John Lewis & Partners User Reviews

Customer Experience

Positive experience66.4% of reviews
Neutral8.1% of reviews
Negative experience25.5% of reviews

~ Based on 795 written reviews from the US App Store.

What users say

Is John Lewis & Partners Safe?

John Lewis & Partners appears safe based on user ratings. AppsHunter Safety Score for John Lewis & Partners is 98/100.

This assessment is based on 1,976 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.3% of ratings point to a safe experience
0.6% of ratings suggest some concerns
1.2% of ratings point to a risky experience

~ Based on 1,976 App Store ratings for John Lewis & Partners.

Is John Lewis & Partners Legit?

John Lewis & Partners appears to be a legitimate app. AppsHunter Legitimacy Score for John Lewis & Partners is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love scrolling John Lewis website

Love scrolling John Lewis website - it’s so easy to view and compare items.

Beauty counter service Liverpool store

Such great service from the ladies on the Dior and CT beauty counters in the Liverpool store. Knew their products but

So time consuming

Am a member for many years with account, unable to sign in. Had to use guest checkout, so unable to use promo code
(Not member) unable to get large purchase on monthly terms.

Even when I put my membership details in nothing was updated.
Found it very frustrating and so time consuming, that I wondered why I was purchasing from John Lewis!
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Where’s the click n collect option

There’s no CNC to select during app purchases so annoying

Good to shop on line

Easy to navigate on-line store.

Excellent

The website is so easy to navigate and you have the added bonus of two year warranties instead of the usual one year.

Always the best

John Lewis is the best

Quick order

It's always a pleasure to shop at John Lewis

Dreadful

Spent ages choosing some lovely ANUA products for my mum, went through PayPal and verification with Lloyds but was denied the purchase! I’m going to have to do the whole process again through Boots, wish me luck!

Tip top

Simply the best

Always great

Have bought a variety of of items from John Lewis and have always been happy with quality and service .
Always honour guarantee …..unlike many !

Easy website

Great products.

Thankyou John Lewis

My trusted favourite shop Ever ! Always the best quality merchandise ❤️

Kicker shoes

So happy they where in stock

Great

Love John Lewis.
Excellent fans My wife has loads of them.

Andrea

Such an easy app to shop on, thank you JL! Looking forward to receiving my Le Creuset Tri-Ply 14” saucepan in 2 days…Excellent!!

Useless now app needs higher version of Apple than supported on iPad.

It’s very frustrating as I can’t update the app. clicking on an older version just says it needs to be updated. Which means I have to use the web every time and not the app. Come on John Lewis surely you can make this work on older iPads that won’t support later versions of Apple software

Search button

My only criticism of searching on this site is that even if you put in the name of the item you want e.g Coby cutlery, it brings up EVERY cutlery set

Website

So easy to use and love next day delivery

Always reliable.

Everything that I have bought from John Lewis, over many, many years, has been exactly as I had hoped for.
Its quality is always exceptional and, although now that I am no longer able to shop in person, I can trust the online facility to provide me with the same service and quality.