Over charged
1st time I’ve used this app in ages. Thought I’d use a local firm. Didn’t think I’d get ripped off. Price from Xgates to LDS train station was supposed to be £11. Ended up changing me £13.40. Route driver took was long winded as well. Deleting this app & not using this company again. Needless to say driver didn’t get tipped
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The driver was so polite
5 stars
slow asf
nobody came, switching back to uber 💯
Quality taxis services
A1 , fast reliable and decent priced , thanks
Apple Pay
I have used this taxi firm and app for a long time now. And out of the blue after an update Apple Pay has now stopped working and work let me book or prebook my taxi’s anymore.
Excellent Driver - great conversation 🙏
Perfect journey
Customer service ace.
Really happy with the service I received, quick n easy
Terrible service
Terrible taxi firm, never on time or don’t turn up! Missed several meals and events due to this company!!! Do not use!!!!
Do not trust estimated fare
Driver followed all Sat nav instructions, meter fare was considerably higher than booking estimate.
Something is not right.
Guaranteed Uber fare would have cost me less than metered fare.
Something is not right.
Guaranteed Uber fare would have cost me less than metered fare.
Good cars nice and clean
Very polite driver
Awful. Back to wheels
I decided to try this app because paying by card with wheels is slow and requires waiting on the phone for multiple minutes.
I booked taxis twice on this app from a very well known big tescos.
The prices are insane compared to other taxis. 6.30 compared to 4.00.
Both times I watched the taxi on the map move far away from my dot, call me while they’re nowhere near me on the map. And one of them scolded me and was rude saying it was my fault when i had booked the correct location and my map proved it! I tipped £1 for the trouble and moved on.
Going back to wheels.
I booked taxis twice on this app from a very well known big tescos.
The prices are insane compared to other taxis. 6.30 compared to 4.00.
Both times I watched the taxi on the map move far away from my dot, call me while they’re nowhere near me on the map. And one of them scolded me and was rude saying it was my fault when i had booked the correct location and my map proved it! I tipped £1 for the trouble and moved on.
Going back to wheels.
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Confusing
App suggested time for pick up which was not accurate. Gave price for fare which I accepted but then took 20% more from bank. Meter at end of journey was same as original quote. Digging further into the app suggests the extra money taken is only a holding amount and will be adjusted later. Not up to Uber standards….
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To long a waiting time
Waiting to long for the taxi
Disappointing
Every single time using this has been a bad experience. They’re either taking ages and customer service tells me they won’t be long, drivers are dumb or taxis don’t show up. Can’t see drivers numbers or track them either so I find the app completely pointless. Going back to Uber I think at least I can see what’s actually going on and avoid disappointment
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Shocking Service
I would bother using the app, never finds a taxi even if you book well in advance! Despite ringing and being told a taxi is coming still no show 20 minutes later!
Would avoid using ever again
Would avoid using ever again
Awful customer service
They are now the worst company to deal with.
Make a booking and it doesn’t turn up , ring them and they lie about when it’s due. Used to be reliable now awful , won’t use again.
Make a booking and it doesn’t turn up , ring them and they lie about when it’s due. Used to be reliable now awful , won’t use again.
No point in using
The time it gives is totally pointless!
Easy to use
Could track the taxi and came in time
Good!
Really good app and really easy to use. Thank you roadrunners X
Needs more organisation
App is a joke you get a driver and then they cancel on you and when you prebook for work they still don’t show up on time which then makes you late no matter how early you book
