Good After Rework
this app literally sucked awfully before the reworked their interface. it’s actually pretty cool and reliable now
Terrible Update
When they made the huge change to the app they messed up. The hours are always wrong and constantly need to log in after multiple updates. The biggest thing is— the grading is Always Wrong. We were on the highway on cruise control and it gave a grade of 2/10 for excessive braking and 2/10 for Speeding up multiple times per mile. Terrible Hate this App for my kids hours.
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Non responsive Support
We were forced to upgrade in the middle of our son logging is state required hours. After the upgrade all of his previously recorded time was gone. We’ve followed the limited instructions they gave to troubleshoot the problem with no solution. I’ve emailed/replied to their listed support email every week for the past EIGHT weeks now with no response, going so far as to offer that I would manually re-enter the previous time if they would just send an export. No response at all. My wife has had the same problem. If you call the provided help number you just get into an unanswered call queue for a DMV that is not even associated with our state.
Apple support should pull this app from the store until they can demonstrate proper support capabilities.
Apple support should pull this app from the store until they can demonstrate proper support capabilities.
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Decent
Good app overall but if your phone slightly evens falls over while your driving it stops the tracking for me, one more thing is that when you go through an area with bad cell reception it sometimes just doesn’t even track my whole ride.
Please fix!
The old app ran way better. I have to change my password every time I login and the app is extremely glitchy. It will just dump data and now it’s no longer linked to my child’s account.
