RepTool User Reviews

Customer Experience

Positive experience33.3% of reviews
Neutral16.7% of reviews
Negative experience50.0% of reviews

~ Based on 18 written reviews from the US App Store.

Is RepTool Safe?

Not enough ratings yet to assess RepTool.

Is RepTool Legit?

RepTool appears legitimate, with a few gaps. AppsHunter Legitimacy Score for RepTool is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Best app

This app is seriously awesome! I can keep track of all my animals and their morphs and family trees and weights and all that useful information. Customer service is fantastic. I had a question and some feedback that I had messaged reptool on instagram and received quick responses and reptool valued my feedback and updated the app with these new integrations.
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Response from developer

Thanks for the review and feedback Derek, I'm glad I could work with you to resolve the issues you were previously experiencing. If you have any more questions or feedback feel free to send me an email: contact@coldbloodedstudios.com or Instagram @reptoolapp if that works better for you.

Amazing app and wonderful support!

I’ve been applying my Leopard Geckos into this app and needed some morphs to be added. I contacted Drew, and was shocked at his quick response and the moths I needed were immediately added. I’ve sense been helping him iron out snags as I use an iPhone, iPad and a laptop. I can also use an android tablet. Drew has been wonderful to work with and I’m excited to see how this app grows to fulfill everyone’s expectations!!
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Ok but not good

I wish I could add multiple morphs to one gecko and I wish I could type my own morphs because there’s a lot of morph and morph combos that didn’t make the list. Also I wish I could add more than one picture.

Response from developer

Hi Derek, I'm sorry to hear you were dissatisfied with my app. RepTool offers a feature on the "Browse Morphs" section where you can suggest genes or morphs that didn't make it to the list. But if you'd like, you can reach out to me personally and I'd be more than happy to add the morphs you need. My email is contact@coldbloodedstudios.com. Also it is possible to add multiple genes to a reptile. If the reptile has a more complicated expression of genes such as something like pastel het albino you will need to select the "Add by Genes" option from the add reptile screen. From there you can specify the morph and gene expression better. Regarding adding multiple pictures, I do have that feature planned in an upcoming release.

Love the app’s potential

This app has amazing potential, love the current features and the fact that I can load this to multiple devices around the shop, but it really needs an update to the ball pythons morphs,other than that it’s amazing but pleeeeease add more morphs, ex my Mystic Potion I can just add Mystic potion or just cinnamon etc
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Response from developer

I'm glad to hear you are enjoying my app! I'm sorry that I'm just now seeing your review, but I've now added Mystic potions. There's are so many ball python morphs to keep track of. If you find any that I've missed you can submit them for approval in the "Browse Morphs" section of the app or you can also contact me by email at contact@coldbloodedstudios.com. Thanks for the feedback! Drew

Should’ve listened to the reviews...

Honestly I don’t rate apps too often, but I felt like this one needed a review.
I read the reviews and they looked real bad, but I noticed the app developers responded right away with solutions and said they fixed things here and there and I was hoping that everything had been fixed. Boy was I wrong..... to begin, the User interface is ridiculous to work around. It’s kind of counter intuitive and frustrating to work with. The page loads are slow and glitch as I swipe to move the screen to another section. Page transitions are jumpy. The genetic calculator is an absolute tragedy, don’t even try to use it. When adding snakes to my collection they are supposed to have a preloaded pic for your snake but one never actually showed up.... so I thought, no problem, they offer the ability to add your own picture..... nope... button to add your own picture doesn’t even register. Information on feeding or notes taken within the app don’t save. Overall even the general use of this app and how bogged down and outdated it seems makes me so upset because it has so much promise, but MASSIVELY under delivers on almost every aspect.

If you’re looking to spend money on an app that will waste your time and your money, then this is the app for you.
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Response from developer

We are deeply sorry that you were experiencing issues with the app. It seems there was an update with how the camera works on iOS devices and caused the camera to not work. We will fix this issue ASAP, as well as optimizing our page loads. Unfortunately, ball pythons are very heavy with the amount of data and this will cause a slower page load. However, we do have a solution to this issue and will be using it in the near future. The lack of picture loading may be caused by a slow internet connection or our website may have been down for maintenance at the time. We know that isn't an acceptable answer but we will also be looking into a more dependable way to fetch default pictures. We haven't been able to recreate the issue with the record keeping not saving properly, but in the next release we will be making it so that records are instantly saved as they are edited and not when the "Back To Collection" button is clicked. We hope that our future releases will be more satisfactory. If you would like to make any more suggestions you can email us at contact@coldbloodedstudios.com

Don’t buy

Could not add anything. Genetics calculator would not work for tokay geckos. Didn’t really do anything

Response from developer

Hi Cheech, we’re sorry that the app wasn’t adding your reptiles, please be sure to specify the quantity of each gender in the text fields above. The app was designed to be able to add multiples of a morph as well as one at a time. As for Tokay Geckos, we aren’t sure what result you are getting but we know that many of the Tokay morphs are considered unproven. Therefore, often the app will give a result of “Wild Type” as a result since we can not guarantee that 2 morphs of unproven morphs can produce the same morph. If you have any questions or would like to send screenshots of the issues. We’d be more than happy to help you out at: contact@coldbloodedstudios.com Thanks, The Cold Blooded Studios Team

Impressive but needs work

While in the app. Adding new animals it list others at the top, for whatever reason.

You have to add weight from the weight section with date. You can’t just add a weight at the animals beginning when you first update the animal.

The ball python listings of morphs is complicated. I can’t add multiple gentics. For example I have a banana bamboo bumblebee female. It won’t let me add all 4 morphs. I have to add it as the title so I k ow what she is.
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Response from developer

Thank you for downloading our app! We aren't sure what you mean about listing others at the top. We would be more than happy to fix any issues you may have. If you can send us a screenshot of the issue to our email: contact@coldbloodedstudios.com we can get it fixed ASAP. We used to have it work that way, but we wanted a way to display the weight trends over time. We will brainstorm on a way to make updating weight more convenient in the future. In order to add a reptile with a morph that hasn't been listed. Simply select the "add by genes" and then you can select all 4 individual genes. In the case of a Banana Bamboo Bumblebee, you will hit add another gene 3 times and then in each dropdown select "Banana", "Bamboo", "Spider" and "Pastel" the app will take care of the rest. If you have any questions or would like to submit some of your photos please feel free to email us at contact@coldbloodedstudios.com Thanks, The Cold Blooded Studios Team

Freeze!

Freezes every time I open my collection.

Response from developer

We are sorry to hear that you are experiencing issues, could you please let us know what reptile it was that caused this issue? That way we can get it fixed ASAP. We just released an update that will be available as soon as it gets approved by Apple. This release will fix the freezing issue caused by western hognoses. We believe that was the reptile causing the issue. Thanks, The Cold Blooded Studios Team

Cant handle too many genes

Put in a mack snow raptor white and yellow to a Mack snow eclipse hyper xanthic het tremper and the results were half super raptor and half super snow eclipse het for tremper. Great app if they can fix this issue. Please find solution or give me a refund. Literally just got the app.

Response from developer

Hi Cjdo, Thank you for your review of our app! We just released an update to the genetic calculator. The results you receive should now be correct. If you have any questions or if you can provide screenshots you can email us at contact@coldbloodedstudios.com. Thanks, The Cold Blooded Studio Team

Disappointing

It makes two copies of each reptitle. I am not able to delete anything. I placed everything as not for sale yet everything shows available. This appos not ready and definitely not worth the $5 today. Maybe In a few more months and updates I will check it again. But for now just trying to figure out how to cancel the order and get my money back.
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Response from developer

Hi ReptileGuy, It appears you were correct, there was a bug that creates an additional copy of the first reptile you added. We have now fixed these bugs in our latest update. As for deleting reptiles, you have to hit the “Get List” button for the reptiles you want to delete. From there you need to change the drop down to “Delete Selected” then hit the “Delete” button after selecting the ones you wish to delete. We apologize for not catching this bug prior to release. Sometimes bugs like this find their way through the debug process. We will be sure to test our app more extensively going forward Thanks, The Cold Blooded Studios Team

Is good but could be great

This looks like exactly what I’m looking for except for the fact that it only gives you the option to keep info for a handful of reptiles. I don’t breed corns or leos or retics. I breed tokays and that’s unlikely to be added. What about fat tails? Carpet pythons? Crested geckos? This could all be fixed with an option to add your own info. I feel like someone just stole $5 from me.

Update: The work these guys have been doing to upgrade the app is amazing! It’s not all there yet, it still could use a way to ID each reptile specifically but every upgrade is an improvement
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Response from developer

We apologize for the small amount of reptile species we had supported. Our latest update now has support for 6 more reptile species including: Tokay Geckos, Fat Tail Geckos, Carpet Pythons, Iguanas, Bearded Dragons and Green Tree Pythons. We have plans to add many more species in the future as well as exciting new features! Once again we are sorry for the lack of support when you had originally downloaded our app. Thanks, The Cold Blooded Studios Team

Not enough breeds

Can’t add in breed have to select from a small list. I have western Hognose and Kenyan sand boas along sulfate tortoise and crested geckos.

Response from developer

We apologize for not including the reptiles you have, however we actually added the ones you have listed in the next release which will be available in the next day or 2

Fantastic start

When I downloaded this app, I wasn’t truly expecting it to have such a wide variety of features. From the morph calculator to being able to keep records of breeding genetics and even tips on how to keep your reptiles (which mine are corns), this app has got me taken care of for my eventual hobbyist breeding plans. Currently, I’m having some confusion with the weight tracking portion of the app. In the future it would be nice to have weight options, because my corns do not weigh anywhere near 10 grams. Lol
All in all I’m excited to see where this app goes.
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Response from developer

We are glad to hear you are enjoying our app! We defaulted to using 8g, but in the near future we will be changing that based on the current species you are looking at. Be sure to also log the date for each weigh in, that way the graph displays accurate info. Thanks, The Cold Blooded Studios Team

Very helpful

Great app. I got my first leopard gecko a couple of weeks ago and came across this app. It helped me set up his new tank. It's been really cool to watch to see how much he's grown with the graph

Crap

Really not worth the money I paid for. Very unhappy with it . I want a full refund

Response from developer

We are sorry to hear that you are unhappy with our app, unfortunately Apple’s App Store doesn’t allow us to issue refunds. However, shortly after you had written this review we have released an improved version. We hope that our new updates will improve your user experience.

Review

Input is clunky. Data is lost for no reason. Would not recommend. If program is in a beta version maybe it should not have a charge to purchase.

No.... just no

This is ridiculous. For $10 I can’t even manage to use the genetics calculator for ball pythons.... haven’t even made it to putting my snakes in or the other sections but I’m over the freezing and having to restart.

Needs work

Needs alot of work for what I paid. I keep having to close it out and restart it. It keeps freezing up. It’s taken 3 hrs to just put in 12 ball pythons. Have not even started using the keeper section, or the gecko one.