PetSafe® Pet Companion

PetSafe® Pet Companion

PetSafe® Smart Products

36 ratings
31 reviews
Free

Details

  • Released
  • Updated
  • April 22, 2024
  • March 26, 2026

Features

PetSafe® Pet Companion screenshot #1 for iPhone
PetSafe® Pet Companion screenshot #2 for iPhone
PetSafe® Pet Companion screenshot #3 for iPhone
PetSafe® Pet Companion screenshot #4 for iPhone
PetSafe® Pet Companion screenshot #5 for iPhone
PetSafe® Pet Companion screenshot #6 for iPhone
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About

Manage and monitor select PetSafe smart pet products remotely. Adjust settings, track routines, and ensure your pet's well-being from your smartphone. Compatible with self-cleaning litter boxes and refrigerated feeders.

Manage all smart products in one place
Customize product names
Share access with family
Remote device management
Adjust product settings
Monitor pet routines
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What's New in PetSafe® Pet Companion

1.2.9

March 26, 2026

Support for Fresh Feed

User reviews

App STINKS but product is great

I have this litter box as well as the Litter Robot 3 and I prefer this one. However, this app is HORRIBLE and based on the other reviews I have read, I’m surprised they have not done something about it by now. I finally gave up on getting the app rebooted/reinstalled in order to eliminate the “Cat is in the box” status. I might try again or I may just use it without it. The app has never worked very well and it lacks a lot of features I have with the Litter Robot. If the app is really important to you, invest in the Litter Robot.
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It will spam you at all hours of the day and night

I’ve had this for a few months and I’m not sure if this is a glitch or etc but the only thing find wrong or bad about this app is the fact that it will spam you hundreds of times until you either clean it or completely remove the tray and reinsert it. As I’m writing this review it has spammed me 300+ times over and over again without stopping. I can’t turn notifications off, not that you’d want to you’d preferably like to know when to clean it but every time hundreds if not thousands of notifications. I’ve had this damn thing tell me it’s full at 2 am and will spam me and wake me up before work multiple times. This is something that genuinely needs fixed or I will be absolutely turning this in since I have the warranty still. Only draw back, beware of this feature.
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Does not work

I set up originally it worked and within a week it just stopped. Their instructions are of NO help. They don’t provide a phone number for assistance. DON’T BUY YOU WILL REGRET IT, VERY FRUSTRATING AND A BIG WASTE OF MONEY.

Bien mais ..

Application qui peut clairement mieux faire.. les notifications ne fonctionnent pas, on ne peut pas mettre les noms de nos chats et le design est très simple.. même applications que pour une autre marque de litière. Pour le prix du produit de base on s’attend à avoir une application qui va avec.. assez déçu
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Terrible.

Never can get it into new litter mode. Always says there is a cat inside. Do not spend your money on this product.

Developer apps

FAQ

What does the PetSafe Pet Companion app do?

The app allows you to connect to and manage select PetSafe smart pet products remotely. You can adjust settings, monitor your pet's routine, and ensure devices like self-cleaning litter boxes and refrigerated feeders are functioning correctly from your smartphone.

Which PetSafe products are compatible with this app?

The app is compatible with the ScoopFree® SmartSpin™ Self-Cleaning Litter Box, ScoopFree® OpenSky Self-Cleaning Litter Box, and the FreshFeed™ Refrigerated Pet Feeder. It is designed to work with these specific smart devices.

Is the PetSafe Pet Companion app free to use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided information.

Can I share access to my smart pet devices with others?

Yes, the app allows you to share access to your managed smart products with family members. This feature enables multiple users to monitor and control the connected devices.

What are the benefits of using this app for my pets?

The app helps you maintain your pet's routine smoothly by allowing remote management of their feeding and waste disposal systems. You can ensure their needs are met even when you are not at home, providing peace of mind.