they should expand the zones more
"I love using the Ride On Flex app, but I believe expanding the service zones would really enhance it. I live just outside the current boundaries, and it makes it hard for me to access local jobs and amenities. Expanding the zones would not only help me but also benefit others in similar situations. It could lead to greater community connectivity and support for local businesses. Thank you for considering this feedback! I appreciate the service and look forward to future improvements."
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Flex bus
Very reliable for the most part!
Great service!
We ordered FlexRide for the first time to test it out for commuting to the Glenmont Metro for the morning commute to work. It was great! It came within 3 minutes, the driver was great, and ride to the metro was quick. Would highly recommend!
No iPad version
It just scales up from the iPhone app….
Amazing idea! Hope it lives up to it’s expectations.
I just downloaded the app and will use it soon. This is a super good innovative idea and hope it lives to it’s expectations.
Rode Flex yesterday with no problems
I rode RideOn Flex for the first time yesterday with no problems. This app worked well. I set my pickup and drop off points and promptly saw the real-time bus location on map and accurate time estimate of when bus would arrive. It arrived on time. The ride was quick and the bus very comfortable. I’ll use it again
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HORRIBLE SERVICE - DO NOT DOWNLOAD
worst service in my life. booked a flex bus, it’s been 30 minutes and that bus has not moved from it’s position. ride on is hiring lazy, irresponsible and uncaring people who sleep on the job. im very upset with this and I will no longer be using this piece of crap. the plate # to the vehicle is 12434. update: bus arrived ONE hour late and at two blocks before my destination a construction truck was in the way of the street so he just said that was as far as he could take me and did not think of an alternative route until I suggested it, ride on needs to hire better bus drivers.
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Great service
This is a great service, especially since it’s free for kids (Kids Ride Free)!
Rockville zone is tiny
Essentially only the Linfield neighborhood. If you are in this tiny neighborhood you may request to go to Rockville station or wintergreen plaza, that’s pretty much it. The Wheaton zone goes from glenmont all the way down to Wheaton, this is at least useful.
Great idea areas need to increase
If you guys are able to expand the reach of this system you would essentially kill Uber. Zones just need to expand, or you could directly offer rides to and from stations, thus eliminating the need to catch multiple busses, a straight shot shuttle would be simple, easy & would only slightly increase costs. I’d estimate 6$ instead of 2$, which is still cheaper than Uber. Imagine having a single shuttle that could take you from Wheaton Mall Station to Montgomery Mall station, it would be absolutely spectacular!
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