Trash
Awful
Delete session
There should be a way to delete the parking session once you leave the parking area. I went to downtown Columbus on a Sunday. Not realizing it was free, I attempted to pay through the app. I went ahead and did the whole process. It was free. But it also created a session on my phone for 12 hours.
It would be excellent if I could remove when not needed or wanted.
It would be excellent if I could remove when not needed or wanted.
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Predatory practices
I was charged for parking on a Sunday, in a zone where parking is free on Sundays because I didn’t know parking on Sundays was free. Instead of displaying a clear message stating “Parking on Sundays is free” or charging $0 like they used to do, they apparently now just charge you for the next business day. So I was charged for Monday 8-10 AM even though my parking session actually took place on Sunday. And then they claim they cannot refund me. Absolutely ludicrous and infuriating. Never using again.
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Doesn’t warn of zone requirements
Me and multiple people got tickets on goodale because I guess they require reverse parking in this tiny sliver of road. The app didn’t give any kind of heads up about the need to reverse. Do better.
Newest Update Sucks
With the newest update, reservations have been moved off the app onto a web browser. This only makes sense if you actively hate your customers and want their experience to be worse and less consistent. Thanks for proving that parking is a parasitic scam to leech money off of hard-working people!
