My PetSafe®

My PetSafe®

PetSafe® Connected Products

734 ratings
247 reviews
Free

Details

  • Released
  • Updated
  • February 13, 2020
  • June 25, 2026
My PetSafe® screenshot #1 for iPhone
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About

Manage all your smart PetSafe® pet care devices from a single application. Create pet profiles, customize settings, and share access with family members to ensure your pets are well-cared for, whether you're home or away.

Manage all connected PetSafe® products
Create pet profiles
Personalize product names
Share access with family members
Monitor pets remotely
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What users say

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What's New in My PetSafe®

1.50.0

June 25, 2026

Bugfixes and improvements

User reviews

Best Help Center Ever

I was having horrible issues over the weekend and I spoke to two representatives on Monday who were able to remote into my device. They very helpful and I am very appreciative

Great fence

We live along a rural highway…. Got a rescue, four month old GS. We started using the Pet safe fence at 6 months…
She learned quickly where her boundaries are, almost 4 acres .
We charge the collar nightly and recollar her in the morning.
She has never pushed the boundaries even while pursuing a wild bunny..
We are very comfortable with her maintaining distance to the road..
Great product!!
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GPS collar

Wish for price could atleast have a find me option on maps collar falls off had to put reflective tape on it maybe other than black would be a good option

Easy and informative

Have had the app for over 6 months now and it sure has simplified taking care of the cats! No second guessing. Been tickled with learning more about our cats daily habits!😸

Reliable

I like this set up. It works really well and is simple to use.

Developer apps

User experience

🐞

Reported Bugs

7 issues

App freezes during setup

Bug

Feeder disconnects from WiFi frequently

Bug

App fails to save schedule changes

Bug

Feeder dispenses double portions randomly

Bug

App shows incorrect time zone

Bug

Notifications not working as expected

Bug

Inability to switch between multiple fences/boundaries

Bug

Requested Features

8 requests

Add ability to toggle meal schedules on/off

Feature

Improve app stability and reliability

Feature

Add more customization options for feeding

Feature

Provide better documentation and troubleshooting guides

Feature

Improve app notifications and alerts

Feature

Add support for more network types (e.g. 5GHz WiFi)

Feature

Integrate with more smart home platforms

Feature

Improve GPS accuracy and boundary customization

Feature

FAQ

What does the My PetSafe® app do?

The My PetSafe® app allows you to connect with and manage all your PetSafe® smart pet products. You can monitor your pets' well-being and control devices like automatic feeders, self-cleaning litter boxes, and GPS fences from one central location, whether you are at home or away.

What PetSafe® products are compatible with the app?

The app is compatible with a range of PetSafe® connected products, including the Guardian® GPS Connected Customizable Fence, ScoopFree® Smart Self-Cleaning Litter Box, Smart Feed Automatic Pet Feeder, SmartDoor™ Connected Pet Door, and the SMART DOG® Remote Trainer.

Is the My PetSafe® app free to use?

Yes, the My PetSafe® app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description, indicating it is a complimentary service for owners of PetSafe® connected products.

Can I share access to my PetSafe® devices with others?

Yes, the app allows you to share access with an unlimited number of family members. This feature enables multiple people to manage and monitor the connected PetSafe® products, ensuring consistent pet care.

How can I personalize the app for my pets?

You can customize the app by creating individual pet profiles for each of your pets. Additionally, you can assign personalized names to each of your connected PetSafe® products, making it easier to identify and manage them.