User suggestions being implemented in the updates!!
Talk about listening to your customers! I’ve made recommendations asking with other users and am very pleased to see them being put into place! Kudos Jenna and team!!! I recommend that the developers find a way to have the software not lose member points and accomplishments - I lost mine and only some points could be reassigned based on what I remember. Customer care was helpful in getting those points back in but only based on what I told them.
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SSupaCeelz
Scam! Can’t cancel subscription
Initially this app was great. The workouts made sense, I liked the structure and mostly it was led by Jenna. It seems she is no longer part of the program. Support is useless once they have your money/credit card info. There’s an option to cancel your subscription on the site however it doesn’t work! So they charged me after trying to get help to cancel subscription for weeks. I disputed the charge with my credit card company so I could get a refund. Unfortunately, had to cancel the card as well since the option to delete credit card doesn’t work either. Terrible user experience and this is shared on the app by other customers.
I want to delete my info from this app so if this is seen by developers, please consider this as my approval to delete my account and all info associated with my account.
I want to delete my info from this app so if this is seen by developers, please consider this as my approval to delete my account and all info associated with my account.
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$$unnyshine
Wonderful app
I really love this app just for the fact there is a home & gym version. also, i get to see how to do the workouts the right way so i dont hurt myself & the workouts are effective!!!
Rrileyyyj13
Impossible to cancel
I haaaaate having to leave a poor review for a “small business”, but man! I have proof of me attempting to cancel since February 2024!!!! The contact email is invalid, and the owner is, as you can imagine, non responsive via Instagram. It’s frustrating to have been charged $80 for the 3rd time for an app/services I no longer want to use. And don’t bother switching cards, they still charge the new card! Smh. Very disappointing experience.
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WFWerk Filly
No Access to App and keeps charging my credit card
I don’t have access to the app. It says signup for a 7 day trial every time I log on. I’ve reached out to the company at least 10 times and have gotten no response. They ignore my emails, but still charge my credit card. I’m very disappointed.
MMommy20202014
