Forget trying to submit claims
In a recent round of updates, you are unable to submit any claims via app. Good luck!
Unable to submit claim
I tried to submit a claim for wellness which I have bought the insurance for but no matter what I typed in the reason for submitting a claim, it wouldn't let me to move to the next step. I tried submitting another claim for an injury, same result.
Still Non-functioning after Spring 2026 update
I used to use this app all the time to submit and check on my claims. Since the latest update with the logo change, the app is completely unusable. I cannot tap, swipe or do anything after logging in. I wish I could use it because it looks like a nice update! iPhone 13 Pro. Review updated July 2026. Still non-functioning. Otherwise great insurance and service!
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great way to waste money
my pets condition was 100% supposed to be covered per my lawyer. they will delay your claim and after they recieve enough monthly payments from you, they will deny it.
Claim Submittal
The Embrace app makes it so easy to submit claims. Typically, I can submit them in less than five minutes.
