My PetSafe®

My PetSafe®

PetSafe® Connected Products

765 ratings
257 reviews
Free

Details

  • Released
  • Updated
  • February 13, 2020
  • August 25, 2026

Features

My PetSafe® screenshot #1 for iPhone
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My PetSafe® screenshot #7 for iPhone
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About

Manage all your smart PetSafe® pet care devices from a single application. Create pet profiles, customize settings, and share access with family members to ensure your pets are well-cared for, whether you're home or away.

Manage all connected PetSafe® products
Create pet profiles
Personalize product names
Share access with family members
Monitor pets remotely
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What users say

See all reviews
+1

What's New in My PetSafe®

1.52.1

August 25, 2026

Bugfixes and improvements

User reviews

Incredible longevity and dependability

I’ve had this cat feeder and used it 24/7 for the past 7 years. It’s required no maintenance and has been incredibly dependable. Highly recommend! Money well spent

Works great

It’s simple and reliable and no subscriptions

Unreliable product

Collars will seem to be working at first, then they’ll be showing an error on the fence, then if you try to correct that you end up having to wipe them out and restart all over again, which they don’t seem to want to do very easily. Not impressed

Works great

We love the smart door, we don’t use it with the tags and haven’t tried it but the app works good and both our big and little are able to use it.

Terrible waist of time setting this up. I dont have time for this. Wanting wifi password and email.

What was wrong with the way previous models worked. Press the button and litter box reset itself. Why another app on my phone? I just said forget it when it couldnt find my router. App deleated. I’ll keep track myself. Smh

Developer apps

User experience

🐞

Reported Bugs

7 issues

App freezes during setup

Bug

Feeder disconnects from WiFi frequently

Bug

App fails to save schedule changes

Bug

Feeder dispenses double portions randomly

Bug

App shows incorrect time zone

Bug

Notifications not working as expected

Bug

Inability to switch between multiple fences/boundaries

Bug

Requested Features

8 requests

Add ability to toggle meal schedules on/off

Feature

Improve app stability and reliability

Feature

Add more customization options for feeding

Feature

Provide better documentation and troubleshooting guides

Feature

Improve app notifications and alerts

Feature

Add support for more network types (e.g. 5GHz WiFi)

Feature

Integrate with more smart home platforms

Feature

Improve GPS accuracy and boundary customization

Feature

FAQ

What does the My PetSafe® app do?

The My PetSafe® app allows you to connect with and manage all your PetSafe® smart pet products. You can monitor your pets' well-being and control devices like automatic feeders, self-cleaning litter boxes, and GPS fences from one central location, whether you are at home or away.

What PetSafe® products are compatible with the app?

The app is compatible with a range of PetSafe® connected products, including the Guardian® GPS Connected Customizable Fence, ScoopFree® Smart Self-Cleaning Litter Box, Smart Feed Automatic Pet Feeder, SmartDoor™ Connected Pet Door, and the SMART DOG® Remote Trainer.

Is the My PetSafe® app free to use?

Yes, the My PetSafe® app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description, indicating it is a complimentary service for owners of PetSafe® connected products.

Can I share access to my PetSafe® devices with others?

Yes, the app allows you to share access with an unlimited number of family members. This feature enables multiple people to manage and monitor the connected PetSafe® products, ensuring consistent pet care.

How can I personalize the app for my pets?

You can customize the app by creating individual pet profiles for each of your pets. Additionally, you can assign personalized names to each of your connected PetSafe® products, making it easier to identify and manage them.