John Lewis & Partners User Reviews

What users say

Top reviews

Stop the rainbow

Please stop forcing pride flags on people. It’s just rude.

Anna Pooley

Do like john lewis & partners shopping

Poor Search Engine and Variable Specifications

The search engine, brings back non relevant results,s for example, I specified a king size fitted bed sheet and got a result for a single.

Out of stock items included in search, not very helpful.

Finally, check the spec. for the depth of bed sheets, according to the spec. Deep should have been ideal for the bed but one product labelled as deep had a depth of 40cm and another of 30cm.
Show more

Laptop Purchase

Grateful for the warranty and good prices. Will keep shopping at John Lewis due to customer service and product selection.

My recent purchases .

My recent purchase of the Sony to and the gas hob were both as good as I expected .The service I received from the engineers was first class.

Online purchase

Straight forward process, very easy and quick

Kanga

Always easy process

Express checkout - can’t order more than one!

Really annoyed as having to pay multiple delivery charges even although stores have multiple products in stock

Best price

Best prices on line and a company you can trust. No brainer as far as I’m concerned.

Neck Fan

The neck fan is ideal in this hot weather. Easy & comfortable to use. Liked it so much that I’m sending it to other members of the family

Shopped on the app

Good experience. Looking forward to receiving my product

Gift card problem

The app wouldn’t accept the number on a gift card when I tried to use it to make an online payment.

Can’t use with iOS version lower than 18.6

Who wrote this app?? Can John Lewis please apply some more rigorous quality control here for the contractor that wrote this app??

I shipped iOS apps before. There is no way you need to lock out users on older iOS versions to achieve what this app is doing, unless the dev was being lazy and built the app using the latest code packages which has iOS version restrictions that require newer iOS versions.

Can we please make it usable on older iOS versions as well?? So that you don’t put an iOS version requirement out there unnecessarily.
Show more

A trustworthy shop for high-quality products

The shop offers a wide range of high-quality products and provides excellent, attentive customer service

Skreechy

I like the app, but can’t use it as it says I need to update, but no update is available?? When will the update be available on the App Store?

Society

Love to shop using the JL app. So simple and next day delivery to my local Waitrose.

Always helpful

Thank goodness for John Lewis. A store that has staff that know their products and are able to advise.
A website that is easy to navigate.
Great offers
And the best cafes.
I love this store
In reality and online!

Wash bag

£70.00p

Crashing app

App crashes too often

App is easy to use

Good service