My PetSafe® vs Petlibro
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My PetSafe®
Manage all your smart PetSafe® pet care devices from a single application. Create pet profiles, customize settings, and share access with family members to ensure your pets are well-cared for, whether you're home or away.
- Manage all connected PetSafe® products
- Create pet profiles
- Personalize product names
- Share access with family members
- Monitor pets remotely
Read full descriptionHide full description
Your official app to get the most out of your connected PetSafe® products. The My PetSafe® app connects you with all PetSafe® smart products to help you care for your pets while you’re at home or away. It’s compatible with: • Guardian® GPS Connected Customizable Fence • ScoopFree® Smart Self-Cleaning Litter Box • Smart Feed Automatic Pet Feeder • SmartDoor™ Connected Pet Door • SMART DOG® Remote Trainer When used with PetSafe® connected products, the My PetSafe® app lets you: • View and manage all your PetSafe® connected products in one place • Customize your app by creating pet profiles and personalized names for each product • Share access with an unlimited number of family members
Petlibro
Manage your pet's care remotely with smart device connectivity. Monitor well-being, set feeding schedules, and stay connected with live video streaming. Enjoy peace of mind knowing your pet is looked after.
- Remote device control
- Real-time monitoring
- Streamlined feeding schedules
- Customizable voice messages
- Live video streaming
- Cloud video storage
Read full descriptionHide full description
IMPORTANT NOTE Petlibro and PETLIBRO Lite are two different apps. Make sure you download the correct one for your device. IMPORTANT NOTE FOR GRANARY SMART FEEDER USERS: To ensure you're using the correct app, please scan the QR code provided on your product or manual. Introduction: Petlibro helps you take care of your pets with ease, giving you access and peace of mind no matter where you are. Our app connects with a range of smart devices, including the Dockstream, Space, Air, Granary, and Polar, so your pet care is only a tap away. Why choose Petlibro? - Remote device control: Easily manage your Petlibro WiFi-connected feeders and fountains from anywhere, making sure your pets are always looked after, even when you're away. - Real-time monitoring: Keep up with your pet's well-being with device status updates, activity logs, and timely notifications so you can quickly address their needs. - Streamlined feeding schedules: Set up routine feedings with ease to maintain a consistent diet for your pets. You can even customize voice messages to make mealtime special. - Stay connected anytime with video: Watch live video streaming and access saved cloud videos, so you’re always in touch with your pets, even when you're apart. - User-friendly support: Get the help you need through our easy-to-use interface, ensuring your pet's care is never interrupted. Supported devices: - PLAF103 Granary Smart Feeder - PLAF203 Granary Smart Camera Feeder - PLWF105 Dockstream Smart Fountain - PLAF107 Space Smart Feeder - PLAF108 Air Smart Feeder - PLAF109 Polar Smart Wet Food Feeder - PLAF301 One RFID Smart Feeder - And more... Join thousands of pet owners Enjoy the peace of mind that comes with easy, reliable pet care. Download Petlibro today and stay connected with your pets. For Granary Feeder series owners, scan the QR code on your product or manual to get the correct app: Petlibro or Petlibro Lite. Download Petlibro now and embark on a journey of enhanced connection with your pets! If you are using the Petlibro Camera Feeder, you can also subscribe to our video cloud storage service in the APP. Important: Cloud storage is not required to use the camera on the Granary Camera Feeder. You can save videos directly if you have your own microSD card. Continuous monthly/annual cloud storage service description 1. Subscription period: one month/one year 2. Subscription price: $5.99/$11.99 per month, $59.99/$119.99 per year 3. Payment: After the user confirms the purchase and pays, it will be credited to the iTunes account 4. Cancel Renewal: To cancel the renewal, please do so within 24 hours of the current subscription expiration Before, manually turn off self in iTunes/Apple ID settings management Automatic renewal function 5. Renewal: Apple iTunes accounts will be charged within 24 hours before expiration Payment, subscription period will be postponed for one month after successful deduction Continuous monthly/annual petlibro care service description 1. Subscription period: one month/one year 2. Subscription price: $5.99/$12.99 per month, $59.99/$129.99 per year 3. Payment: After the user confirms the purchase and pays, it will be credited to the iTunes account 4. Cancel Renewal: To cancel the renewal, please do so within 24 hours of the current subscription expiration Before, manually turn off self in iTunes/Apple ID settings management Automatic renewal function 5. Renewal: Apple iTunes accounts will be charged within 24 hours before expiration Payment, subscription period will be postponed for one month after successful deduction Legal Information: - Privacy Policy https://us.petlibro.com/#/regulations/privacy - User Service Agreement https://us.petlibro.com/#/regulations/conditions - Cloud Storage Service Agreement https://us.petlibro.com/cloud_storage/cloud_storage_en.html - End User License Agreement https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
Screenshots
Verdict
The clearest difference is review sentiment: My PetSafe® at 59% against Petlibro's 13%. My PetSafe® also leads on in-app purchases (none vs 12). Petlibro's advantage is rating (4.5 vs 3.7) and ratings volume (7.4K vs 774). On price, ads and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Petlibro sells 11 in-app purchases, starting at $5.99 per month. My PetSafe® asks for nothing beyond the download.
Petlibro holds the better App Store score, 4.5 against 3.7. That said, the two scores are not equally well evidenced: Petlibro has 7.4K ratings behind it against 774, so its average is the more settled of the two. Written reviews complicate that: 59% of My PetSafe®'s written reviews are positive against 13% of Petlibro's, so the app with the better star average is not the one people write more warmly about.
My PetSafe® ships an update fortnightly, Petlibro weekly. The most recent releases landed on September 27, 2026 and September 28, 2026 respectively.
| Parameter | My PetSafe® | Petlibro |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (774 ratings) | 4.5 (7.4K ratings) — better |
| Positive reviews | 59.2% of reviews — better | 12.9% of reviews |
| Number of ratings | 774 | 7.4K — better |
| Update frequency | Fortnightly | Weekly — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | — | #62 — better |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.4 | 15.6 — better |
| Further details — not scored | ||
| Size | 227 MB | 238 MB |
| Age rating | 4+ | 4+ |
| Developer | Radio Systems Corporation | Designlibro Inc |
Customer experience
My PetSafe®
Petlibro
User reviews
My PetSafe®
From 774 App Store ratingsWhat we love
- 🚀 Great litter box
- 🚀 Convenient feeder
- 🚀 Reliable product
- 🚀 Excellent customer service
- 🚀 Trustworthy feeder
Room to improve
- 🐛 Connectivity issues
- 🐛 App glitches and bugs
- 🐛 Unreliable app notifications
- 🐛 Difficult to set up
- 🐛 Inconsistent performance
Petlibro
From 7.4K App Store ratingsWhat we love
- 🚀 Convenient remote feeding
- 📊 Detailed feeding logs
- 🎥 Camera and microphone features
- 🔒 Secure device sharing
- 🐱 Helpful for multi-pet households
Room to improve
- 🐛 Connectivity issues and app malfunctions
- 📢 Excessive and inaccurate notifications
- 🔍 Confusing navigation and information architecture
- 💰 Subscription paywall for key features
- 🔄 Lack of multi-device synchronization
Bugs and requests
My PetSafe®
Reported bugs
7 issues- App freezes during setup
- Feeder disconnects from WiFi frequently
- App fails to save schedule changes
- Feeder dispenses double portions randomly
- App shows incorrect time zone
Show 2 moreShow fewer
- Notifications not working as expected
- Inability to switch between multiple fences/boundaries
Requested features
8 requests- Add ability to toggle meal schedules on/off
- Improve app stability and reliability
- Add more customization options for feeding
- Provide better documentation and troubleshooting guides
- Improve app notifications and alerts
Show 3 moreShow fewer
- Add support for more network types (e.g. 5GHz WiFi)
- Integrate with more smart home platforms
- Improve GPS accuracy and boundary customization
Petlibro
Reported bugs
4 issues- App frequently disconnects from devices
- Notifications not working as expected
- Incorrect water level and consumption reporting
- Difficulty reconnecting devices after firmware updates
Requested features
5 requests- Ability to customize feeding schedules and portions
- Integration with smart home systems
- Voice message playback without dispensing food
- Small portion dispensing for precise dietary control
- Improved water intake tracking and history
In-app purchases
My PetSafe®
No in-app purchases
Petlibro
- Standard Monthly$5.991 Month
- Care Monthly$5.991 Month
- Plus Monthly$11.991 Month
Show 8 moreShow fewer
- AI Standard Monthly$11.991 Month
- Care Plus Monthly$12.991 Month
- AI Premium Monthly$16.991 Month
- Standard Yearly7 Days trial$59.991 Year
- Care Yearly7 Days trial$59.991 Year
- Plus Yearly7 Days trial$119.991 Year
- Care Plus Yearly7 Days trial$129.991 Year
- AI Premium Yearly7 Days trial$169.991 Year









