Wrong balance
Your available balance vs your balance is never accurate and misleads the customers
The best!
I’ve been banking with this bank probably over 20 years. Everyone is professional and courteous. The staff always greets me with a smile and takes care of me every time! Thank you!
A Braussard
I am very satisfied with your bank. Personal very polite and helpful. Thank Yoi
Confusing
This new system is to easy to log in and very hard to understand - the old system was safer with ‘login’ and ‘password’. And much easier to understand. Don’t like new system at all. Don’t like all transactions on one screen, very confusing and hard to track. 🤔
Loyal Member since 1980 they now have screwed up policies
I arrived at 5p on Blanco Rd and they closed so I went thru drive thru. They would not accept a deposit over 2500. Because of their policy. I’m changing to Randolph Brooks Federal Credit Union tomorrow.
Yasmin / A very Happy Customer
Rivercity FCU is the best Bank I have ever had! They help in any which way they can! They have an amzuing banking service! Every banker that I have talked tonis amazing! I definitely give the a 5 star review! Thanks guys for being so amazing!!!
Mobile app services.
Enjoy convenience of all services thru my mobile app. Thank You RCFCU.
Unfair
When River City Federal credit union makes a mistake. They won’t admit it and they blame you.
Easy to use app
Easier access if you have multiple accounts. Easy to use and easy to find the information you need.
Payments
Keep getting errors to make payments on my LOC and Credit card
App not easy
I’m having a hard time understanding all my transactions pending. Not as easy as previous app.
Good job
The new layout is fantastic and very modern. I love the opening, with the river walk. Please don’t ruin this app!!
