App STINKS but product is great
I have this litter box as well as the Litter Robot 3 and I prefer this one. However, this app is HORRIBLE and based on the other reviews I have read, I’m surprised they have not done something about it by now. I finally gave up on getting the app rebooted/reinstalled in order to eliminate the “Cat is in the box” status. I might try again or I may just use it without it. The app has never worked very well and it lacks a lot of features I have with the Litter Robot. If the app is really important to you, invest in the Litter Robot.
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It will spam you at all hours of the day and night
I’ve had this for a few months and I’m not sure if this is a glitch or etc but the only thing find wrong or bad about this app is the fact that it will spam you hundreds of times until you either clean it or completely remove the tray and reinsert it. As I’m writing this review it has spammed me 300+ times over and over again without stopping. I can’t turn notifications off, not that you’d want to you’d preferably like to know when to clean it but every time hundreds if not thousands of notifications. I’ve had this damn thing tell me it’s full at 2 am and will spam me and wake me up before work multiple times. This is something that genuinely needs fixed or I will be absolutely turning this in since I have the warranty still. Only draw back, beware of this feature.
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Does not work
I set up originally it worked and within a week it just stopped. Their instructions are of NO help. They don’t provide a phone number for assistance. DON’T BUY YOU WILL REGRET IT, VERY FRUSTRATING AND A BIG WASTE OF MONEY.
Bien mais ..
Application qui peut clairement mieux faire.. les notifications ne fonctionnent pas, on ne peut pas mettre les noms de nos chats et le design est très simple.. même applications que pour une autre marque de litière. Pour le prix du produit de base on s’attend à avoir une application qui va avec.. assez déçu
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Terrible.
Never can get it into new litter mode. Always says there is a cat inside. Do not spend your money on this product.
Connection issues
Not worth the cost mostly bc connectivity issues & often times it thinks the cat is still in there or just doesn’t dump. If it worked properly it would be awesome- if it were $100 it would be acceptable but for the current cost it’s not worth it
Another scummy pet product company
Expensive products that do not receive updates and are completely unsupported. The company basically does not exist.
Add a “full bin” notification please
The box itself is great after a couple months of use. The app isn’t very useful. It would be great if it actually notified me when the bin is full. The only other tell is the light on the box itself. Otherwise you wouldn’t know unless you actually open the app. If you don’t empty it in time then it stays in an open mode until you do and then your house stinks. I have the box in a less frequented area so it may be hours before I notice it’s full. I bought the box because of the possibility of notifications. Please add a full notification.
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litière top application à revoir
pas de notification quand le chat et dans la litière n’y quand il a terminer pourtant tout et activer, l’application en soit et bien mais il faudrais vraiment voir pour faire quelque chose de plus agréable
Figured out Issue
It wouldn’t be right if o didn’t come on and say I figured out the WiFi Bluetooth issue. It took me hours. I had to unplug, reboot and redo all the products and WiFi, including turning off my phone and starting completely over and finally everything popped up. Now, we will see how well it really works. My cats are sniffing around and getting acclimated to using it.
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App is not great
The app is not good. It updated in real time the first day, but now it won’t update the time log despite refreshing/closing out the app and starting again. I really want to like it but so far I am not impressed.
App is faulty. Worked better in 2024
Would love to hear back from developers who hopefully want to fix the bugs. I sent an email but never heard back. There are issues and it would be easier to give screenshots than to try and put into words.
DONT BUY
THE APP WONT WORK!!!! Paid all this money for this litter box just for the app not to work!
Dead app
Unsupported, doesn’t work, don’t buy the litter box
If I could rate 0, I would
My unit refuses to spin. I come back after 4 days to make sure it still works and I discover that my cats have started using the floor because the box doesn’t want to spin.
Great for multiple cat
I love being able to track my cats litter time, i have a cat who gets frequent utis so this help tremendously when finding out how oftens shes going. 10/10
Do not buy this product
No where on the packaging for this product is it explicitly stated that it needs 2.4 GHz Wi-Fi connection order to function at all, it will absolutely not work with a 5 GHz connection as stated in their troubleshooting FAQ and when consulting their customer service department I was told asking if there was anything I could do if I only had a 5 GHz connection I was told “Unfortunately, no.
If you do not have the ability to use it on the 2.4 gHz network, it would need to be returned.”
If you do not have the ability to use it on the 2.4 gHz network, it would need to be returned.”
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Scam product
Another company of greedy snouts pretending to care about pets and their owners
Getting Better
The original app had issues but it’s improving. The product is great and a good value.
StupidSpin
Fooled by yet another scummy company pretending to care about pets and pet owners. This app is untested. The litter boxes do not retain the settings you save. Notifications have randomly stopped working. Junkware.
