What Happened????
I don’t know what they did to this app but I again tried to put money on here for my daughter to buy a ticket & yet again it took my money & I have no clue where the ticket went? It just keeps saying something about a wallet but I’m not using anything different than usual. I tried to get my money back last time & the lady pretty much said, “Sorry your up a creek bc we don’t refund anything under $5.” So now it’s $6 so they can give me my money back. You add up all the money that gets taken under $5 you get quite a bit of money.
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Logs out and removes pass access
Logs out every two weeks and says my pass is used by another device. I gave up on the app and got a physical card
Gone Downhill - Impossible to Add Funds Anymore
I used to use this app regularly with no issues. Then, out of the blue, it stopped accepting the card I had on file to add funds. Regardless of which card I use (credit card, debit card, Visa or Mastercard), my attempt to add funds in unsuccessful and I receive an error message that the card I’m using is not valid/accepted (something along those lines). Again, even the card I used to add funds from the very beginning of me using the app is now no longer compatible with my COTA Connector app. As a result, I’ve switched to the Transit app completely, but I liked having both as an option like I did in the past. It came in very handy when my fiancé’s phone died and I was able to pay my bus fare with the Transit app and his bus fare with the COTA Connector App. Wouldn’t be able to do that anymore…
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Not easy to use at all
This app shows close to nothing, hard to understand. I added money to my account and am still struggling to get my funds back. The app does not show ride times or bus trips at all.
Stole from me
Went to get on the bus and it logged me out. Will not allow me to reset password almost as if I never had a account. Avoid at all cost!!!
