Not all features work
Update: It has been several months since I began having trouble entering new duration codes and the problem has persisted. Now tonight the app will not allow me to enter a code at all.
We have had this lock for a year for our Airbnb. The video feature rarely works. You cannot go below the 10s delay. The notifications only work sometimes. Today I received a wandering alarm, but there was no video for be found in the app. And as of recently it takes several attempts to set a short term duration code for my guests.
We have had this lock for a year for our Airbnb. The video feature rarely works. You cannot go below the 10s delay. The notifications only work sometimes. Today I received a wandering alarm, but there was no video for be found in the app. And as of recently it takes several attempts to set a short term duration code for my guests.
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Not all features work
We have had this lock for a year for our Airbnb. The video feature rarely works. The notifications only work sometimes. Today I received a wandering alarm, but there was no video for be found in the app. And as of recently it takes several attempts to set a short term duration code for my guests.
Buggy app
No one responds to emails to help and app claims to update but nere does. Everytine i want to change a function in the camera i get a system fail message sfter a 5sec load.
Can’t login - Useless App
Have tried messaging them to fix the app requiring you to login every time and no response. Now I can’t login at all. Will have to replace it.
Log outs
The app logs out automatically every week or so.
Add the option to leave it logged in. There is no reason I should have to constantly enter my credentials.
Add the option to leave it logged in. There is no reason I should have to constantly enter my credentials.







