Dangerous
I have to guve 1 star in order to leave a review otherwise I wouldn’t even give this 1 star. I had SEVERAL email exchanges with Customer Service about the control not linking up to my wifi and they came to the conclusion that my control box was bad. They said many of the boxes were bad had this problem & to be replaced. My blanket was a gift and I had no receipt so they wouldn’t replace mine. So that I could use it I had to use manually. Problem with that is it gets blazing hot! I feel asleep and it got under my leg & it actually woke me up not because too warm but it blistered my leg! As thinking well that’s my error I should only use while awake and can turn off as it got too hot, you see there is no way to adjust it’s all or nothing. Well today when I went to turn it down the contril box felt very hot I took a closer look and the box had started melting! God forbid if I wasn’t there to turn down before it melted on my couch or caught fire. Stay very far away from this product
Show more
WiFi doesn’t stay connected
It was a little frustrating to connect to WiFi because the directions are confusing but I got it done. I was able to turn it on from my phone ONE time. After that it says “no internet connection” and I have to reset every time I want to use it. There is no option in the app to attempt to connect again or reset or anything. The app has no options to do ANYTHING. I can manually turn it on but I can’t change any settings because the app or blanket won’t stay connected to internet (yes my phone is connected to my WiFi)
Show more
Useless app
Setup took 3 minutes and was able to turn on the heated blanket quickly. I found it odd that you can’t control both sides of the blanket at the same time. You have to set the heat setting and time for each side separately.
I was still hopeful but the awful rating of this app showed its true colors as soon as I tried to turn the blanket off. As soon as you open app, the product says “No Internet Connection” and the only way to make it work is to delete the product and reinstall it. Each time you want to use the app! As I said, useless.
The blanket will turn on without the app, however you can’t control the heating setting or time without the app. So I’m returning the product and thankfully deleting the app. It’s sad that you can’t research these things before buying. RH sleep isn’t listed anywhere on the box of the product.
I was still hopeful but the awful rating of this app showed its true colors as soon as I tried to turn the blanket off. As soon as you open app, the product says “No Internet Connection” and the only way to make it work is to delete the product and reinstall it. Each time you want to use the app! As I said, useless.
The blanket will turn on without the app, however you can’t control the heating setting or time without the app. So I’m returning the product and thankfully deleting the app. It’s sad that you can’t research these things before buying. RH sleep isn’t listed anywhere on the box of the product.
Show more
Not user friendly but functional and convenient.
Bought my blanket at a discount store, determined to make it work. There is little to no instruction in the app but if you’ve connected any “smart” device before you can navigate it no problem.
If you run into issues there are step by step instructions from other reviewers. Four starts because the app should give clear instructions and help if needed but five star product and five star convenience.
If you run into issues there are step by step instructions from other reviewers. Four starts because the app should give clear instructions and help if needed but five star product and five star convenience.
Show more
THROW THE WHOLE PROCESS AWAY
Throw it all away. It’s a waste of time, money and effort. The blanket won’t even work without the app and the app won’t even work. The blanket stay on the middle light and can’t be adjusted or switched. The middle light doesn’t even get warm. It’s all just a total waste. I don’t even understand how this blanket is still on any shelf or in any store. The app is trash and so is the thin blanket that leaves white fuzzies all over your clothes and hair.
Show more
