Great and solid appointment system.
I’ve been using this appointment system for my barbershop business for over two years now, and it’s been a game-changer. The system is reliable, easy to use, and has helped streamline our booking process significantly. My clients love the convenience of booking online. The interface is user-friendly for both me and my customers, and it integrates seamlessly with my schedule. It’s also customizable, which is a great feature for a business like mine. Overall, it’s been a solid investment and I highly recommend it to anyone looking to simplify their appointment management.
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Update needed
This app serves it’s purpose but needs its features updating. It’s fallen behind with other booking systems being tailored to your specific needs. It desperately needs a personalised time option for clients. One size/time does not fit all
10 years strong with Resurva
We’ve used resurva since 2014 it’s never given us any major issues, the app could definitely use some work, and I’m sure they are working on making it better. Resurva keep up the good work keep this platform simple and continue to make it better as always, we look forward to it and to the continued business support from you guys.
Thank you Resurva,
Hermanos Barber & Shop
Edgar
Thank you Resurva,
Hermanos Barber & Shop
Edgar
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Most useful feature has broken
Overall this app is functional for its purpose but it’s not going to win any awards for the user experience. The booking process is laborious and time intensive, selecting dates and finding available appoints is particularly painful.
I used to really enjoy the ability to add my appointments directly in to my iPhone calendar but a recent update seems to have rendered this button useless now, it does nothing.
I used to really enjoy the ability to add my appointments directly in to my iPhone calendar but a recent update seems to have rendered this button useless now, it does nothing.
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My Personal Secretary
This app has helped me sooooooo much it allows my clients to book at their convenience and frees so much of up my time no more double booking or clients calling during my work hours what a relief! They have tons of cool features for example: clients can pay upfront for their service you can charge a percentage if client fails to show up to an appointment, they also have a waitlist feature if you are booked for the day it gives clients option to get on waitlist and will notify them if someone happens to cancel and you are available, these are some of my favorite features they have sooo much more!
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Pretty disappointing
Why is there still not a text option for clients? There’s a call option but it’s 2021. Everyone texts now. Also, the phone version is very limited. I wish you could make and edit notes on the phone version and require payment or remove require payment for clients.
Do not download!
Worst app ever and to top it off they will stop you from using it when they please!!! You want to screw small businesses, welcome to real negativity
Ehhh
This app needs a lot of work , crashes every time you try and view a clients past history, crashes every time you click on a clients profile , and crashes for no apparent reason , someone needs to get on top of this ASAP!!!
Solid app from customer perspective
Touch ID is super helpful- I don’t like logging in each time but that makes it way smoother. I love the fact that I can book an appointment, put it on my phone calendar and set up text and email reminders within 30 seconds. Super convenient
Reserva is the best!!!!
Superior bookings app!!!
Only does half the job
The new update to the UI has broken the “waitlist” functionality. Whenever i get a notification for a waitlist opening, it just “loads infinitely” and when i try to refresh, i have to way of seeing that opening anymore!!! This is terrible.
Can’t reset my password
ive been trying to reset my password 10 times and don’t get a email response from you to reset it. Nothing in my email or junk email. I have to call the barber shop to send up appointment for them. Please fix this issue ASAP
Providers don't load (updated)
Update: the devs fixed the issue. I recommend
Since the most recent update, the providers never load for me
Since the most recent update, the providers never load for me
The new update has problems...
Although I appreciate the effort with you guys updating the interface. You did not do a good job with making sure everything runs smoothly. As a result, I am having trouble making reservations/ bookings for places that I would normally use this app for.
The app looks up fine, but once you go into your bookings, and it comes time for you to select your “provider” the app just keeps looking in search for one. As a result, I cannot complete my booking.
Please fix this issue. You guys updated a well functioning app and make it unusable.
The app looks up fine, but once you go into your bookings, and it comes time for you to select your “provider” the app just keeps looking in search for one. As a result, I cannot complete my booking.
Please fix this issue. You guys updated a well functioning app and make it unusable.
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Horrible Update
Can’t even login...made the app even worse...worst appointment app ever
Fantastic
An amazing app and service from Resurva
Wow... Just SO bad
App is a complete train wreck
Zero functionality
Zero support
Just call your barber for the appointment, it’s way easier
Zero functionality
Zero support
Just call your barber for the appointment, it’s way easier
Almost there
The app does the job of letting me book an appointment but the convenience is almost lost with the lack of features in this app. Every time open the app, I have to log back in which is a big pain and the lack of not being able to see my past appointments would be a really nice feature to have moving forwards.
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Update or nah
It would be nice to have an update for XS Max sometime soon.
Pretty good but...
Not all functions appear to work with my iPhone 8 Plus. Specifically “Add to Calendar”. Also, doesn’t save login information or have Touch ID so you need to login each time which is mildly annoying. Other than that though it’s pretty good. Straightforward and never had an issue where my booking wasn’t confirmed by text or email and booking has always been successful with the merchant.
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