FIX YOUR APP ITS SO BAD
This app is awful, I try to login (have. Had success in the past, but recently, when I get the code sent to my phone I type it in exactly the code to login and it says it’s incorrect. I definitely typed in the right code and it just seems like this app is too full of errors to operate properly. I’ve had so many other issues in the past where I wasn’t even able to send a maintenance request which is really annoying because then I have to call my apartment and they ask me if I inputted the maintenance request in the app which I have to constantly explain the app fails to work and doesn’t work so I have to call
Show more
Bugged
Extremely bugged app
Comment buttons disappear every time when i begin typing. Wtaf
Says it all
App bug
Cannot submit comment under tickets. The button is hidden after typing in the comment. Hope the dev team can look into this.
Unhelpful and Broken
This app is a UX nightmare. Nothing is easy to accomplish in a reasonable amount of time, if this thing had ads I’d assume it’s intentional. But nope, it’s just unoptimized user unfriendly garbage from top to bottom. If I was a dev on this thing, I’d remove my participation from my resume in perpetuity from the shame.
Show more
Can’t Create Account
From multiple devices it will not sign in, create and account, or send account recovery instructions to email. It just runs in circles completely locked out. Have not been able to access since move in 6 months ago. Major pain and hoping the Ava merger leads to another app adoption cause this one is TERRIBLE.
Show more
Terrible app. Don’t use it.
I can’t submit comment on tickets because the submit button is covered by the bottom navigation bar. Whoever builds this app should fix that and apartment management companies SHOULD NOT buy this app as it is a terrible experience.
CANNOT COMMUNICATE WITH STAFF
PLEASE FIX YOUR INTERF! Cannot respond to apartment maintenance crew as another review stated the “Add Comment” button is hidden beneath the “Rate My Experience”. It’s already hard enough
To get in touch with anyone at the leasing office and minor issues like these make it more frustrating!
To get in touch with anyone at the leasing office and minor issues like these make it more frustrating!
UI Bug submit comment issue
App working fine but little tricky to hit the submit comment on a request I think the the scroll view layout is not with in the safe areas of the bottom nav bar that is probably the issue. If you need help I’m glad to help out.
Unable to access residence
For months, I have tried to place maintenance orders, but I can’t because I can’t even access my residence page. When I try to search for my residence, it gives me an error message, even though I’ve spelt the name correctly. Extremely frustrating.
Adding a new comment is impossible
Whenever i want to add a new comment, the app hides the button. This is the core functionality and not working in iphones
Can’t create emergency requests
The page confirm emergency requests has buttons below the banner which does not scroll and hides the buttons preventing emergency requests creation. Wish I could give 0 stars
Unable to signup
Error while entering signup code. Unable to create account
Not Working
Just downloaded for my apartment complex. Won’t even let me create an account. I get the code and when I enter it, it says error. Kind of lame you can’t even get in one time.
Fix submitting comments
Literally the first review complains about the same issue. It’s impossible to add comments to an existing issue because the button is hidden behind the tab bar. Please fix…
Frustrated User
The add comment button is completely inaccessible. Please make the entire page accessible within the screen or make the page scrollable.
I feel like the creators may not actually care about user experience but rather about the real estate owners who are likely paying for use of the platform. Even though it’s likely be being paid for with fees from tenants.
I feel like the creators may not actually care about user experience but rather about the real estate owners who are likely paying for use of the platform. Even though it’s likely be being paid for with fees from tenants.
Show more
Doesn’t Work
Love when your apartment is slow to respond the emails, says “this app is the best way to reach us!”
And the app reports “An error had occurred” 100% of the tome.
Garbage. Hope you enjoy calling your leasing office.
And the app reports “An error had occurred” 100% of the tome.
Garbage. Hope you enjoy calling your leasing office.
Horrible
Same as another user, I never leave reviews but having the same problem. Cannot leave a comment for a maintenance request because the “add comment” button is hidden!!! PLEASE FIX THIS. Why are properties even using this app?
Doesn’t list eaves Huntington Beach
Why do you even have this app just use a web app .
Doesn’t let me create a new request
When creating the new request for service, after filling in the description part, I cannot choose the Category, the dropdown menu “Select Category” is empty and not active
