Perfect Feeder
I would have had to stay at home feeding an elderly cat 3x day wet food diet .
Now I can go out on a weekend trip !
Now I can go out on a weekend trip !
Poor app performance and notifications
App doesn’t refresh well, doesn’t provided notifications and seems like something that was build 10 years ago. Please refresh this app to meet the expectations of today’s applications. Litter box does what it is supposed to but you would never know based on the app!
Second Time Around
I purchased my first PetSafe Litter Locker on November 16,2025; and in the beginning I was happy with the results. But a few months into the purchase I started having trouble with the sensor.
I did everything they recommended to correct the problem and it would work for a little while and then happen again. Sometimes it would go around as many times as 5 times before finally adjusting itself.
Then one day in May of 2026 I got a notification that the waste bin was full. I changed it and replaced the drawer but the signal would not go out. I did everything and the signal just wouldn't go out. So I called the headquarters and spoke with Matthew. We went through a series of different things trying to get the signal to go out but we were unsuccessful. Matthew then told me the machine was under warranty and with a copy of proof of purchase, the machine would be replaced. That was music to my ears! I sent him the necessary paperwork and a new PetSafe Litter Locker was at my door the next day! Just so happen, that was my birthday too!
This new one seems to be improved. So it's been smooth sailing so far; and I hope it stays that way throughout its lifetime.
I did everything they recommended to correct the problem and it would work for a little while and then happen again. Sometimes it would go around as many times as 5 times before finally adjusting itself.
Then one day in May of 2026 I got a notification that the waste bin was full. I changed it and replaced the drawer but the signal would not go out. I did everything and the signal just wouldn't go out. So I called the headquarters and spoke with Matthew. We went through a series of different things trying to get the signal to go out but we were unsuccessful. Matthew then told me the machine was under warranty and with a copy of proof of purchase, the machine would be replaced. That was music to my ears! I sent him the necessary paperwork and a new PetSafe Litter Locker was at my door the next day! Just so happen, that was my birthday too!
This new one seems to be improved. So it's been smooth sailing so far; and I hope it stays that way throughout its lifetime.
Show more
App STINKS but product is great
I have this litter box as well as the Litter Robot 3 and I prefer this one. However, this app is HORRIBLE and based on the other reviews I have read, I’m surprised they have not done something about it by now. I finally gave up on getting the app rebooted/reinstalled in order to eliminate the “Cat is in the box” status. I might try again or I may just use it without it. The app has never worked very well and it lacks a lot of features I have with the Litter Robot. If the app is really important to you, invest in the Litter Robot.
Show more
It will spam you at all hours of the day and night
I’ve had this for a few months and I’m not sure if this is a glitch or etc but the only thing find wrong or bad about this app is the fact that it will spam you hundreds of times until you either clean it or completely remove the tray and reinsert it. As I’m writing this review it has spammed me 300+ times over and over again without stopping. I can’t turn notifications off, not that you’d want to you’d preferably like to know when to clean it but every time hundreds if not thousands of notifications. I’ve had this damn thing tell me it’s full at 2 am and will spam me and wake me up before work multiple times. This is something that genuinely needs fixed or I will be absolutely turning this in since I have the warranty still. Only draw back, beware of this feature.
Show more
