Best The Customer Factor Apps

172+ iOS apps curated and reviewed

4.0 avg rating
20 free apps
Updated June 2026

Whether you're new to the customer factor or looking for an upgrade, our curated collection of 172+ iOS apps has something for everyone. Each app is reviewed and rated by real users, helping you make an informed decision.

Top Picks for The Customer Factor

Nextiva – The NEXT Platform#3

Nextiva – The NEXT Platform by Nextiva, Inc.

Worth Considering
💼 Business
2.8(57 ratings)
Free
Nextiva – The NEXT Platform screenshot 1
Nextiva – The NEXT Platform screenshot 2
Nextiva – The NEXT Platform screenshot 3
Nextiva – The NEXT Platform screenshot 4
Nextiva – The NEXT Platform screenshot 5

This app unifies customer communications, including calls, chats, and texts, into a single inbox. It facilitates team collaboration, provides performance insights, and uses AI to enhance workflows. Stay connected and manage customer interactions seamlessly from any device.

More The Customer Factor apps to explore

4
Rilla: The End of Ridealongs
Rilla: The End of Ridealongs
Rilla: The End of Ridealongs
An AI coach in your pocket
Free

This app uses speech analytics to analyze customer interactions, providing insights to improve service and increase sales. It automatically takes notes from conversations, allowing users to focus entirely on the customer.

Speech analytics for customer interactionsConversation improvement guidanceSales increase strategies
💼 Business
(771)
free
5
AskNicely
AskNicely
AskNicely
Real Time Customer Feedback
Free

This AI-powered platform helps businesses manage customer experience by collecting and responding to feedback in real-time. It identifies areas for improvement, suggests focus areas for teams, and helps set company-wide growth goals.

Real-time customer feedback collectionAI-powered customer experience managementCSAT and NPS performance tracking
💼 Business
(47)
free
6
Customer Service Revolution
Customer Service Revolution
Customer Service Revolution
Conference Guide
Free

This app provides attendees with all the essential information for the annual Customer Service Revolution conference. It's designed for leaders and entrepreneurs focused on excelling in customer service to gain a competitive edge.

Conference information accessNetworking opportunitiesEducational content
💼 Business
(35)
free
7
Endear Clienteling
Endear Clienteling
Endear Clienteling
Text & email on the go
Free

Enhance customer relationships by personalizing interactions via text and email. Receive instant notifications for customer messages and easily track team activity to boost sales and order frequency.

Personalize customer interactionsDirect text and email messagingReal-time push notifications
💼 Business
(33)
free
8
Community by C Space
Community by C Space
Community by C Space
C Space
Free

Connect with brands and contribute to customer-inspired growth. This app allows you to engage with major companies in a unique way, receiving notifications for new activities and completing them directly from your mobile device.

Connect with brandsCustomer-inspired growthEngage with major companies
🌟 Lifestyle
(1.9K)
free
9
Channel Works
Channel Works
Channel Works
All-In-One Business Messenger
Free

This business messenger facilitates real-time communication with customers via live chat and team collaboration. It helps increase sales by enabling prompt customer engagement, answering questions, and making recommendations directly on your website.

Live customer chatTeam messaging and collaborationReal-time CRM management
💼 Business
(11)
ad-supported
10
C2CRM
C2CRM
C2CRM
by Clear C2, Inc
Free

This mobile application extends the functionality of a desktop CRM to your phone and tablet. It allows users to create, view, and edit all customer records, access custom fields, and get real-time updates on open issues. Manage client communications and build your sales pipeline directly from your device.

Create, view, edit recordsAccess custom fieldsReal-time issue updates
💼 Business
(18)
free
11
Eyes On Global
Eyes On Global
Eyes On Global
Eyes On Global
Free

This app helps businesses protect their brand reputation and improve customer experience through location-level insights. It offers tools for mystery shopping, customer surveys, and market research, enabling operational excellence and financial growth.

Mystery shopping assignmentsCustomer experience surveysBrand reputation protection
💼 Business
(76)
free
12
Customer Lobby Mobile
Customer Lobby Mobile
Customer Lobby Mobile
by Customer Lobby, LLC
Free

This app helps businesses retain customers by identifying those with untapped revenue potential and automatically sending them communications to encourage repeat visits. Businesses using this tool report a significant increase in customer return rates.

Identify customers with untapped revenueAutomated customer communicationIncrease customer return rates
💼 Business
(2)
free
13
Groove Help Desk
Groove Help Desk
Groove Help Desk
Better Customer Service
Free

Manage customer support on the go with this mobile help desk. It offers real-time updates, conversation management, and team collaboration tools. Access full customer profiles and seamless syncing across devices for efficient service.

Real-time message updatesConversation managementTeam collaboration
💼 Business
(6)
free
14
Avius Surveys
Avius Surveys
Avius Surveys
by Avius Ltd
Free

Gather real-time feedback from customers and employees to enhance satisfaction and loyalty. Receive instant alerts for issues and make data-driven decisions with comprehensive reporting.

Real-time customer satisfaction measurementInstant issue alertsMultilingual survey support
💼 Business
(4)
free
15
Richpanel
Richpanel
Richpanel
by Richpanel Inc
Free

Manage customer conversations from multiple channels like Facebook, Instagram, email, and live chat in one place. Reply faster with templates, view customer and order data, and collaborate with your team to resolve issues efficiently.

Multichannel inboxMacros and templatesQuick ticket gestures
💼 Business
(3)
free
16
探客-AI拓客找客源
探客-AI拓客找客源
探客-AI拓客找客源
拓客获客找店铺找企业短视频客户打电话加微信短信群发拓客帮手
Free

This AI-powered tool streamlines sales lead generation and customer management. It uses intelligent search and data cleaning to identify high-quality leads, automates marketing efforts, and provides tools for team collaboration and performance analysis.

AI-powered lead generationCustomer data cleaningMulti-dimensional lead filtering
💼 Business
(0)
free with in-app purchases
17
Pigeon Customer
Pigeon Customer
Pigeon Customer
Reach any business directly
Free

Connect directly with businesses through a unified platform. Search for companies, find specific contacts, and initiate secure messaging, voice, or video calls. Manage your interactions with conversation history and easy follow-ups.

Direct business contactMessage, voice, and video chatContact management system
🌐 Social Networking
(2)
free
18
Customer Conversations
Customer Conversations
Customer Conversations
by Portland General Electric Company
Free

This app connects Portland General Electric customers for market research. Participants are invited to join discussions and share feedback to help improve customer experiences. It is not for managing your PGE account.

Market research participationOnline discussionsDiary studies
📊 Productivity
(2)
free
19
Ultimate CRM
Ultimate CRM
Ultimate CRM
by ULTIMATETEK SOLUTIONS PRIVATE LIMITED
Free

Manage customer interactions and track service requests. Log complaints, consulting needs, and maintenance contracts. Monitor ticket status, cancel processing tickets, and connect with experts. Provide service feedback for continuous improvement.

Add customer requestsTrack ticket statusCancel processing tickets
💼 Business
(18)
free
20
Persona Genius
Persona Genius
Persona Genius
by C4 Solutions LLC
Free
💼 Business
(0)

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