Free

Details

Released
May 18, 2011
Updated
October 19, 2026

Features

Harrods screenshot #1 for iPhone
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Harrods screenshot #6 for iPhone
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About

Access a curated selection of luxury and designer brands for fashion, beauty, home, and lifestyle. Enjoy personalized recommendations, exclusive offers, and loyalty program benefits. Plan in-store visits with event news and interactive store maps.

✓Shop luxury and designer brands
✓Personalized recommendations
✓Harrods Rewards program
✓Earn and redeem loyalty points
✓Exclusive member offers
✓In-store event news
✓Interactive store navigation
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What users say about Harrods

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What's New in Harrods

9.8.13

October 19, 2026

In our Commitment to Luxury Experience, This update contains bug fixes and performance improvements

Events

Read more about Ready, Set, Summer

Ready, Set, Summer

Discover the Harrods Holiday Boutique.

May 2, 2024 — May 9, 2024

User reviews

So bad

The app doesn’t sent the sign in code, crashes all the time. Just poor.

Unable to add favourites on the App

Unfortunately, unable to add favourites on the app which really defeats the use of the app if you want to create wish lists. Really needs upgraded to compete with similar stores Apps

Verbesserungen

Die App ist super einfach zu verstehen, jedoch ist das Einkaufen von limitierten Sachen nicht so gut umgesetzt. Ich wollte mir den Fragrance Advent Calendar kaufen, hatte ihn auch im Warenkorb und war schon auf Paypal zum bezahlen, jedoch wurde mir dann gesagt, ich soll die Seite aktualisieren und dann stand da, dass er ausverkauft sei. Außerdem kann man auch nicht mehr sehen, was im Kalender drinne ist, da man den Kalendar nicht mal mehr anklicken kann, sondern nur die anderen Kalendar, die noch verfügbar sind. Außerdem sieht man den Kalendar auch nicht, wenn man nach ihm in der Suchleiste sucht. Daher bitte liebes Harrods-Team, wenn man etwas im Warenkorb hat, macht es doch bitte so, dass dieser Artikel für die Person reserviert ist, für eine bestimmte Zeit. Ich freue mich seit der Ankündigung auf diesen Adventskalendar, war gerade dabei ihn zu bestellen, hab mich riesig gefreut, bis mir dann die Laune für den Rest des Tages genommen wurden ist, weil mir erst beim Checkout gesagt wurden ist, dass er ausverkauft sei und nach London komm ich dieses Jahr leider nicht mehr.
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Not great performance

Certainly not the best app, and not the quality I’d expect for a brand of this calibre. Screen won’t load on many pages, doesn’t show my orders, filtering difficult on browsing - I’ve just tried again for the umpteenth time only to find it still doesn’t work. More frustration than anything.
Edit: screen loads now after an update, as it does showing my orders, but filtering is certainly not good.
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Awful app

Doesn’t even sign you in! Dreadful

Developer apps

User experience

🐞

Reported Bugs

13 issues

App crashes when accessing shopping bag

Bug

Login screen loops back after verification

Bug

Home page fails to load

Bug

Filtering and sorting not working

Bug

Navigation menu skips back and forth

Bug

Cannot navigate back from product pages

Bug

Verification email not received

Bug

App stuck in maintenance mode

Bug

Photos disappearing from product pages

Bug

Order status updates not functioning

Bug

Inconsistent transaction history display

Bug

Game feature crashes the app

Bug

App shows update prompt despite being latest version

Bug
✨

Requested Features

9 requests

Ability to use rewards balance for online purchases

Feature

Restaurant booking integration

Feature

Search by product reference number

Feature

Persistent login sessions

Feature

Better back navigation between product pages

Feature

Automatic currency detection based on location

Feature

Persistent user preferences storage

Feature

Email verification code with longer time window

Feature

Add to Apple Wallet functionality for rewards card

Feature

FAQ

What can I do with the Harrods app?

The app allows you to shop a wide range of luxury and designer brands across fashion, beauty, food, home, and lifestyle. You can receive personalized recommendations, access exclusive offers, and manage your Harrods Rewards loyalty program. It also provides information on in-store events and an interactive store guide for planning visits.

How does the Harrods Rewards program work?

The Harrods Rewards program allows you to earn and redeem points as you shop. Members gain access to exclusive benefits, including special offers like 10% weekends, and additional perks that increase as you move up through the loyalty tiers.

Is the Harrods app free to download and use?

Yes, the Harrods app is free to download. While the app itself is free, it facilitates shopping for luxury goods, and some features may be tied to the loyalty program or in-store services which could have associated costs.

Can I use the app to plan a visit to the Harrods store?

Absolutely. The app provides news on new brand launches and in-store pop-ups, allows you to book restaurants and services, and features an interactive store guide with floor maps to help you navigate the store easily.