The app needs improving
Purchased the ring in February to help monitor my sleep, activity, and reproduction cycle. Sadly, in the past few months I can’t say I’m impressed with the product or the company. The app is very slow to connect to my ring and often fails
To notify me when it needs to be charged. With the most recent update it has logged me out of the app and won’t let me log back in causing my ring to be completely unusable. I have tried deleting the app and reinstalling and still no results. While I’ve reached out to customer service for support to correct the issue I haven’t heard a word back. Highly disappointed since I’ve own this ring for less than a year and very glad I didn’t buy the upgraded version a few months back.
To notify me when it needs to be charged. With the most recent update it has logged me out of the app and won’t let me log back in causing my ring to be completely unusable. I have tried deleting the app and reinstalling and still no results. While I’ve reached out to customer service for support to correct the issue I haven’t heard a word back. Highly disappointed since I’ve own this ring for less than a year and very glad I didn’t buy the upgraded version a few months back.
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Too glitchy
I get way too many notifications that I’m stress and that my pulse is way too high. When I compare the readings with my Apple Watch it shows that everything is normal. Not sure why the ring sensors are misreading my pulse and whatever else it’s sensing incorrectly to imply that I’m stressed. The other glitch that I really dislike is when I set it to record an exercise, like an outdoor walk with my dogs, if I forget to end the exercise session it goes on and never prompts me by asking if I want to end the session. My watch does this, the algorithm needs to be corrected to sense that the session appears to be over. When the exercise session continues it will not record any sleep data, which is the number one reason I purchased the ring in the first place. I can wear a ring to sleep but do not like wearing a watch.
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Responsive app, please add more insight analysis
The app is good. Please add richer insight analysis/ interpretation so it’s easier to understand the wholistic health data reported in app. Something similar to Oura app. This will make the ring much easier to use. Right now I have to copy the numbers from here and go to a chatbot to understand the significance of it.
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WTF HAPPENED?!
After the last update the Ringconn app signed me out & made me create a new account!! This so ridiculous. All information lost!!!
Pretty doggone good
For being what most would consider a “knock-off” of Aura, this app is fantastic. Clean user interface with easy to understand graphics and metrics. At times, the functionality of the ring itself can take some getting used to, especially with sleep features and automatic workout detection. Those can be a little finicky, but truly, what I like about this product is that it does what it does well - and as advertised.
At times, you can tell some items are more fleshed out than others. For example, the plan functionality can seem a bit…confusing? You are able to set goals and a plan, but there isn’t a ton of guidance as to how best to set it up, or what exactly it does. With a somewhat narrow range of goals that are offered, it seems like more of a personal planner than a health plan.
The sleep apnea monitoring takes a little getting used to, only because it only records it in sets of three nights for the sake of your ring battery. After that, you have to manually hit “reassess.” That said, though, the data is accurate (according to my wife, anyhow) and useful. A truly great feature once you get the hang of it.
Overall, this app does a great job at what it does. Although it has a few “extra” features that I don’t think are totally necessary, it in no way detracts from the experience of the app. I would definitely recommend RingConn to anyone looking for an affordable alternative to the big brands.
At times, you can tell some items are more fleshed out than others. For example, the plan functionality can seem a bit…confusing? You are able to set goals and a plan, but there isn’t a ton of guidance as to how best to set it up, or what exactly it does. With a somewhat narrow range of goals that are offered, it seems like more of a personal planner than a health plan.
The sleep apnea monitoring takes a little getting used to, only because it only records it in sets of three nights for the sake of your ring battery. After that, you have to manually hit “reassess.” That said, though, the data is accurate (according to my wife, anyhow) and useful. A truly great feature once you get the hang of it.
Overall, this app does a great job at what it does. Although it has a few “extra” features that I don’t think are totally necessary, it in no way detracts from the experience of the app. I would definitely recommend RingConn to anyone looking for an affordable alternative to the big brands.
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THIS IS LENGTHY!! What happened to my ring??
Bought a Gen 2 Air in 10/2025 and absolutely loved everything about this ring. The battery life was outstanding! I wore this thing everyday and was satisfied with the tracking that it did. Adding onto a former review that was made by “Lauren Hidalgo” - I really do think this new update KILLED my ring! Battery life was amazing up until these past few months. I give this ring an overnight charge just in case I think it’s just user error with the battery life but no, I sincerely only see 2-3 days of life until the ring is dead! What happens when I think my ring is fully charged, I lose it, and I can no longer use the app’s tracking abilities because I didn’t realize my ring was dead before the ADVERTISED battery length!?!? I loved the simplicity of the user interface before the update was made. Now things are harder to find on the app. Things need to go back to the way they were. In no way should a ONE year old $199 smart ring lose it’s battery health this fast. I made a formal complaint to RingConn which I have yet to get a response.
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Sleep tracking not accurate.
Since the app was changed, the sleep tracking is not accurate. Don’t need a smiley face with start and stop times (that are wrong). We wear these things for the details.
Inaccurate Activity Detection
The activity detection is very inaccurate. The app frequently records activity during specific time periods when I wasn’t actually doing anything at all. It shows activities starting and ending at certain times even though no activity took place during those periods. This makes the tracking unreliable and defeats the purpose of using the app.
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Ringconn 3. Terrible disappointment after using oura
I had high hopes. Been using ringconn 3 for several months now.
Its sleep tracking is terrible. Many nights it’ll track me as in rem or light sleep when I’m wide awake reading. Last night as an example it had over 90 minutes of sleep recorded that wasn’t sleep time.
It won’t let you change sensitivity anywhere and it won’t let you edit sleep time between awake and asleep and awake again (it will let you change start and end times, but not middle times, like 3-5am is not editable if you went to sleep at 11pm and got out of bed at 7am).
Super disappointed.
On the plus side, the battery life is fantastic. Charger is easy to use. Ring is comfortable.
But I bought it 100% to track sleep and it fails at that. Might have to go back to Oura.
Its sleep tracking is terrible. Many nights it’ll track me as in rem or light sleep when I’m wide awake reading. Last night as an example it had over 90 minutes of sleep recorded that wasn’t sleep time.
It won’t let you change sensitivity anywhere and it won’t let you edit sleep time between awake and asleep and awake again (it will let you change start and end times, but not middle times, like 3-5am is not editable if you went to sleep at 11pm and got out of bed at 7am).
Super disappointed.
On the plus side, the battery life is fantastic. Charger is easy to use. Ring is comfortable.
But I bought it 100% to track sleep and it fails at that. Might have to go back to Oura.
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RingConn
I need to understand why my ring will no longer charge. I almost a year old? What is up with that!!!
体のことがわかっていいです！
1点、リングを変えてからストレス値が1日の平均ではなく、最後の30分分のストレス値が表示されるようになってしまったのが困っています。アプリを入れ直してもみましたが直りませんでした。
App is terrible now
The app used to be great and would notify me accordingly but I’m not sure what happened but it’s like the app has slowed down tremendously. When I open the app it says “no data” and loads for a long time to finally show my stats. It used to update me throughout the day on whatever and would tell me when the battery is low but now it just says nothing. I let the app run in the background but nothing happens… I’m thinking of switching.
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HATE THE UPDATE
I used to love this ring when I first bought it, since the new updates I absolutely hate it!! It never connects to the app needs to be charged more often and overall just sucks now.
Update Killed My Ring
I'm not one to review or complain but I feel the need to. I got my Gen 2 Air ring for my birthday in the beginning of March and I LOVED it! I was so interested by the data and I found myself itching to open the app and see everything that was going on. Around late July/early August, the app had a major facelift and while it looks good, my ring functions not nearly as well as it use to. For starters, the battery life has dropped significantly. I used to be able to go roughly a week between charges and now, I'm lucky if it lasts 3 days. Next thing is the notifications just don't show up. Before, I'd get notifications without having to go to the app (they'd just show up on my home screen). Now, I only see notifications if I open the app. These two complaints may not seem like much but the ring was literally PERFECT for me before this update and now, it's a hassle. I'm so glad I don't have a pay a monthly fee for data because I'd be demanding my money back. Please fix the app and restore my ring to its former glory!
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Pretty Clean UI
I saw the 3.8 rating and immediately thought the app was going to be dog****, but honestly having used it, it’s really darn clean and displaying everything in an easy to read manner. Definitely recommend the ring and the app is better than what people are saying.
Exercise tracking is almost nonexistent recently.
I used to love my ring and this app but I had to replace my ring recently due to battery life going down. Now with my new one exercise tracking will just stop mid exercise after I’ve started a specific exercise in the app. I don’t k ow if an update is needed or the quality is just gone down that much.
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No data
I’ve had the ring for 2 months now and the sleep data only works randomly 1-2 nights per week. Most of the time it just says “temporarily no data” under sleep details. I’ve tried all of the troubleshooting options provided with no fix. I’ve even contacted customer support and they provided a new ring after showing proof that it doesn’t work. The new ring didn’t solve the issue so i’m assuming it’s a problem with the app. Love the ring but if this doesn’t get fixed soon I will have to go with another company.
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Horrible activity monitoring
This app is horrible for activity identification and tracking. It’s constantly flagging things as activity that aren’t. Things like me walking around the house. 7 minute random time frames late at night that aren’t workout times for me (I’m pretty regular with when I work out). And, when I try and change something it’s gotten wrong (which it prompts me to do), I get an error message that says you can’t have duplicate entries.
I find the other insights moderately useful. Overall, I feel like the app / functionality is buggy and I’m not really finding much value in having the ring.
I find the other insights moderately useful. Overall, I feel like the app / functionality is buggy and I’m not really finding much value in having the ring.
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Latest update sucks
Loved my ring until the last update. My battery used to last 11 days, then dropped to 9 days, and recently dropped to 7 days. I’ve reset it, left it in the charger longer, and turned off high drain settings. Please fix!
Battery dying
I’ve had the ring for a year this month I think but my battery no longer holds a charge for more than a day. Otherwise it worked great when it worked.
