ResortPass Reviews: Is It Legit?

Customer Experience

Positive experience47.9% of reviews
Neutral3.2% of reviews
Negative experience48.9% of reviews

~ Based on 219 written reviews from the US App Store.

What users say about ResortPass

Is ResortPass Safe?

ResortPass appears safe based on user ratings. AppsHunter Safety Score for ResortPass is 98/100.

This assessment is based on 29,716 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.5% of ratings point to a safe experience
0.6% of ratings suggest some concerns
0.9% of ratings point to a risky experience

~ Based on 29,716 App Store ratings for ResortPass.

Is ResortPass Legit?

ResortPass appears to be a legitimate app. AppsHunter Legitimacy Score for ResortPass is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

You're getting sued for junk fees ! haha

You're getting sued for junk fees ! haha

Caños 18

1381clar

Great experience

I have been using Resort Pass for over 3+ times and one of these being in Puerto Rico. Always a great experience when traveling and helpful when planning staycations.

Too expensive for all the misleading info

Hotels overpriced. App doesn’t filter free parking correctly. Outdated info on restaurant times or if the pool/hot tub is working. Does not let you do simple text formatting for reviews like line breaks of bullet points. Refund process is difficult.

App is great until

Research is great unless you want to login again. Epic fail.

Fitness Coach

This is a awesome App that has great value!

Westin Hotel and Spa in Vegas

The hotel is old and dirty and I am disappointed that I wasted my Bonvoy points!

Nope

Won't allow access while using a VPN. Looks like I'm not using resortpass.

Perfect Pool Days

ResortPass is fantastic! The perfect balance of the “joy of a pool” without the hassle of “owning a pool” or a club pool membership.

⭐️

En la información te dice una cosa y al llegar el hotel no es así por ejemplo bien dice que daban $15 de descuento por persona al consumir alimentos o bebidas y fue totalmente FALSO

App sucks

The app won’t work at all. Tried deleting it and reinstalling it and it still doesn’t work

Not worth it.

The pictures made the hotel pool look better than it actually was & the weather was cold and rainy all weekend. The hotel said if resort pass would give us a refund they’d honor it. Resort pass has been incredibly difficult and I’m not even sure I’m talking to real humans. It feels like AI.

Useless Live Chat

The live chat AI is broken and useless. It does not allow you to speak with a human

Fun Daycation by the Pool

I love the option to buy only a day pool pass! I have used resort pass three times in the last month. I love trying out different hotel pools without having to spend extra on a hotel room.

Resort pass

Love this app!
Appreciate the coupons!

What’s up

App not working at all

Great Vacation Option

Great option for day retreats !

Tech problems

I have used ResortPass many times and always had a great experience. This weekend I’m having repeat tech issues with the app. It will not let me reset my password. It will not allow me to login and there is no way to contact anyone for assistance.

Exceptional Service

Had the opportunity to speak with Angie today while booking a quick day trip and was very impressed by her knowledge and ability to make my experience easy and delightful!
Thank you Angie for your kindness!

Horrible Experience. Zero Support.

I used resort pass to book a day room, that the hotel refused to honor. There was no one available at the "7 day a week" customer service - just an email saying they would try to prioritize support, but it could take up to 1 day. Ruined my birthday. Absolutely will never use this service again.