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Renfe Cercanias

Renfe Cercanias

by Renfe Viajeros SA

484 ratings
129 reviews
✈️ Travel
Free

Details

  • Released
  • Updated
  • January 28, 2015
  • December 4, 2025

Features

Developer

Renfe Viajeros SA
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Renfe Cercanias screenshot #6 for iPhone
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❓4 answered
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About

Official app for checking train schedules, alerts, lines, and maps for commuter train services across various Spanish cities. Access real-time information for your daily commute.

✓Official train schedules
✓Real-time alerts
✓Line information
✓Network maps
✓Multiple city coverage
Show original description

What users say

Summarized from real user reviews of Renfe Cercanias. Based on 484 reviews and a 4.5/5 average, it highlights the 5 positives and 13 negatives reviewers mention most about this Travel app.

Positive things

  • 👍Easy and intuitive interface
  • 📱Convenient mobile access to schedules
  • 💳Affordable ticket pricing
  • 🗺️Helpful line maps and route information
  • 👥Dedicated and professional customer service staff

Negative things

  • 🐛App crashes frequently and won't open
  • ⏱️Unreliable schedule information and delays not reflected
  • 🔐Two-factor authentication code never arrives
  • ⚠️Requires printing tickets at machines despite digital purchase
  • 🌍Non-Spanish phone numbers not supported for verification
  • 💳Credit card payments fail intermittently
  • ⏳Extremely slow performance and freezing
  • 🔄Constant need to reinstall app to function
  • 📍Missing stations and incomplete coverage
  • 🚫Platform numbers not displayed in real-time
  • ❌Cannot use Apple Pay or Google Pay
  • 🔴App stuck on splash screen after updates
  • 📱Incompatible with certain iOS versions
See all reviews

What's New in Renfe Cercanias

3.4.1

December 4, 2025

Mejoras de estabilidad y corrección de errores.

User reviews

Most RecentHighest RatedLowest Rated

Poco fiable

La mayoría de las veces no coincide con el tránsito de los trenes, no te puedes fiar. Cuado hay problemas, no se refleja de manera fiable
Rossy_bcnRossy_bcn

NO VA BIEN, LOS TIEMPOS NO SON CORRECTOS

No van bien los tiempos, y RENFE pasa de darle solución.
Lander.LLander.L

T

Wszystko źle działa
nieważnynieważny

Embarrassing for Renfe

Possibly one of the worst train apps ever. The design is fine, but to buy tickets you have to register as a user, but when you go to log in you have to receive a code for two factor authentication...only that it never sends the code, or takes so long to send it that it's no longer valid. And then once you finally manage to log in and set the account to biometric verification, and you buy your tickets, you learn that to actually use the tickets, you have to go to one of the machines and print them. I'm embarrassed for you Renfe.
Show more
Toasty2019Toasty2019

Fácil y funciona

Va bastante bien y es bueno tenerlo en el móvil
latinoliamlatinoliam
See 124 more reviews

Developer apps

PlayRenfe
PlayRenfe

by Renfe Viajeros SA

🎬 Entertainment

(38)

Free
Servicio de Asistencia
Servicio de Asistencia

by Renfe Viajeros SA

✈️ Travel

(1)

Free
Renfe
Renfe

by Renfe Viajeros SA

✈️ Travel

(3K)

Free
See developer apps

User experience

🐞

Reported Bugs

17 issues

App fails to launch and gets stuck on splash screen

Bug

Crashes immediately after opening

Bug

Two-factor authentication SMS codes never delivered or expire too quickly

Bug

Login fails with 'Error: Problems getting results, service not available'

Bug

App freezes when selecting stations or menu options

Bug

QR codes not recognized at turnstiles despite valid tickets

Bug

Tickets disappear from app after updates

Bug

Password recovery takes days or fails entirely

Bug

App becomes unresponsive after recent updates (version 2.7)

Bug

Slow loading times (up to 25 seconds to start)

Bug

Cannot access stored passes and abonos

Bug

Error codes displayed without explanation

Bug

Station selection loops infinitely without advancing

Bug

App incompatible with iPhone 5, iPhone 7, iPhone 11, iPhone 13, iPhone 14, iPhone 15

Bug

Payment processing errors (Error v328)

Bug

Authentication service returns 'try again later' indefinitely

Bug

Biometric verification setup fails

Bug
✨

Requested Features

13 requests

Real-time train arrival countdown instead of scheduled times

Feature

Platform number display before entering station

Feature

Apple Pay and Google Pay integration

Feature

Direct QR code acceptance at turnstiles without printing

Feature

Email-based two-factor authentication option

Feature

Support for foreign phone numbers in verification

Feature

Saved credit card as default payment method

Feature

Dark mode option

Feature

Multi-language support beyond Spanish-English

Feature

Live delay notifications and service disruptions

Feature

Ability to add tickets to Apple Wallet

Feature

Complete station database with all lines

Feature

Transit card integration for single fares

Feature

FAQ

What does the Renfe Cercanías app do?

This is the official application for Renfe Viajeros, providing users with access to schedules, real-time alerts, line details, and network maps for Cercanías commuter trains. It covers major urban areas across Spain.

What cities are covered by the Renfe Cercanías app?

The app provides information for Cercanías trains in Asturias, Barcelona, Bilbao, Cádiz, Madrid, Málaga, Murcia/Alicante, Santander, San Sebastián, Sevilla, Valencia, and Zaragoza.

Is the Renfe Cercanías app free to use?

Yes, the application is completely free to download and use. There are no in-app purchases or advertisements mentioned.

How can this app help with my commute?

The app allows you to easily check train schedules, receive important alerts about service disruptions or changes, and view line maps. This helps you plan your journeys and stay informed about your commute.