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TXU Energy

TXU Energy

by TXU Energy Retail Company LLC

1.4K ratings
261 reviews
🔧 Utilities
💼 Business
Free

Details

  • Released
  • Updated
  • June 6, 2011
  • July 14, 2026

Features

Developer

TXU Energy Retail Company LLC
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TXU Energy screenshot #1 for iPhone
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TXU Energy screenshot #5 for iPhone
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Reviews summary↘︎
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About

Manage your energy account with ease. View your usage, check your bill, and make payments quickly. Explore plan options and even move your service to a new location.

✓View energy usage
✓Check bills
✓Make payments
✓Renew plans
✓Move service
✓Touch/Face ID login
Show original description

What users say

Summarized from real user reviews of TXU Energy. Based on 1.4K reviews and a 2.5/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Lightning-fast payments
  • 👍Convenient for checking usage
  • 🔒Secure login options

Negative things

  • 🐛Constant login issues
  • 🔍Lack of account management features
  • 🔍Outdated app design
  • 🐛Frequent crashes and glitches
See all reviews
+1

What's New in TXU Energy

4.2.22

July 14, 2026

Now you can refer friends to TXU Energy right from the app! Simply tap “Refer Your Friends” in the menu and share your unique link. For every friend who signs up using your link, you’ll earn a $50 bill credit.

More

User reviews

Most RecentHighest RatedLowest Rated

App not as good as it used to be

The app used to show more and give better options. This appears to try to hide info. Very expensive also.

App very unstable. Frequent glitches
geb374060geb374060

Ecard

Horrible e-card
Fred449Fred449

Messed up

App needs work. Won’t stay on payment page just skips it and can’t make payments on line through the app.
Mada's PlaceMada's Place

Please Fix App Algorithms for Data

First bill has been paid. Usage history, current & past, should be visible, but it’s not.

This app would be great if it functioned as intended.

App developer should be revising the app based on user/client feedback.
SmileyTexasSmileyTexas

It’s not working on Sunday!!!!

I’m trying to pay my bill. I click to pay my bill, and that screen flashes for a second, then it just shows how much I owe. There is no way to pay the bill from that second screen. I guess it’s messing up. I’ll try tomorrow. Annoying!!!
Gdeanna58Gdeanna58
See 256 more reviews

User experience

🐞

Reported Bugs

4 issues

Login screen freezes

Bug

Inability to enter special characters in password

Bug

PDF documents fail to load

Bug

Incorrect bill estimates and usage tracking

Bug
✨

Requested Features

4 requests

Ability to view payment history

Feature

Improved navigation and user experience

Feature

Notifications for bill due dates

Feature

Dark mode option

Feature

FAQ

What can I do with the TXU Energy app?

The app allows you to quickly access your account to view your energy usage and bill at any time. You can also make payments, renew your plan, move your service to a new address, and see how weather impacts your usage.

How do I sign in to the app?

You can sign in using Touch ID or Face ID for faster and easier access to your account. If you haven't already, you'll need to create an online account by visiting txu.com/create.

Is the TXU Energy app free to use?

Yes, the TXU Energy app is free to download and use. There are no additional costs associated with managing your account through the app.

What if I need help with the app or my account?

For assistance, you can visit txu.com/help/support for support resources. The website also provides information on the Privacy Policy at txu.com/privacy.

Can I manage multiple services or move my service with the app?

The app allows you to manage your existing service, including renewing your plan or moving your service to a new address. It provides a streamlined process for these account changes.