Riverside Reviews: Is It Legit?

Customer Experience

Positive experience36.2% of reviews
Neutral7.2% of reviews
Negative experience56.6% of reviews

~ Based on 472 written reviews from the US App Store.

What users say about Riverside

Is Riverside Safe?

Riverside: Record, Edit, Share appears safe based on user ratings. AppsHunter Safety Score for Riverside is 94/100.

This assessment is based on 20,124 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.9% of ratings point to a safe experience
2.0% of ratings suggest some concerns
4.1% of ratings point to a risky experience

~ Based on 20,124 App Store ratings for Riverside.

Is Riverside Legit?

Riverside: Record, Edit, Share appears to be a legitimate app. AppsHunter Legitimacy Score for Riverside is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easily Sidetracked

All around awesome

Mr Kings

A great app

Been watching for 2 years

I've been watching Riverside now for two years, and I've absolutely fallen in love with it. I recommend it to anybody who's looking to:
- record
- do lives
- be on social media platforms all at the same time
- be able to stream right into your own SaaS product
- edit it
- put in lower thirds
- do a whole bunch of nifty, difty things


Great job, Riverside. Keep up the great work!
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Very poor

Keeps freezing and the text doesn’t sync with video. The help button does nothing. Have to reboot every time want to do a retake

Can’t reliably record without internet

Incredibly annoying that you can’t reliably record without an internet connection. Lost some very important work. The description in the App Store is very misleading by implying you can record without an internet connection - “Riverside captures every track locally, so your quality stays sharp even when your connection doesn’t.” But here’s what someone in Support wrote to me: “To clarify: the mobile app does need an active internet connection throughout a recording. It isn't able to cache footage locally and resume the upload later if the connection drops for an extended period…” The app description should clearly be changed. What’s the point if you can’t trust that the app will work if you lose connection? Cancelled.
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So disappointing!!!!

I worked super hard on a 40 minute recording and then when he played again, I thought it was the test short video and accidentally deleted it. There is no way to retrieve deleted videos the app kept crashing as well and telling me there is no Internet connection although there was! So I deleted the app in order to reinstall it it not only deleted my recent recording, it also deleted my entire studio and chat with the support person! This is absolutely horrible! I cannot use this service anymore 😭
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Kept failing

I was a guest on a podcast, and tried the app on my iPad because I didn’t have Chrome on my Mac. It kept failing to connect. When I finally got through, everything froze up. Twice.

I downloaded Chrome and the web page worked fine, so I don’t think it was a network issue (both devices were on the same desk).

It was briefly fine but not reliable at all.
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Laptop joining difficult

Easy on my phone but impossible from my laptop. Kept asking for subscription!

Broken

I’m paying for an app that won’t let a guest join…. I want a refund

App version broken

The last update broke the mobile app. I can no longer edit and all I can do is save videos to my phone. No point in that.

Great app

Very useful

The new update has ruined how the app works.

This app used to work really well for making and exporting clips and the latest update has made it completely unusable.

I Get It

I get that everything costs money, but for someone starting out in podcasting trying to grow, why would you limit the free version to only 2hrs of recording just to force a person to have to get a subscription. That’s not cool guys

Waste of time

Total waste of time. Too complex to figure out and the subscription isn’t what it appears to be.
Once you are in the studio a simple request for audio and you are taken to an alternative expensive choice of payments for audio as well as trying to figure out how it all works.
There’s bound to be something else out there that’s easier to navigate and doesn’t cost a fortune.
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Horrible app

I tried it but it just can’t edit a 2 minute video into a 40 or 60 second reel the worse part is the quality. Looks 720P.

Doesn’t upload videos

I tried many times to upload a video and it doesn’t work. I don’t know if it’s because i don’t have the subscription but if that’s the case this is a waste of an app

Great when it works

When this app works it is a great tool. I like the functions and the AI editing etc. HOWEVER when it fails it is a NIGHTMARE. I have lost so much work. So much time. Wasted hours. The app regularly fails to upload my recordings. This NEEDS IMPROVEMENT. There should be a total back up. I have lost hours worth of podcasts with other people and you never get the same feel on a second run. And that’s if you can get them to redo!!! From this aspect I am never fully confident in the app working. I have had to use teams multiple times when people cannot get into the studio also and then the quality is never the same. For a premium paid subscription this is not on. It damages the reputation of professionalism also for the host. Riverside you need to do better. It has so much potential
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Creative Director

Great video quality and intuitive interface!!

Customer service?

I’ve been trying to upgrade my account and I’m being directed to the in app support. There’s never actually been any “teammates” there to help and this is keeps going unresolved. Incredibly frustrating

New mobile editor sucks

Please restore the old version. New iOS app glitches and sucks. The ability to edit directly on the transcript was priceless. This new version sucks / they want to run everything through AI co-creator.