Doesn't work at all
This is the worst and the only reason to actually use it is for the digital card.
It always logs me out. The "real time arrivals" does show the actual real time, it just shows the time it's "supposed" to arrive, as soon as the time time passes it just goes to the next scheduled time and doesn't let you know how far the bus actually is.
They are still showing the schedule for the 101 even though it's suspended.
Everything about this app is archaic and useless
4/13 update still trash app. Still signs me out all the time. Real time is just the time on schedule not where the bus actually is
It always logs me out. The "real time arrivals" does show the actual real time, it just shows the time it's "supposed" to arrive, as soon as the time time passes it just goes to the next scheduled time and doesn't let you know how far the bus actually is.
They are still showing the schedule for the 101 even though it's suspended.
Everything about this app is archaic and useless
4/13 update still trash app. Still signs me out all the time. Real time is just the time on schedule not where the bus actually is
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Terrible
The only saving grace is the fact that you can purchase tickets on your phone. The bus schedule is very inaccurate and if you have a privacy screen, forget about using their app all together. They need to update either the app or allow their scanners to work with privacy screens.
Confusing and unreadable
I started to with this app couldn’t for the life of me figure it out. I know my way around but never ride the bus and don’t know my streets, roads and stops. If a tourist were to come and try to use this app, it would be so useless. It gives you lists of different routes, but you don’t understand them because you don’t even know where you’re going. It doesn’t even have an option of a map so you can at least click where you know you’re trying to go and where you are. I prefer the MyRide app, but apparently it’s no longer working and now we have to use this one. I’m better off going on Google maps at least that one is more easier to maneuver and you have more of a general idea of where you’re going. What stops of a route to take.
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Excuse me where’s my MyRide?
I was told it was moving to this app and everything. Sure I can do the all in 1 app but where’s is the option to view where is my bus physically?! Y’all took that app away which is the best app in my opinion and now it’s gone and I’m supposed to use this app real time arrivals?! I rather look at my bus physically coming in map view than the estimated time. Please update this app with the MyRide features like we were told!
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Terrible
As many have said, the app runs poorly and was poorly designed. Broward County transit sucks and you can never count on the buses being on time. The real time arrival is a joke that is not reliable.
SoFloGO over RideBCT
It’s almost two weeks and they can’t fix a QR Code that’s pending dots on ridebct. Waste of $70 that I lost access to. I used SoFloGO for the first time and behold, the QR Code works. I had a ridebct account so everything transition smoothly. SoFloGo literally saved me a headache and it pops up the bus station time and buses from location on the main menu.
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Huge mistake
MyRide has always been straightforward and easy to use. This new app is just Google Maps revisited. Why destroy something that really was great for route planning?
App is even less functional now
When I first downloaded the app, it was fine. I could find bus routes on the map. Click on when they were coming see when they were and estimate from there I could buy my bus pass get on the bus and everything would be fine. It was nice being able to look on the map where I was at my stop, but now I can’t even do that. It takes me to third-party Google maps and I can no longer look at the bus times the bus route or look at maps anymore from within the app, which is very annoying and has made the app even less functional so the only point now is for it to buy a bus pass, not even to function as a bus route map finder thing. Please go back to the old way this new way is annoying.
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RideBCT issues
The mistake I made when I updated the app and all I see is the 3 dots bouncing please fix it. I reported this situation with customer service.
RideBCT update is trash
As soon as I saw this the update I clicked on it and it was the biggest mistake I made. Every time I click on my pass it just shows three dots bouncing like it’s pending with no barcode. If I try to back out it freezes everything but the dots in motion. I tried uninstalling, restarting my phone, logging out, seeing it my phone need a update to no prevail. I see other passengers use the app with no problem with older generation phones but somehow I’m the only one whose pass is buffering. If I can rate this 0 stars I would.
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Digital Bus Pass being deleted before end of use
It’s been two times that I paid for a 7 day bus pass only to have it be deleted before the end of use. This has caused problems because I take a bus thinking I have a digital bus available and it had been deleted without reason.
Please fix
Concept of the app is good, but it’s really annoying to keep putting in my password to buy more bus tickets. Also, what I don’t like that the app keeps kicking me out when I’m ready to go on the bus, so I have to keep signing back in. Annoying
Enable FaceID authentication for this app.
Enable FaceID authentication for this app.
Doesn't work at all
This is the worst and the only reason to actually use it is for the digital card.
It always logs me out. The "real time arrivals" does show the actual real time, it just shows the time it's "supposed" to arrive, as soon as the time time passes it just goes to the next scheduled time and doesn't let you know how far the bus actually is.
They are still showing the schedule for the 101 even though it's suspended.
Everything about this app is archaic and useless
It always logs me out. The "real time arrivals" does show the actual real time, it just shows the time it's "supposed" to arrive, as soon as the time time passes it just goes to the next scheduled time and doesn't let you know how far the bus actually is.
They are still showing the schedule for the 101 even though it's suspended.
Everything about this app is archaic and useless
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Password reset
I wasn’t aware that I had an old account apparently. But what is the point of the reset password feature, if it doesn’t work. Sends to my email, I click change password, and once I enter new password, it does nothing …screen just refreshes, don’t confirm the change is made….nothing. So I try logging in with new password just created and the password never reset. Government apps always have the most Garbage coders.
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Bus delate.
I want to start this review saying that’s the buses from the line 16 is always late or just never show up at the right time.
It doesn't matter how early you are waiting where you are supposed to be, they simply arrive when they feel like it or they simply don't show up, regardless of the fact that it is a service that is not free.
It doesn't matter how early you are waiting where you are supposed to be, they simply arrive when they feel like it or they simply don't show up, regardless of the fact that it is a service that is not free.
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Almost always wrong
Never gives a correct arrival time, usually 7 mins off
Doesn’t work
Always says cannot plan route, try again later
Payment options
It should be easier, secure and convenient if Apple Pay is added.
Bus Schedules Not Available
I’ve been using this app for a year now and I was always able to see the schedule of a bus route. But now I cannot see anything for my particular bus route. Please fix this soon.
REAL TIME ARRIVALS NOT WORKING
I have uninstalled and reinstalled this app numerous times. These is something wrong with the real time arrivals the times of arrival are not populating on some stops. PLEASE FIX THIS! The whole purpose of the app is to show when buses arrive.
