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TXU Energy

TXU Energy

Energy For Everything

1.4K ratings
279 reviews
🔧 Utilities
💼 Business
Free

Details

  • Released
  • Updated
  • June 6, 2011
  • August 8, 2026

Features

Developer

TXU Energy Retail Company LLC
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Reviews summary↘︎
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About

Manage your energy account with ease. View your usage, check your bill, and make payments quickly. Explore plan options and even move your service to a new location.

✓View energy usage
✓Check bills
✓Make payments
✓Renew plans
✓Move service
✓Touch/Face ID login
Show original description

What users say

Summarized from real user reviews of TXU Energy. Based on 1.4K reviews and a 2.5/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Lightning-fast payments
  • 👍Convenient for checking usage
  • 🔒Secure login options

Negative things

  • 🐛Constant login issues
  • 🔍Lack of account management features
  • 🔍Outdated app design
  • 🐛Frequent crashes and glitches
See all reviews

What's New in TXU Energy

4.2.25

August 8, 2026

Now you can refer friends to TXU Energy right from the app! Simply tap “Refer Your Friends” in the menu and share your unique link. For every friend who signs up using your link, you’ll earn a $50 bill credit.

More

User reviews

Most RecentHighest RatedLowest Rated

App

The App doesn’t work and doesn’t recognize password or username. I have to consistently go to the website.
Gladiator 55Gladiator 55

MMM

We are very satisfied with this company never had an issue my bill is always lower then what I would pay with other companies .
H thatchH thatch

App barely works

Please fix the app!!! It never works when you need it to and it it so glitchy.
lil peanut00lil peanut00

Awful

Most frustrating app ever. It still hasn’t gotten any better.
Ragonk1310Ragonk1310

Horrible App

The app is very slow and sometimes nonresponsive. App has consistently closed just after trying to sign in.
DB012416DB012416
See 274 more reviews

User experience

🐞

Reported Bugs

4 issues

Login screen freezes

Bug

Inability to enter special characters in password

Bug

PDF documents fail to load

Bug

Incorrect bill estimates and usage tracking

Bug
✨

Requested Features

4 requests

Ability to view payment history

Feature

Improved navigation and user experience

Feature

Notifications for bill due dates

Feature

Dark mode option

Feature

FAQ

What can I do with the TXU Energy app?

The app allows you to quickly access your account to view your energy usage and bill at any time. You can also make payments, renew your plan, move your service to a new address, and see how weather impacts your usage.

How do I sign in to the app?

You can sign in using Touch ID or Face ID for faster and easier access to your account. If you haven't already, you'll need to create an online account by visiting txu.com/create.

Is the TXU Energy app free to use?

Yes, the TXU Energy app is free to download and use. There are no additional costs associated with managing your account through the app.

What if I need help with the app or my account?

For assistance, you can visit txu.com/help/support for support resources. The website also provides information on the Privacy Policy at txu.com/privacy.

Can I manage multiple services or move my service with the app?

The app allows you to manage your existing service, including renewing your plan or moving your service to a new address. It provides a streamlined process for these account changes.