Useless app
It won’t sync your account points accumulated. Even the rewards customer service can’t help….🫣😂
Bugs
App barely functions when logged into your account
Fix your app
Fix your app this app is beyond embarrassing for your brand. Its 2026, why does your app perform like it was built on windows 95
Resorts World
Worst website
Useless app
Continuously attempting to create an account it just puts you in a loop sign in retake sign in retake never allows. You any progress
Fake comps
Really sucky app just like their fake comps
0 stars
One of the worst apps ever released by a major corporation
Useless App
This app NEVER works correctly. For years. Hire a competent developer.
Sends a OTP to email then cannot accept
it because keyboard stays covering the verify button 🙈🙈
2 years still full of bugs
I dont understand how a major brand and casino can have a garbage app that is still full of bugs after 2 years. Still the same glitches where you try to book in the app, it takes you to a web page you click sign in and it takes you back to app an endless loop. The most annoying app. I’d rather stay anywhere else because of how infuriating this app is still after 2 years of TRYING to use it. Same garbage. Using the calendar is also a joke with the sliding red date selector having a mind of its own
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Half baked app
Useless - just use website instead
Garbage app
This application has to be the worse App on the market for hotels. It’s constantly crashing and glitching. It’s been like this for 2 years. Save the memory on your phone and don’t download it. Customer service is blindsided by all of this and acts they have no idea that’s is troublesome
It’s as Bad as They Say
Yep. This is the first one star app I’ve seen in a while. Just amazingly embarrassing for a property / company that is basically brand new.
The interface is nuts, the information is borderline useless, the cashless gaming function just straight up errored out several times before I quit- also, after I’ve entered my SSN for the record. Really soured what had been a decent stay. Between the high limits, isolated casino, and this - think I’ll go elsewhere next trip
The interface is nuts, the information is borderline useless, the cashless gaming function just straight up errored out several times before I quit- also, after I’ve entered my SSN for the record. Really soured what had been a decent stay. Between the high limits, isolated casino, and this - think I’ll go elsewhere next trip
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Terrible app to sign up for rewards through
I was able to upload the images to sign up for the rewards but the app is pre populated with incorrect first name and last name and zip code is blank but the field is uneditable.
This app blows
This person who created this app should be fired
Wrong rewards account linked and no where to change on the app
Title speaks for itself but very limited usage and no where to correct account issues.
Maybe a scam
I feel like this app is a scam. I scanned my ID like I had to when creating account. Also had my phone save password but now I can’t log in because there is no password reset and the password did not save to my phone. So basically can’t log in at all. Great job guys.
Absolute Trash
Downloaded the app to take advantage of the cashless option since I deposited all of my cash in the bank before coming here. It tells you that the info (that I never provided) doesn’t match the info that I “provided”, so it takes you to a screen to verify your identity and it’s blank questions and answers, then it freezes. The help desk is closed and the other employee basically says that well there’s an issue with the app. No help at all.
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It’s horrible!
Offers are not accurately displayed and I just received 10 messages for a free play promotion for one day. It needs a total overall.
App is a joke
App is a joke, only useful thing about it is seeing your points
