Will eat your money if you’re not careful.
Once you activate a pass you have 3 minutes to use, otherwise it expires and those funds can’t be used again even if the QR code isn’t scanner. This system needs to be programmed differently. If a QR code (instant payment) isn’t scanned/used the funds should still be in the riders wallet—LIKE ALL OTHER DIGITAL WALLETS! Why is GMT stealing rider’s funds? Fix it!
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Can never stay logged in
This app angers me to no bounds, it will randomly log me out and then not accept my info which has made me miss my bus multiple times.
Horrible
Barcode will never scan when i get on bus which makes uncomfortable situations everytime. Just a horrible app
One of the worst pieces of software I’ve ever used
Horid. Whoever awarded the contract for this app should be investigated by the state
0 stars
Genuinely one of the most frustrating experiences I’ve ever had with an app. When I made my account, it never sent me a verification code to my email so I had to go back and forth with customer service. They couldn’t fix it — I had to fix it myself, wasting my time doing random stuff until something worked. Then, I got a new phone and the app was convinced that my “wallet” was still connected to my old phone (which was completely reset and wiped) — so yet again I had to email customer service!!! This app is such a joke I’m convinced it’s a psyop to get people to stop using the bus.
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