Free
About
The NWTHRA mobile app allows passengers from NorthWest Tennessee to manage their transportation from the convenience of their smart phone.
Flexibility to Manage Trips
Empower riders with direct access to review and manage their trips
View upcoming and completed trips, easily cancel trips
Convenient Trip Details View
Passenger notifications with accurate vehicle ETAs, reduce wait time
Ability to follow shuttle on a visual map to see exact location
Simple Mobile Interface
24/7 access to account profiles, settings, and reservations
Customer user preferences and save favorite destinations
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What's New in Rides for NorthWest
4.3.16
September 15, 2025
Bug fixes and Improvements: - Resolved issue where, when a client has a self-service account with address allowed set to no, the client was able to book a trip using POI addresses from their client profile and recently used addresses from recent trips they have taken. - Resolved issue where rating a trip was not returning the user to the Past Trips screen. - Resolved issue where screen titles were not always displayed at the top of the screen. - Resolved issue where the log out button returned the user to the home page instead of logging out as expected. - Resolved issue where deep linking failed if app was not already installed.
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