ReviewTrackers

ReviewTrackers

by ReviewTrackers

244 ratings
7 reviews
Free

Details

  • Released
  • Updated
  • May 6, 2017
  • July 18, 2024
ReviewTrackers screenshot #1 for iPhone
ReviewTrackers screenshot #2 for iPhone
ReviewTrackers screenshot #3 for iPhone
ReviewTrackers screenshot #4 for iPhone
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About

Monitor, respond to, and share business reviews from any location. Gain insights into customer experience with dashboard graphs and respond directly to reviews on platforms like Google and Facebook. Optimize customer experience to foster loyalty and revenue.

Monitor reviews
Respond to reviews
Share customer feedback
Dashboard graphs for trends
Kiosk mode for review requests
Filter reviews by rating/source
Show original description

What's New in ReviewTrackers

4.1.2

July 18, 2024

Bug fixes and under the hood improvements

User reviews

Why no price transparency?

Seems a little sneaky that there is a pricing link via supporting site yet doesn’t mention any pricing at all.

Great on the go

My team and I mainly use the desktop app, but this mobile app is great for when I'm away from the office!

Never works

All the app does is open and crash. An update was pushed but fixed nothing.

Response from developer

Hi- we are sorry for the frustrating experience! We're have launched a fix for this issue as well as a number of major product updates including adding reporting dashboard, kiosk mode and a number of workflow improvements on mobile. Thank you for the feedback as we work to continue improving our mobile experience - ReviewTrackers Team

Not stable...

Useless... Hangs. Crashes. Sometimes both.

Response from developer

Hi VonHerwig, sorry for the frustrating experience! We're currently working on getting a fix for this available as soon as possible. In the meantime, other users have reported that uninstalling and reinstalling the app has resolved this issue. UPDATE: Version 1.5.3 of the ReviewTrackers app addresses this crash.

Finally. A way to check my reviews on the go!

I have always been a fan of ReviewTrackers. They consistently continue to surprise me with their innovation and now I have the capability to check reviews on my phone. As someone who's always on their phone, having this feature is a lifesaver.

Response from developer

Thank you so much for the great five star review. Our mobile capabilities have come a long way over the past year, we apprechiate your support and feedback to help us build a great review management solution on mobile. - ReviewTrackers Team

FAQ

What does ReviewTrackers do?

ReviewTrackers allows businesses to monitor, respond to, and share reviews across various platforms. It provides insights into customer experience through dashboard graphs and enables direct responses to reviews on Google and Facebook, all from a mobile device.

How can I monitor trends with this app?

The app features dashboard graphs that display trends in total reviews and average ratings. This helps businesses quickly understand their overall performance and identify areas for improvement.

Is ReviewTrackers free to use?

Based on the provided information, the app is listed as 'free'. This suggests that the core functionality of monitoring, responding, and sharing reviews is available without direct cost to the user.

What platforms can I respond to reviews on?

You can respond directly to reviews from platforms such as Google and Facebook within the app. This streamlines the process of engaging with customer feedback on major review sites.

Can this app help collect feedback at the point of service?

Yes, the app can be launched in kiosk mode to send review requests after sales or to collect feedback directly at the point of service. This is a valuable feature for gathering immediate customer insights.