My PetSafe®

My PetSafe®

PetSafe® Connected Products

754 ratings
252 reviews
Free

Details

  • Released
  • Updated
  • February 13, 2020
  • August 5, 2026

Features

My PetSafe® screenshot #1 for iPhone
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My PetSafe® screenshot #7 for iPhone
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About

Manage all your smart PetSafe® pet care devices from a single application. Create pet profiles, customize settings, and share access with family members to ensure your pets are well-cared for, whether you're home or away.

Manage all connected PetSafe® products
Create pet profiles
Personalize product names
Share access with family members
Monitor pets remotely
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What users say

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+1

What's New in My PetSafe®

1.51.1

August 5, 2026

Bugfixes and improvements

User reviews

false advertising

saw the cat gps collars on sale and bought 2 for my cats. scanned the box before i bought them and the website said the subscription plan was 5.99 a month, 49.99 a year and 74.99 for 2 years. downloaded the app made an account went to start my subscription and the price was more than double what the website had said. talked to support with screenshots of the prices on their own website and they said there was nothing they could do. pretty scummy to list a certain price but when i go to checkout it’s more than double.
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Pet safe Smart Feeder

We’ve had ours for about 3 years and it’s not once had any issue. Works amazing and such a convenience!

App and feeder work great

All work fine. I just wish there was an even smaller amount of nibble I could select from the list.

Great Product!

I love my PetSafe auto feeder, and so does my cat! I can add or delete feedings from anywhere (as long as my home wifi is working) so he always gets fed the correct amount at the right time. The unit locks through my phone app so he can’t push the magic button on top to drop extra food. I forgot to lock it once and he had three extra meals before I realized it. LOL At feeding time it makes a sound that he can hear from anywhere in the house, and he goes running for his meal. I only use it when I’m not home at feeding time, but it could be used for all meals. I highly recommend!
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Works well!

Sometimes when I do an extra feed, it will double feed the cats. Other than that, I love it!

Developer apps

User experience

🐞

Reported Bugs

7 issues

App freezes during setup

Bug

Feeder disconnects from WiFi frequently

Bug

App fails to save schedule changes

Bug

Feeder dispenses double portions randomly

Bug

App shows incorrect time zone

Bug

Notifications not working as expected

Bug

Inability to switch between multiple fences/boundaries

Bug

Requested Features

8 requests

Add ability to toggle meal schedules on/off

Feature

Improve app stability and reliability

Feature

Add more customization options for feeding

Feature

Provide better documentation and troubleshooting guides

Feature

Improve app notifications and alerts

Feature

Add support for more network types (e.g. 5GHz WiFi)

Feature

Integrate with more smart home platforms

Feature

Improve GPS accuracy and boundary customization

Feature

FAQ

What does the My PetSafe® app do?

The My PetSafe® app allows you to connect with and manage all your PetSafe® smart pet products. You can monitor your pets' well-being and control devices like automatic feeders, self-cleaning litter boxes, and GPS fences from one central location, whether you are at home or away.

What PetSafe® products are compatible with the app?

The app is compatible with a range of PetSafe® connected products, including the Guardian® GPS Connected Customizable Fence, ScoopFree® Smart Self-Cleaning Litter Box, Smart Feed Automatic Pet Feeder, SmartDoor™ Connected Pet Door, and the SMART DOG® Remote Trainer.

Is the My PetSafe® app free to use?

Yes, the My PetSafe® app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description, indicating it is a complimentary service for owners of PetSafe® connected products.

Can I share access to my PetSafe® devices with others?

Yes, the app allows you to share access with an unlimited number of family members. This feature enables multiple people to manage and monitor the connected PetSafe® products, ensuring consistent pet care.

How can I personalize the app for my pets?

You can customize the app by creating individual pet profiles for each of your pets. Additionally, you can assign personalized names to each of your connected PetSafe® products, making it easier to identify and manage them.