River Island User Reviews

Customer Experience

Positive experience71.0% of reviews
Neutral9.2% of reviews
Negative experience19.7% of reviews

~ Based on 390 written reviews from the US App Store.

What users say

Is River Island Safe?

River Island appears safe based on user ratings. AppsHunter Safety Score for River Island is 96/100.

This assessment is based on 1,566 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.7% of ratings point to a safe experience
2.0% of ratings suggest some concerns
2.3% of ratings point to a risky experience

~ Based on 1,566 App Store ratings for River Island.

Is River Island Legit?

River Island appears to be a legitimate app. AppsHunter Legitimacy Score for River Island is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love it

I always get wonderful service in River Island’s fort Kinnaird store. If I order online I always get it delivered to store. I can then see all the new styles and discounts. I also like that I can try on my purchase and if it’s unsuitable I can refund it there and then.
The staff are friendly and always look happy to help.
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Delivery

Next day delivery big bonus paid yearly subscription

Been buying from River Island since it first opened

This store has seen me through my early 20,s till now I am 65 and love River Island as much now as I did then ❤️

Stylish Navy Embroidered Shirt and Shorts Set

Review: ⭐️⭐️⭐️⭐️⭐️ Very impressed with the quality of this set. The fabric is soft, comfortable, and feels premium. The embroidered design gives it a unique and stylish look. True to size and perfect for outings or special occasions. My son looks adorable in it!

Delivery charge

It was showing free delivery if you order more than 65 pounds but I have ordered more than 100 pounds but still have to pay delivery charge. It was disappointing..

Easy to access

Offering different options of payment which are very flexible

Good offers

Great offers but still nice stuff coming in

Easy

Thank you

Lisa

Friendly amazing staff

It’s ok

Why are the pictures soooo tiny?? I can’t actually see what I’ve saved

Clothing

Amazing services

sighh

I love RI and their bags but I got a white COTTON dress online but when it arrived the tag said polyester, a £36 white cotton dress that had no warning of being polyester online. Who pays £36 for a basic white t-shirt dress. Cant even return it because I took the tag off to try it on

The dress is called “ White Cotton Embroidered Mini T-Shirt Dress “ , the product details say 100% cotton, nothing about polyester
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Quality

Love river island just need more in the petite range

Brown short sleeve drape wrap mini dress

Perfect fit size 8-10. Quality is amazing looks so natural and beautiful.

On line order

Great easy to use

My favourite

Some of the best choices on the high street. Great quality. Online shopping is easy as are returns.

Love it.

Quality clothesline. Quick delivery no issue with returns and refunds. So far so good.

Summer loving

Loving river island this summer not a shop I usually buy from but bought most of my holiday clothes this year from river island 100% to the people who chose there summer collections and collaborations

Mr Emma

I simply love your stuffs. Quality stuffs and Nice designs

Easy order, most fitted size

Receive order whatever you wish.