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TXU Energy

TXU Energy

Energy For Everything

1.6K ratings
306 reviews
💼 Business
🔧 Utilities
Free

Details

Released
June 6, 2011
Updated
September 28, 2026

Features

Developer

TXU Energy Retail Company LLC
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About

Manage your energy account with ease. View your usage, check your bill, and make payments quickly. Explore plan options and even move your service to a new location.

✓View energy usage
✓Check bills
✓Make payments
✓Renew plans
✓Move service
✓Touch/Face ID login
Show original description

What users say about TXU Energy

Reviews of TXU Energy are mostly negative: the Business app is rated 2.5/5 from 1.6K App Store ratings. What users like most: lightning-fast payments, convenient for checking usage. Top complaints: constant login issues, lack of account management features. Summarized from real user reviews.

Positive things

  • 🚀Lightning-fast payments
  • 👍Convenient for checking usage
  • 🔒Secure login options

Negative things

  • 🐛Constant login issues
  • 🔍Lack of account management features
  • 🔍Outdated app design
  • 🐛Frequent crashes and glitches
See all reviews

What's New in TXU Energy

4.2.26

September 28, 2026

User Experience Improvements We’ve made updates to improve app performance and make navigation easier, helping you manage your account with a smoother, more seamless experience.

More

User reviews

Most RecentHighest RatedLowest Rated

Very hard to navigate

Very hard to navigate
Ffwg4530

Not working

Always need multiple logins and mostly down
KKlv2186

Not working

Im trying to add a new card payment and it doesn’t let me all it says Error Failure to add card. Please verify the information is correct.
CCande@8710

The Best

This is the best energy company that I have dealt with. This company doesn’t raise your rates for now reason and when you commit to a plan it remains the same through the contracted time.
Aawaftws

NEEDS WORK…TODAY!

So, explain to me why I have to manually sign in (EVERY TIME) after I’ve already enabled biometrics?
What was once an effective app. has now been reduced to a beta level, embarrassment. 🫤
SShadow2014+1
See 301 more reviews

User experience

🐞

Reported Bugs

4 issues

Login screen freezes

Bug

Inability to enter special characters in password

Bug

PDF documents fail to load

Bug

Incorrect bill estimates and usage tracking

Bug
✨

Requested Features

4 requests

Ability to view payment history

Feature

Improved navigation and user experience

Feature

Notifications for bill due dates

Feature

Dark mode option

Feature

FAQ

What can I do with the TXU Energy app?

The app allows you to quickly access your account to view your energy usage and bill at any time. You can also make payments, renew your plan, move your service to a new address, and see how weather impacts your usage.

How do I sign in to the app?

You can sign in using Touch ID or Face ID for faster and easier access to your account. If you haven't already, you'll need to create an online account by visiting txu.com/create.

Is the TXU Energy app free to use?

Yes, the TXU Energy app is free to download and use. There are no additional costs associated with managing your account through the app.

What if I need help with the app or my account?

For assistance, you can visit txu.com/help/support for support resources. The website also provides information on the Privacy Policy at txu.com/privacy.

Can I manage multiple services or move my service with the app?

The app allows you to manage your existing service, including renewing your plan or moving your service to a new address. It provides a streamlined process for these account changes.