1. Home
  2. 🛍️ Shopping
  3. John Lewis & Partners
John Lewis & Partners

John Lewis & Partners

Fashion, Home, Gifts & More

2K ratings
768 reviews
🌟 Lifestyle
🛍️ Shopping
Free

Details

  • Released
  • Updated
  • December 9, 2011
  • August 3, 2026

Features

Developer

John Lewis Partnership
✨Promote your app ✨
John Lewis & Partners screenshot #1 for iPhone
John Lewis & Partners screenshot #2 for iPhone
John Lewis & Partners screenshot #3 for iPhone
John Lewis & Partners screenshot #4 for iPhone
John Lewis & Partners screenshot #5 for iPhone
John Lewis & Partners screenshot #6 for iPhone
John Lewis & Partners screenshot #7 for iPhone
John Lewis & Partners screenshot #8 for iPhone
John Lewis & Partners screenshot #9 for iPhone
John Lewis & Partners screenshot #10 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐768
Reviews↘︎
📝11+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
🎪3 happening
Events↘︎
❓5 answered
FAQ↘︎
📦~ in 1 week
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Shop fashion, home goods, beauty products, and gifts with this app. Features include augmented reality try-ons, wish lists, and in-store barcode scanning. Access exclusive rewards and manage your membership.

✓Augmented Reality try-on for beauty and home items
✓Create and share wish lists
✓Scan product barcodes for details and reviews
✓Check in-store stock and reserve items
✓Click and collect options
✓Manage My John Lewis membership benefits
Show original description

What users say

Summarized from real user reviews of John Lewis & Partners. Based on 2K reviews and a 4.9/5 average, it highlights the 8 positives and 7 negatives reviewers mention most about this Shopping app.

Positive things

  • 🚀Easy to order
  • 🚀Convenient click and collect
  • 🚀Smooth checkout process
  • 👍Great quality products
  • 👍Excellent customer service
  • 👍Wide range of products
  • 👍Reliable delivery
  • 👍Good value for money

Negative things

  • 🐛App crashes frequently
  • 🐛Buggy search and filtering
  • 🐛Inconsistent stock information
  • 🔒Security issues with payment
  • 💡Need more delivery options
  • 💡Confusing returns process
  • 💡Lack of in-app customer support
See all reviews
+1

What's New in John Lewis & Partners

2026.07.29

August 3, 2026

We're working hard behind the scenes to make your shopping experience with us better than ever. Watch this space for new features coming soon!

Events

Read more about Treats of Summer
HappeningSpecial Event

Treats of Summer

Get an exclusive offer every day in our app

Aug 3, 2026 — Aug 9, 2026

Read More

Read more about Members Weeks
Event EndedSpecial Event

Members Weeks

10 days of golden tickets, rewards and experiences

May 22, 2026 — May 31, 2026

Read More

Read more about All set for Easter
Event EndedSpecial Event

All set for Easter

All you need to prep, host and gift

Mar 23, 2026 — Apr 3, 2026

Read More

See All

User reviews

Most RecentHighest RatedLowest Rated

Simple to order a nice shirt

I saw a branded shirt on the brand’s own website which was out of order. I checked the John Lewis website who had the same shirt on same. It was an easy process to order - happy days.
Mr Thompson 2uMr Thompson 2u

Better than others

As we have been one an app world one had to put up with the pitfalls and benifit of them. This app is one of the better ones. Provides options to view without having to click on items. Returns you to the place you were instead of the beginning. Only downfall is that if you have been searching or viewing items for a length of time it kicks you out! Do they know there are insomniacs out there !
Show more
suhi_licoussuhi_licous

Chandelier

Brilliant !! So quick and easy.
Mothership!,Mothership!,

Love JL

What isn’t to love about John Lewis?
No other retailer comes close. Ultimately the best way to shop, either in-store or online.
wiggybennettwiggybennett

Fab darling

We don’t call JL the mother ship for no reason.
Northern Lass thru and thruNorthern Lass thru and thru
See 763 more reviews

User experience

🐞

Reported Bugs

4 issues

Inability to update app on older devices

Bug

Disappearing items from shopping carts

Bug

Incorrect pricing and promotional information

Bug

Unreliable push notifications

Bug
✨

Requested Features

6 requests

Saved shopping carts and browsing history

Feature

Ability to see real-time store stock levels

Feature

More flexible delivery and collection options

Feature

Enhanced product information and reviews

Feature

Improved search and filtering capabilities

Feature

Integrated customer support chat

Feature

FAQ

What can I buy on the app?

You can shop for a vast selection of products including fashion for women and men, homeware, furniture, lighting, electricals, beauty products, and gifts. The app features over 300,000 items across these categories.

What are the key shopping features?

The app offers an Augmented Reality (AR) feature to virtually try on lipstick or see furniture in your home. You can also create wish lists, share products, scan barcodes in-store for more information, and check stock availability.

Is there a cost to use the app?

The app is free to download and use. While the app itself is free, purchases made through the app are for products and services offered by John Lewis & Partners.

What are the benefits of being a My John Lewis member?

Becoming a My John Lewis member through the app grants access to exclusive product launches, rewards, and competitions. You can also save in-store receipts to your account and access personalized app-exclusive rewards and benefits.

Can I use the app to manage my orders and returns?

Yes, you can add products to your basket and order them directly through the app. The app also allows you to track your orders and retain both online and in-store receipts, which simplifies the returns process.