RePath User Reviews

Top reviews

Re oath

Worst app ever designed when you’re trying to work!

App

Something wrong with app constantly

Awesome sauce

Are you kidding me! 2.2 rating that’s ridiculous. Obviously this is a well constructed app that bangs out results.

HORRIBLE APP

I’m trying to take my picture ans do the question it snaps the pic then loads and just keeps loading it doesn’t work

Ugh

My app is stuck in update. I can’t check in. I can’t do anything if I go to jail for noncompliance because this app doesn’t work I’m suing this company.

Terrible app. Does not work well.

This app is absolute garbage. Constantly runs your phone dead. Usually have to open the app 2 or 3 times to take a selfie and then wants you to play childish games after you’ve taken you picture. Every update makes it worse. The latest updates have this app going off every couple hours of the night if you don’t keep the app open at night even though the app is capable of running in the background as it checks your location 40 times a day. Complete garbage app made and managed by not the best or brightest.
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Prevents me from checking in

Why is it always telling me to update when I TRY to check in, then redirects me to the AppStore to do so, but never actually downloads, instead it just circles forever; this prevents me from doing any type of check in

Tore up

This app need work it’s killing me

App issues

This HAS TO B THEEEEE SINGLE MOST STRESSFUL APP N THE WORLD it goes off every hour for no fn reason half the time it doesn’t work now it’s stuck and won’t update

TECHNICAL ISSUES AND INADEQUATE CUSTOMER SUPPORT

The RePath application has ongoing technical problems that require constant updates. Even when an issue is fixed, it often feels like a new one immediately appears, making the app unreliable and frustrating to use. The app can also be very irritating at times, especially with its notification system. Sound alerts and check-in notifications are excessive, and there have been multiple instances where the app glitches and sends repeated “check-in” alerts—sometimes as many as six to eight at once. As a user currently on probation, the reliability of this app is extremely important. My parole officer recently informed me that my check-in success rate had dropped to around 70%, which is concerning because it is usually around 90%. This difference raises serious concerns about the app’s accuracy and directly affects my compliance status. When I reached out to customer service for help, the experience only added to my frustration. The representative seemed dismissive and unwilling to acknowledge that the app could have technical issues. She walked me through checking my phone settings, but everything was already correctly enabled. After confirming this, her attitude came across as rude, petty, and unhelpful rather than supportive. Additionally, I was told not to run any other apps or use Bluetooth while using RePath, which essentially means I would have to limit my phone to only this app. This is unrealistic and unreasonable, as it interferes with normal daily phone use.

While this app can be useful for communication and appointment reminders, the ongoing technical problems and ineffective customer service outweigh any of its positive features.
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Pointless

I don’t see any real purpose behind this app and it’s childish to have to match symbols. What point does that prove?

Not working

App hasn’t been functioning properly for 3 weeks not sure whose on the Dev side but they need to look into this

Bugs

Lots of bugs kinda crazy considering your freedom is in the line

Selfie Problems

This app is a technical nightmare I’d rather wear the ankle monitor again than deal with this bs

Terrible

App acts like it was made by a highchooler for his into to computer science final project. Trash

Worse after updates

After every update the apps seem to get worse. When my compliance rely on this and whether my check ins are red or green and they’re all coming up green. More errors while trying to take a selfie. App staying open in the background after closing it causing excessive battery drain and phone overheating. I’ve brought this up my officer and they’ve mentioned others are having the same problems lately.
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another government scam

i think that it’s completely a scam to have to use this app. i have to pay 60 dollars a month so the government can track me for a crime i didn’t commit, and the time between court appearances is just lining the governments pockets. i get notifications to take my picture at the worst times as well. i almost got fired because i had to take a picture for this stupid app but i’d rather be a free citizen hopefully in the near future and in search of a new job than be in prison and have no job all over a stupid app
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Professionalism

This app was apart of my bond and release so they should have the same exact content,information,dates, etc as the court appointed . Instead they have the wrong court date, time , location, etc.The representative continued to verify with little laughter as she checked the official paperwork and the information posted on casenet as a completely different date and time .

I contacted the respondent of my case on this app only to receive a script that had nothing to do with my case, my questions, and my inquiries in regards to my case.
If this is something evident to anyone’s freedom it should be correct, accurate, and fair enough for one to follow and count on.
Casenet is a public forum that anyone can log into and you would think copy correctly to report for the best of another person. This is dangerous,unprofessional, inappropriate , insensitive, and inaccurate to those who are to report to this.
I was called on my personal cell phone ,which I suggested if I could use my email in case my cell phone would be disconnected due to a lack of funds while being out of work. That was not an option. This system is simply built around money and not rehabilitation for anyone going through regular everyday life experiences. It’s all about confusion and financial gain
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Better than a braclet

Would be nice to change the notification sounds. When you work nights and sleep during the days the check-in are easy to miss because the notification sound is a short chime. Trying to make sure you stay compliant & check in every hour/hour & halve gets hard.

If I could rate less than 1 star I would.

There is no customer service or help team to assist with logging in. I have been trying for 2 days. The app says a new verification code will be sent to my phone with a new password but nothing happens. It is a requirement of my bond. No help. No way to access help without first logging in. Disappointing.
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