Great looking and feeling app
I remember their old app and this is a vast improvement! It’s actually pleasant to use and looks very nice! For someone with a sick cat who needs a lot of care, the last thing I want is for the claim submission process to be another frustrating hurdle. I would say they nailed the experience improvements!
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PPysiaMonster
They increase your premium every single year
I signed up with Embrace when my dog was a puppy so I could lock in an affordable premium for my dog. However, Embrace has increased my monthly premium by $20/month every year for the past two years. I started at $30/month and they have now increased it to $70/month.
I recommend utilizing a pet insurance that won’t bait and switch you, like Embrace does.
I recommend utilizing a pet insurance that won’t bait and switch you, like Embrace does.
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VVCUstudentVCU
Not recommended
Very disappointing experience. My claim was under review for almost 3 months, and during that entire time I received no real help or resolution.
The issue was that one of the clinics we used only for routine vaccinations had permanently closed and was no longer responding to either us or the insurance company. This was completely outside of our control. We provided all the receipts and visit records we had, clearly showing the dates and the vaccinations my dog received.
Despite providing everything available to us and explaining multiple times that the clinic was closed, the claim remained on hold for months. Instead of helping find a reasonable solution, the process just dragged on with no progress.
I paid for insurance expecting support when I actually needed it, but after waiting nearly 3 months, I was left extremely disappointed with how my claim was handled. I would not recommend this insurance based on my experience.
The issue was that one of the clinics we used only for routine vaccinations had permanently closed and was no longer responding to either us or the insurance company. This was completely outside of our control. We provided all the receipts and visit records we had, clearly showing the dates and the vaccinations my dog received.
Despite providing everything available to us and explaining multiple times that the clinic was closed, the claim remained on hold for months. Instead of helping find a reasonable solution, the process just dragged on with no progress.
I paid for insurance expecting support when I actually needed it, but after waiting nearly 3 months, I was left extremely disappointed with how my claim was handled. I would not recommend this insurance based on my experience.
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МАМертвый Анархиst
Don’t recommend
I don’t recommend embrace as an overall insurance for your pets and also the app is really difficult to use. The amount of times things have glitched or timed out is frustrating. You can only submit claims for businesses from a dropdown menu so if you send payments to a groomer via Venmo, they wont cover it. They have outrageous premiums with low overall caps so you rly need to do the math. Raised my premium $100 yo a total of $253 a month and in the two years ive had embrace, havent covered a single thing. Might as well have put that money into a separate savings. I’ve used healthy paws in the past and have had overall good experiences with them and their app usage. Does come with some normal insurance bs, but wish I would have just stuck with them.
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Kkw930
Unable to update my pets info or photos since last update
This app has been very good and convenient, but without the ability to update your pets’ information, it kind of defeats the purpose…
WWannaryd
