Riyad Bank Mobile User Reviews

Customer Experience

Positive experience50.6% of reviews
Neutral2.5% of reviews
Negative experience46.8% of reviews

~ Based on 79 written reviews from the US App Store.

What users say

Is Riyad Bank Mobile Safe?

Riyad Bank Mobile appears safe based on user ratings. AppsHunter Safety Score for Riyad Bank Mobile is 90/100.

This assessment is based on 10,696 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.7% of ratings point to a safe experience
4.2% of ratings suggest some concerns
8.1% of ratings point to a risky experience

~ Based on 10,718 App Store ratings for Riyad Bank Mobile.

Is Riyad Bank Mobile Legit?

Riyad Bank Mobile is no longer available in the App Store. AppsHunter Legitimacy Score for Riyad Bank Mobile is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

App crashes immediately

Itโ€™s has been three months since this app stopped working On iphone 7 running ios12.3 , It wonโ€™t let me process to the home page menu , a bank with billions of money in its profile canโ€™t hire developers who can make reliable app for them , absolutely shambolic bank ๐Ÿฆ , you really need to fix it cos ppl needs to pay their bills so they can live a normal life , I wanna pay my bills too .
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Response from developer

Dear customer, kindly provide us with your detailed experience for better assistance, and please contact us at 8001242225 or info@riyadbank.com and we will be happy to serve you.

Fake ratings. Terrible ux. Design ok

The banks cx is terrible. Theres sms, then phone calls, then face id then sms again, make up your mind! Just keep adding stupid things without checking the ux. Cant paste iqama numbers either, youre a bank, im using it to issue visas for my maids why cant i paste. Terrible over all experience

Response from developer

Dear customer, kindly contact with us at 8001242225 or info@riyadbank.com and we will be happy to serve you.

Bad

This app fixes one problem but builds more. Why do I need to turn on my location to access my money? Whoever thought of this needs to be fired. We, the customers, do not need to tell you where we are at to use our money. Also, the face unlock still hasnโ€™t been fixed. We are in 2023, these are simple things to resolve.

I am sure the response will be a random bot who will say call โ€œcall this number.โ€
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Response from developer

Dear customer, kindly provide us more about your experience for better assistance, and please contact with us at 8001242225 or info@riyadbank.com and we will be happy to serve you.

Horrible services

This app just prove how horrible the services form this bank! Not even simple transactions can be done without being glitchy or annoying. No direct support from the employees, and even when I asked for that no one responded. Only bots that give u a loop of options till u lose your mind. My Mastercard was frozen for no obvious reason during my travel and I can imagine how that froze my life. Trying to call the support team from the app, website, and called them but no response. A mistake to have an account in this bank.

*Update (to developersโ€™ response): I already have sent tons of email to u, yet u didnโ€™t even bother to reply. Apparently Your service only to whom u find profitable.
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Response from developer

Dear customer, we regret to hear that, kindly provide us your experience for better assistance, and please contact with us at 920002470 or info@riyadbank.com and we will be happy to serve you.

Easy to use and familiar

Easy to use and familiar

Rating this application

I found this application is a very useful and a friendly tool to use.

Response from developer

Glad to hear that.

Good job

Thanks Ryadh Bank for all services in application

Face ID

After the 3rd update still have issue in Face ID

Thanks

Easy use!

Best bank

Riyadh bank is the best of all

I love it

Perfect and easy to use

excellent app

easy access, friendly usage and reliable

Mr ALDOSSARY Abdullah

Every things you need from banking you got it from the app

ุณุฆ

ุณุฆ ุฌุฏุง ู„ูŠ ุงู„ุญูŠู† ุงูƒุซุฑ ู…ู† ุดู‡ุฑูŠู† ุงุญุงูˆู„ ุงุบูŠุฑ ุงู„ุฑู‚ู… ุงู„ุณุฑูŠ ู…ูˆ ุฑุงุถูŠ ูŠุฒุจุท ู…ุนูŠ

All I need & Very User Friendly

The App is amazing and very easy to use.
Seems very safe Aden secure as well.
Compared with other banks i have used, this is the best till now.

Well done

Beneficiary

Some time adding a beneficiary is too hard

Very convenient

Very easy to use and saves a lot of time. International transfer is very easy and at a good price. I did a transfer to my HSBC UK account it cleared in 48hr. The virtual card is pretty cool, you can add it to Apple Pay and just make a new one if youโ€™re concerned about security.

Itโ€™s very good and easy to use

Thank you

It is a great and flexible application

I like using this application)))

Bank app

Itโ€™s a nice Nice application that will do everything on your own home instead of going to a bank catching Covid 19 or waiting in A long line.