I don’t see the value
I think a simple recording device combined with today’s AI tools can provide better results. I’ve used this platform in both sales and management, and in my experience it tends to create unnecessary oversight and encourages managers to overanalyze conversations, leading to unnatural interactions with the sales team.
I’m surprised to see so many positive reviews. I can understand the value for managers who oversee a small team spread across multiple locations and can’t personally observe everyone. It is not set up for high traffic sales that see a lot of customers in a day. It does provide useful data and visibility, but I don’t believe it meaningfully improves sales performance or selling skills. In my experience, it generates more activity work and metrics than actual sales results.
I’m surprised to see so many positive reviews. I can understand the value for managers who oversee a small team spread across multiple locations and can’t personally observe everyone. It is not set up for high traffic sales that see a lot of customers in a day. It does provide useful data and visibility, but I don’t believe it meaningfully improves sales performance or selling skills. In my experience, it generates more activity work and metrics than actual sales results.
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Rilla is so fun
I love using Rilla. Not only just to review my own sales conversations, but I listen to the more senior reps conversations to help me replicate what they’re doing. Definitely expedited my learning curve.
Be Aware Of Fraudulent Charges
I just want to share my awful experience. After weeks of listening to the app recording TV conversations on CX televisions I decided against the app. Not a good tool if it can’t filter tech and CX conversations from the TV ones. I canceled my trial subscription using their own app and still got a bill. After disputing the charge they told me they were not going to dismiss charges and are claiming I have a 1 year contract. I turned off the service almost a month before the trial ended. Be aware!!! This company cares nothing about their customers only looking to make a quick buck. Now I’m going to have to press legal charges for deceptive practices. Stay away from this company. You have been warned. They will extort and try and rob you!!!
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Not a fan
App needs work. AI needs to be more advanced. It doesn’t pick up simple cues.
Absolutely killed it in solar sales but had to figure out how to rig the app cause of Momentum Solar
Was a rep at Momentum Solar when they made all sales people use this app to follow their script. Consistently led the board in deals before and after the app. Just had to make sure the app only heard the parts where I used the script. Now a days there’s a hundred apps that do this and more and probably better but props to the owner of the app who was able to talk the head of sales at Momentum into spending hundreds of thousands into an enhanced voice memo meeting analyzer app. Now that’s a pitch I would love to see the recording and performance of.
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