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My PetSafe®

My PetSafe®

PetSafe® Connected Products

785 ratings
267 reviews
🌟 Lifestyle
Free

Details

Released
February 13, 2020
Updated
October 22, 2026

Features

Background Location Access

Developer

Radio Systems Corporation
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⭐267
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📝18+ tags
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🔄6+ apps
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❓5 answered
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📦~ in 2 weeks
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About

Manage all your smart PetSafe® pet care devices from a single application. Create pet profiles, customize settings, and share access with family members to ensure your pets are well-cared for, whether you're home or away.

✓Manage all connected PetSafe® products
✓Create pet profiles
✓Personalize product names
✓Share access with family members
✓Monitor pets remotely
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What users say about My PetSafe®

Reviews of My PetSafe® are mixed: the Lifestyle app is rated 3.7/5 from 785 App Store ratings. What users like most: great litter box, convenient feeder. Top complaints: connectivity issues, app glitches and bugs. Summarized from real user reviews.

Positive things

  • 🚀Great litter box
  • 🚀Convenient feeder
  • 🚀Reliable product
  • 🚀Excellent customer service
  • 🚀Trustworthy feeder
  • 🚀Excellent app
  • 🚀Keeps pets fed on schedule
  • 🚀Convenient for travel
  • 🚀Helps with portion control
  • 🚀Customizable schedules

Negative things

  • 🐛Connectivity issues
  • 🐛App glitches and bugs
  • 🐛Unreliable app notifications
  • 🐛Difficult to set up
  • 🐛Inconsistent performance
  • 🐛Frequent app updates required
  • 🐛Expensive for the issues
  • 🐛Confusing app interface
  • 🐛Inability to edit schedules
See all reviews

What's New in My PetSafe®

1.57.0

October 22, 2026

Bugfixes and improvements

User reviews

Most RecentHighest RatedLowest Rated

Love this feeder and app!

We have had the automated feeder for over 5 years. We used to just use it when we went out of town to make it easy for our pet sitters. Now we use it daily. Works great! Love that I can control from my phone and away from the house. Alerts for low food give ~2 days notice. Measured food is accurate. Very happy with the system and app.
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J2Jean bean 2

Dependable

I love that my dogs fence can be so big and him be safe. We have a farm and he is aloud to spread out, run and play.
FKFred’s keeper

Very Glitchy

We’ve been wrestling with this app for hours between my iPhone and my fiancé’s Samsung.
Oonedollarninja

Yay $400 hardware with a subscription and awful software

Title says it all… Just what the world needs another piece of junk $400 hardware that doesn’t work without a ridiculous subscription tied to it. Hope Halo puts this junk company out of business.
BBaraberacorc

Super

Tres satisfaite manque la caméra
EElisaalix
See 262 more reviews

Developer apps

PetSafe SMART DOG Trainer
PetSafe SMART DOG Trainer

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Boundary Plus Smart™ System
Boundary Plus Smart™ System

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🌟 Lifestyle

(97)

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SportDOG®
SportDOG®

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PetSafe® Pet Companion
PetSafe® Pet Companion

PetSafe® Smart Products

🌟 Lifestyle

(49)

Free
Invisible Fence® GPS Collar
Invisible Fence® GPS Collar

Unlock the ultimate freedom!

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(17)

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See developer apps

User experience

🐞

Reported Bugs

7 issues

App freezes during setup

Bug

Feeder disconnects from WiFi frequently

Bug

App fails to save schedule changes

Bug

Feeder dispenses double portions randomly

Bug

App shows incorrect time zone

Bug

Notifications not working as expected

Bug

Inability to switch between multiple fences/boundaries

Bug
✨

Requested Features

8 requests

Add ability to toggle meal schedules on/off

Feature

Improve app stability and reliability

Feature

Add more customization options for feeding

Feature

Provide better documentation and troubleshooting guides

Feature

Improve app notifications and alerts

Feature

Add support for more network types (e.g. 5GHz WiFi)

Feature

Integrate with more smart home platforms

Feature

Improve GPS accuracy and boundary customization

Feature

FAQ

What does the My PetSafe® app do?

The My PetSafe® app allows you to connect with and manage all your PetSafe® smart pet products. You can monitor your pets' well-being and control devices like automatic feeders, self-cleaning litter boxes, and GPS fences from one central location, whether you are at home or away.

What PetSafe® products are compatible with the app?

The app is compatible with a range of PetSafe® connected products, including the Guardian® GPS Connected Customizable Fence, ScoopFree® Smart Self-Cleaning Litter Box, Smart Feed Automatic Pet Feeder, SmartDoor™ Connected Pet Door, and the SMART DOG® Remote Trainer.

Is the My PetSafe® app free to use?

Yes, the My PetSafe® app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description, indicating it is a complimentary service for owners of PetSafe® connected products.

Can I share access to my PetSafe® devices with others?

Yes, the app allows you to share access with an unlimited number of family members. This feature enables multiple people to manage and monitor the connected PetSafe® products, ensuring consistent pet care.

How can I personalize the app for my pets?

You can customize the app by creating individual pet profiles for each of your pets. Additionally, you can assign personalized names to each of your connected PetSafe® products, making it easier to identify and manage them.