Reported NYC User Reviews

Top reviews

Useless

Can’t file a report at all because the only way to get started is to upload a photo-which it doesn’t let you do. Seeing how much worse cyclists are treated as of late, can’t help but think this is intentional.

No longer working

App doesn’t work anymore. No matter how many times you delete and download. Used to be great. Please fix

Error 503

App stopped working no matter what you do. Gives you error 503, doesn’t explain what the error means.

Used to be useful

You can't file a report without a photo. You can't file a report *with a photo* unless you attach EXIF data filled with PII. Let me just file the report manually. The app used to support this.

At a time when people are driving more dangerously than ever, this app is failing its core mission.

Wretched UI

Every version full of bugs that make it impossible to use.

App Is No Longer Operable

It’s July 31st, 2023 & for the past month and a half, the app constantly errors with some ‘503’ error when attempting to complete a reporting.

In an attempt to troubleshoot it. I deleted the app, shut down my iPhone, restarted, & re-downloaded the app. No happiness. Now it doesn’t even allow me to log in. And yes, I’m sure I entered the correct email and password.

Don’t waste your time. Unfortunately, I did.
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It used to work, now it doesn’t

It’s July 25th, 2023. The last time this app actually worked, where I was able to report something - without a ‘503’ error - was probably over a month ago.

Don’t waste your time.

Bogus scam app

Scam

App Is Bogus

Using this app, I’ve reported - for over a year and a half now - illegal parking done by MTA bus drivers on 6th Ave at Greeley Sq. Nothing has been done. These bus drivers continue to think they’re above the law & can block busy traffic - to literally have a smoke and look at their iPhones. This app has done nothing to stop the continued illegal parking these MTA bus drivers are doing. Wouldn’t be so bad - if this wasn’t one of the busiest traffic areas in the city. But there they are, blocking traffic. And this app hasn’t helped at all. I must have “reported” them AT LEAST 200 TIMES. Nothing…
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This app for loser

This app for loser and sick people

I wish this app was more reliable.

It’s not robust - using cloud services to detect license plates and (maybe) locations is fine - but when the APIs fail, this app has no fallbacks. Hangs and error messages… :(

Can’t upload photos

Get undefined is not an object evaluating t.map error whenever I try to upload photos, rendering this app completely unusable

Needs more backend support

App is amazing when it works, but seems to break fairly often and no support to fix it

Can’t find my credentials. Forgot password does not work

Can’t find my credentials. Forgot password does not work

Doesn’t work

Yeah, can’t upload photos.

Reported

Doesn’t work. You take pictures and you get a error message saying no location. Waste of space

Could Be So Good

I love the idea for this app, unfortunately it usually does not work.

It often won’t let me upload a photo, when when I do it tweets it out but it says that all my submissions to 311 are “pending”. I’m not confident that they’re even being sent into the city.

I would love an update to get this app working again, it could be a tremendous asset.
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Can’t upload photos

Tried to upload a photo to submit a report but the app couldn’t accept the pic (really? from an iPhone?) and thus wouldn’t let me submit a report. So, totally useless. Would be great if it worked.

Used to be great

I ride a good couple hundred miles around the city on a weekly basis and with that amount of time spent behind bars it’s pretty easy to encounter several TLC folks behaving badly. I’ve been on countless phone hearings against dangerous drivers in the past but now I can’t report a SINGLE one because the app will no longer accept any of my photos and I guess without a photo there’s no way to file a report! Seriously my dudes, I remember the addresses and I have the license plate info, just let me file the friggin report against these jerks.
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Can’t upload from camera roll

I am unable to upload a photo from my camera roll. It says “Can’t extract exif data from photo. Please, select a proper photo.” This is a major bug that essentially makes the app useless.