CCOH vs COTA Plus
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CCOH
Easily navigate Central Ohio with real-time transit information. Purchase and display passes, or use a pay-as-you-go option with funds loaded directly from your mobile device.
- Real-time transit information
- Secure pass purchasing
- Load funds for pay-as-you-go
- Mobile pass display
- Central Ohio travel
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Using the COTA Mobile App, it’s easier than ever to travel throughout Central Ohio. COTA information is conveniently available to you. Buy and display passes securely or load your account with funds to Pay as You Go all from your mobile device.
COTA Plus
This on-demand transportation service connects users to jobs, healthcare, and other essential destinations within a specific service area. Book a ride through the mobile app and a vehicle will arrive within 15 minutes for convenient travel.
- On-demand ride booking
- Access to jobs and healthcare
- Designated service zone
- 15-minute vehicle response time
- Easy payment and travel
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COTA Plus is a first of its kind service, which integrates technology with a transportation solution to provide customers with further access to jobs, healthcare and more. Just download the COTA Plus app today, book your trip and travel with ease! Customers can travel within the designated Grove City zone that includes service to Mt. Carmel Grove City and Southpark Industrial Area. Customers can request a ride using the COTA Plus mobile app and within 15 minutes, a COTA Plus vehicle operated by a COTA driver will respond and arrive to the pick-up location. Try this new on-demand service that is guaranteed to change the way that you think about travelling. We look forward to seeing you on your next journey. Just click, pay, and go! Love our app? Please rate us! Questions? Call 614-228-1776.
Screenshots
Verdict
The clearest difference is rating: COTA Plus at 4.7 against CCOH's 2.0. COTA Plus also leads on update cadence (monthly vs every 7 months) and review sentiment (41% vs 15%). CCOH's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (13.0 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
COTA Plus holds the better App Store score, 4.7 against 2.0. That said, the two scores are not equally well evidenced: COTA Plus has 555 ratings behind it against 93, so its average is the more settled of the two. Written reviews point the same way: 15% of CCOH's written reviews are positive against 41% of COTA Plus's.
CCOH ships an update every 7 months, COTA Plus monthly. The most recent releases landed on September 28, 2026 and October 21, 2026 respectively.
| Parameter | CCOH | COTA Plus |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (93 ratings) | 4.7 (555 ratings) — better |
| Positive reviews | 14.6% of reviews | 41.2% of reviews — better |
| Number of ratings | 93 | 555 — better |
| Update frequency | Every 7 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 13.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 50 MB | 129 MB |
| Age rating | 9+ | 4+ |
| Developer | SPX Technologies | Via Transportation, Inc. |
Customer experience
CCOH
COTA Plus
User reviews
CCOH
From 93 App Store ratingsWhat we love
- 👍 Mobile payment convenience
- 👍 App open to general public
- 👍 Alerts for service interruptions
Room to improve
- 🐛 Frequent logouts
- 🐛 Payment issues
- 🐛 QR code scanner unreliability
- 🐛 Difficulty adding funds
- 🐛 Confusing interface
COTA Plus
From 555 App Store ratingsWhat we love
- 👍 Great first experience
- 👍 Great service in Grove City
- 👍 Great service, feeling of independence
- 👍 Nice and safe driver
- 👍 Respectful and accommodating driver
Room to improve
- 🐛 Glitchy app, inaccurate location
- 🐛 Unreliable lately
- 🐛 Drivers take long breaks
- 🐛 Cannot book rides on Friday afternoons
- 🐛 Drivers sit in parking lots
Bugs and requests
CCOH
Reported bugs
24 issues- Money taken, ticket/funds not received
- Logs out every two weeks
- Pass used by another device
- Card not valid/accepted error
- QR code does not work
Show 19 moreShow fewer
- Cannot log in
- Cannot see account balance
- Cannot add connector card
- Insufficient funds when it should be free
- Bus scanners do not work
- Signs me out and takes away pass
- Unable to get wallet
- Constant errors when adding money
- Clunky interface
- Slow and glitchy
- C-Pass wallet disappears
- App not optimized for iPhone X screens
- App no longer works on iOS 13
- Update is broken, pass not registering
- Logs out every time app is closed
- C pass wallet missing in iPhone XR
- Pass expires after five minutes
- Cannot create an account
- Clicked sign in and nothing happened
Requested features
12 requests- Make app accessible with voiceover
- Switch to dark color themes
- Integrate passes into Apple Wallet
- Add Apple Watch support
- Use location to figure out routes
Show 7 moreShow fewer
- Show bus locations
- Add trip planning functionality
- Allow reduced fare pass purchases
- Improve background brightness for scanner
- Adjust timer for QR code validity
- Make pay as you go available
- Allow account creation for all users
COTA Plus
Reported bugs
6 issues- App says 3 minutes away but driver is at the same location
- App says driver is here but nowhere to be found
- App cancels on you when you're off the app
- Cannot book rides in certain areas (south, east, downtown, Grandview)
- Help line is unhelpful
Show 1 moreShow fewer
- System is broken, long booking and pickup times
Requested features
3 requests- Fix the app's glitches
- Expand service coverage to the entire city
- Update zones to include Westerville
In-app purchases
CCOH
No in-app purchases
COTA Plus
No in-app purchases
