NO LONGER WORKS!
They took my money and then shut the app down. The website is no longer existent. The app no longer works. I requested a refund from them and they ignored it. $189 poof.
Does Ringr exist any more?
I took up a year’s subscription just a few months ago & now the app and website appear to have disappeared.
Very disappointing.
Very disappointing.
Nope
Didn’t work, no recording at all. After 1.5 hrs of “recording” and despite the message I got after I sent customer service emails that “they respond with 24-48 hours” or something similar (it’s been weeks since I sent it ) still ZERO response. Apparently they still charge for subscriptions though that department is still up and running.
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Some issues
There are minimal issues but a few bugs that needs to be worked out. Sometimes the start countdown doesn’t appear which leaves the host confused about if the call is actually being recorded.
Big improvements
Ringr used to be generally reliable with minor bumps, but over the past year they changed how they record and save audio in real time on the cloud, and since Feb 2021 I’ve had zero issues. Customer service always responds very quickly if I need something. Highly recommend.
Super happy...and sounds amazing!
If you’re looking for a quick, simple way to connect for a podcast or radio interview and have the audio sound GREAT, this is the way to go. Love RINGR!
No longer works
I used Ringr for a year or so and it was great. Of late, they’ve lost conversations. And the latest issue is I can’t connect with my guests. When I push record, they can’t hear me or I can’t hear them. Ringr support people are polite but not helpful.
Lost audio files
I am not one to share a lot of negative feedback, but this app consistently loses 30-60 min audio files. Multiple times I have spent the time recording with someone for a weekly show, only to have the files lost. I loved this app but in the past few months it has lost it’s way, and is not worth the $18 it charges based on the fact that the app does not actually do what it is supposed to anymore.
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RINGR Rocks!
Yes, they’ve had a few problems recently, but I’ve recorded a lot of conversations with RINGR and only recently did I encounter any problems, which the update should address.
One of the best features is the ability to download individual tracks in different formats and resolutions. A great tool if you want good quality and editable tracks.
Thanks.
One of the best features is the ability to download individual tracks in different formats and resolutions. A great tool if you want good quality and editable tracks.
Thanks.
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Frustrating and unreliable
This app has way to many problems. It only works with certain browsers, consistently has connection problems and sometimes loses recordings. There are more reliable, simpler and cheaper products out there. Avoid
Very Unreliable
Endless issues connecting with the other party. The five or so times I have tried this, four of the calls I had to rescedule at the time because either the other party could not connect or I could not hear them. Yesterday could not connect at all, even though on her end it said ‘waiting for host’. It has also been impossible to schedule the right time for a call because it will not use a simple interface but instead a analogue clock design that has impossible to move hands. I am so angry and will be asking for a refund. AVOID RINGR.
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Great when it works
When it works Ringr is great! Easy, good quality, etc. However, I’ve had at least 3-4 separate instances where it stopped in the middle of my recording, sound when silent, or neither party could connect.
Simply Doesn’t Work
The promises of studio quality recordings are false. It’s glitchy software and it simply doesn’t do what it’s advertised as being capable of doing. Don’t subscribe to this service.
Beware of Support and trying to upgrade!
Tired to upgrade to premium, paid the fee to upgrade for the whole year and the app won’t change the settings from basic still, even after I paid. I tried the RINGR support team and all Keith said was to ask Apple.....what the heck is Apple going to do for me??? Super frustrated right now.
poor customer service
really difficult to get this to work...tried 6 podcasts...1 was ok
customer service is nonexistent
customer service is nonexistent
Not working and no customer support
I’ve just paid for a premium plan hoping to have the best quality recording. I recorded my first podcast with a very important guest based in London and I’m still waiting for my file 4 hours later!! The only answer I get 2 hours later is that the interviewee should re-open the app. She did and still no recording. It’s a shame there aren’t any clear instructions given to the host as far as what each party is supposed to do for the recording to work. It’s also a shame to have no customer support whatsoever on this. A waste of my time, money, and a very bad image for my business. Don’t choose this app.
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Avoid at all costs
I’ll keep it short: set up an interview, recorded remotely for over an hour, and the upload process was a disastrous failure that destroyed everything.
Both parties audio was lost completely, nowhere to be accessed in the cloud or on either device. Support was inaccessible and useless.
If you’re a podcaster or someone depending on recording software like this, don’t make my mistake — this software cannot be trusted.
Both parties audio was lost completely, nowhere to be accessed in the cloud or on either device. Support was inaccessible and useless.
If you’re a podcaster or someone depending on recording software like this, don’t make my mistake — this software cannot be trusted.
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Not reliable
Wouldn’t let me log in when I’m the host, had to switch to Zoom. Pretty embarrassing!
Terrible
Recorded 3 episodes, got kicked out and now can’t access them. Someone help, it won’t let me log in.
This could be great
I was so excited to have found ringr. It was perfect for recording our podcast with my cohost living far from me. Unfortunately this app is unreliable and extremely frustrating. There is literally nothing I can do to make it work properly. It crashes and restarts I its own. There have been issues with the audio not uploading. I sent the emails and never heard back from them. I was really about this program but it’s definitely not worth my money. I’m canceling my subscription until the program is more reliable and consistent and they improve their customer support.
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