Useless app from a bad company
App does not sync most of its data to Apple Health. Company does not listen to user requests. Choose other rings instead this one.
Worst.App.Ever
Got the ring primarily to sync my sleep data to Apple Health. The app worked just synced the data for 2 days and doesn’t sync anymore. Even their “manually synchronize” button does nothing.
No subscription!
Tried the Oura and Ultrahuman…Ringconn gen3 overall more superior and considering there’s no subscription fees makes it even better!
Doesn’t last
I’ve had this ring for a year and it doesn’t hold a charge.
Decent but feels
The app overall is decent but the workout tracking really needs more options. There are only a few that you can choose from which don’t even come close to covering all types of workouts. If you choose not to track your workout and let the automatic workout tracking happen, then you are able to later choose a workout type from a huge list of workouts. The problem is that not all workouts are detected and sometimes they’re broken up into sections. If they just made it so you can select from the full list of workouts when tracking a workout this app would be so much better.
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Needs Help
It makes no sense that my daily rating drops if I sleep or exercise longer than my stated goals. More sleep and exercise is a good thing! Then my stress score goes up if I walk up the stairs & my heart rate increases because it calculates it as stress instead of climbing stairs. This app needs work & could be so much better.
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Connectivity Issues
It worked great for the first couple of months but then connectivity issues just keep happening. It’s not tracking as accurately anymore and have had issues with it for over a month now. I’ve only had it for a year.
Log in issues, battery issues and UI changes with updates
I was having battery issues and data issues (my information was not syncing with the app). I sent an email to RingConn for troubleshooting and also updated my app. RingConn responded with suggestions that require me to log into the app. Now the problem is since I’ve updated the app I can’t log in. There is no forgot password option and my account is linked with Google. I can see the link in my Google account however when I come back to the ring app to connect it now it is saying there is no account link. I’ve had this ring for 10 months and the battery barely lasts two days, the app is becoming useless. I’m regretting my purchase.
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Health sync
This version was supposed to allow activity downloads from Apple Health, it doesn’t. Very frustrating since the ring itself isn’t very good at tracking activities.
No way to get new password
Honestly so dumb. They don’t have a reset your password function which has made my ring unwearable. I don’t want to connect this app to Google or Apple, just want to be able to use the ring I bought !!! Buyer beware, not user friendly!!
Incorrect heart rate
Compared to Apple Watch, I noticed RingConn predicts lower heart rate during exercise. ~115 for Apple Watch but ~95 for RingConn 😳
Changes made the app not preform as good as before
When my ring detects changes I can’t click on it and too what the charges were! It will say 5 changes today but I have to scroll all way down to look at each individual one. When before I could click at the top and see all the changes at once!
Needs more menstrual options for clearer picture
I think I am perimenopausal and was having a lot of trouble with my sleep. I don’t like wearing my apple watch to bed, so this ring was a great alternative for me to get some sleep data. It has been helpful and my sleep has improved, but integrating a more thorough picture would help a lot. I still have my periods and take a birth control pill that allows me to have a period only once every three months. The setting for menstrual cycles only goes to 50 days, and I need more like 87. I feel like being able to accurately track my cycle would give a more comprehensive picture of my sleep patterns. Please consider making this improvement.
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Good overall
I’m running into difficulty with workout tracking. I’d like to be able to start and end the exercise manually, however when doing this I cannot select the correct exercise I’m doing as there’s only a few options available. I find that the automatic exercise detection is a little off (which all wearables are), and I’d like to be able to manually track as that way the time is exact and I don’t have to waste time writing down the times and editing later.
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Unhelpful support ; bugs with updates
I frequently have sleep monitoring issues. The app updated and there was a glitch where it signed me out, would not accept my password, and would not successfully allow me to reset my password. Just issues all around. I sent 3 separate emails to support staff with no answer or resolution
Used to be decent
Now ruined because of the login BS. Don’t give them your email
Broke
Update logged me out and I can’t log in. Tried making a new account but ring tied to old. Won’t like me use it with new account.
Ring battery
I bought the Ring about a year ago and I really loved it up until last month. The battery no longer holds a charge for even 24 hours. I have to put it on the charging station twice a day, which doesn’t make any sense
Good
I like the app a lot, although I do think there was valuable information previously provided with the other version.
Inconsistent
I initially loved the app having notifications and receiving reminders to charge my ring, along with accessibility for no monthly subscription. However more recently my notifications are coming in delayed or not at all, despite my settings are still set to receive notifications. This is a huge issue and the reason I got ringconn vs any other smart ring was because of the app. Highly disappointed.
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