About
This app uses your device's camera to scan 1D or 2D barcodes for efficient asset tracking. It integrates with popular IT service management platforms, allowing for on-the-fly asset creation and updates, saving time and reducing errors.
What's New in RightStar ScanStar
3.8.301
June 18, 2026
Bugfixes - Enabled verbose logging. - Check Assets: - Incorrect total asset count. - Implemented asset filter. - Configuration async issue while loading pick list fields. - Filter issue when loading workflow. - Hybrid Mode Audit: incorrect results with dynamic filtering. - Newly installed App crashes when clicked on login and settings. - Implemented custom app logo setting - Hybrid Audit: load more pages fix. - Login: busy dialog not displaying - TeamDynamix: ticket not linking - Audit: unable to delete new and unexpected assets from list - Audit: dynamic search not displayed correctly for selected auditset. - Audit: section count incorrect. - Audit: fixed random app crash fixes. - Hybrid Audit bugfixes: tapping an asset in the list does not display the asset details. - Salesforce SSO settings changes - Salesforce connector SSO changes to support Azure. - Implemented Zebra integration. - Hybrid: fixed SyncStatus text and redundant count for attachments. - Fixed scanner hard trigger scanning issue. - Audit: navigate back to workflows after Advance Audit complete. - TDX licensed assets filtering - Implemented Advance Audit Complete functionality.
MoreFAQ
What devices is ScanStar compatible with?
ScanStar is compatible with any iOS device running iOS 11.x or later, including iPhones and iPads.
Does ScanStar support offline scanning?
The provided description does not specify offline scanning capabilities. It focuses on real-time scanning and updates to CMDB databases.
How does ScanStar help reduce costs?
ScanStar saves time and labor costs by automating tedious manual inventory counts and eliminating incorrect asset tag entries, thus preventing inventory loss.
What IT platforms does ScanStar integrate with?
ScanStar supports integration with platforms such as Atlassian Asset Management (Insight), Atlassian JIRA, BMC FootPrints, BMC Remedyforce, BMC Client Management, BMC Remedy, and ServiceNow.
Can I customize ScanStar's forms?
Yes, ScanStar offers configurable workflow form attributes and customizable form and field placement to meet specific business requirements and speed up data entry.
How frequently is ScanStar updated?
The latest version of ScanStar is 3.8.301, last updated on June 18, 2026. This indicates a recent update, suggesting ongoing development and support.
What is the user rating for ScanStar?
ScanStar has a rating of 4.0 stars based on 1 rating, indicating a generally positive user experience from the available feedback.
Does ScanStar have ads?
No, ScanStar does not contain advertisements. It is a free application without any ad-supported elements.
