Rentroom Reviews: Is It Legit?
Customer Experience
~ Based on 41 written reviews from the US App Store.
What users say about Rentroom
Reviews of Rentroom are mostly negative: the Finance app is rated 2.6/5 from 98 App Store ratings. What users like most: easy to use for tenants, convenient for rent payments. Top complaints: app crashes frequently, cannot log in. Summarized from real user reviews.
Positive things
- 👍Easy to use for tenants
- 👍Convenient for rent payments
- 👍Time saver for landlords
- 👍Good for tracking payments and charges
- 👍Simple maintenance requests
- 👍Connects to bank account
- 👍Responsive staff
- 👍Good for property management
- 👍Safe for banking information
- 👍Quick sign up
- 👍Useful for communicating with landlords
- 👍Allows easy communication with neighbors
Negative things
- 🐛App crashes frequently
- 🐛Cannot log in
- 🐛Payment process fails
- 🐛App is unreliable
- 🐛Nothing works
- 🐛Login issues
- 🐛App shuts down
- 🐛Late charges incurred due to app issues
- 🐛Useless fee charged
- 🐛Security concerns about bank login credentials
- 🐛Notifications disappear after clicking
- 🐛App freezes
- 🐛Cannot link bank account
- 🐛App quits when buttons are clicked
- 🐛Cannot create an account
- 🐛Invalid email or phone number errors
- 🐛Password creation issues
- 🐛Locks out users with multiple properties
Is Rentroom Safe?
Rentroom has mixed safety signals based on user ratings. AppsHunter Safety Score for Rentroom is 55/100.
This assessment is based on 98 user ratings, with an App Store average of 2.6/5.
Safety Analysis
~ Based on 98 App Store ratings for Rentroom.
Is Rentroom Legit?
Rentroom appears to be a legitimate app. AppsHunter Legitimacy Score for Rentroom is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
This app is a joke. It barely works yet the landlord insists on using it. I’ve tried 17 times the process of payment and it won’t do it.
A $6 “convenience fee”?? I’d rather drop a check off it’s just a pointless money grab.
Can’t even log in without it shutting down, can’t pay rent on time and now I have a late charge, thanks Rentroom!!
Not bad!
Word very well
had to give one star because there is no option to give nothing, just like the features in this app. Nothing works.
This app has given me so much time back. Say good bye to all the spreadsheets tracking payments/charges/maintenance. Tenants love it too!
As a tenant it’s super easy to use. Simple to send maintenance request and make rent payments. It connects right to my bank so I don’t have to enter a debit card in each time
I work with this program on a day to day basis and find that it has a lot of custom features that other PM softwares don’t provide flexibility with. The staff is always responsive and helps with any trouble/confusion residents or staff have.
Rentroom is very easy to use and I can easily pay rent and send in maintenance requests. Loved this app as a tenant!
I use rentroom to pay for my rent at school. I love using it. Super convenient and helpful.
The app opens up with asking for your password to your bank account. Do not believe this is safe and secure. Do not give them this. You can give them account and routing number. It’s a huge red flag they want login credentials for your bank account.
It’s solid! It is really annoying though that if your landlord responds or sends you a message, you see it in your Notification Center and if you click that it disappears forever. Would be nice if there was a spot in the app to view this
Quick sign up and easy to pay my landlord on time.
My landlord signed up for RentRoom so I could pay my rent online. I was skeptical at first cause I never heard of them. But after I signed up realized how easy it made paying rent with autopay!
I have never written a review for an app before, but this just takes the cake! I have never even got past the log in screen the app just crashes once i put in my log in info and closes out. Absolutely terrible, this app is a joke! Wish I could give zero stars
I downloaded the app as my landlord use it the pay for rent. I can never pay as it constantly buffers and never lets me link my bank account in order to pay. It’s very frustrating, I even had other downloaded the app and still never works. May you please debug the app and create a functional base.
This app makes me sign in every time. It never loads anything. When I try to click on buttons in the app it immediately quits. Basically it doesn’t work at all.
Love the app. Has made my rent collections so easy to track and improved my business. Tenants love not having to drop off checks!
I downloaded this app in hopes of finding a room to rent. Tapped, “Create an account” on login screen. Typed in my phone number and then the app practically freezes while doing a search. Finally, it responds with an error message saying that it cannot find my account. No crap, that’s why I selected to create one.
Show more
