Horrible
How can it be so difficult to build a functional application that has a WORKING facial recognition? It works perfectly for the iPhone, Chase, USAA, CITIBank, Fidelity, State Farm & a dozen other apps I routinely use, and the ONLY app the has an issue with constantly kicking me out and forcing a password login, is TXU! It’s 2026, not 2014. Hire a kindergarten that knows how to code. This is ridiculous!
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TXU employees
Are true to their word, what they say they can help, they make sure they get it done as fast as possible.
Outage display info
Would be helpful to display outage info - est. time, etc
App only works 10% of the time
Absolutely hate this app. And txu punishes people that use less than 1000kw with ridiculous rates and then doubled the bill when going over that threshold 3 months of the year
Logging In
It won’t accept my password so I updated my password and it tells me it can’t update at this time. It has been doing this to me for months.
