Don’t bother
Terrible
Dreadful service
There’s a reason why I always go back to Uber for cabs.
Amber Cars are just incredibly unreliable. They’re cheaper, on the whole, and don’t apply the surcharge that Uber do when there’s high demand.
However, the service is just all over the place.
I’ve just booked a cab. The app told me that it would be 4 minutes.
Then the timer goes up to 6 minutes. Then 5…and stays at 5 minutes for at least 10 minutes.
Then the timer goes back up to 6 minutes…and stays there for 5 minutes.
The next time I look at the app, the driver has cancelled the job, and the app’s finding me another driver.
I mean, what the hell?? I’ve been waiting since 7:40, and the job was cancelled at 8:00.
Bloody useless. Don’t bother.
Amber Cars are just incredibly unreliable. They’re cheaper, on the whole, and don’t apply the surcharge that Uber do when there’s high demand.
However, the service is just all over the place.
I’ve just booked a cab. The app told me that it would be 4 minutes.
Then the timer goes up to 6 minutes. Then 5…and stays at 5 minutes for at least 10 minutes.
Then the timer goes back up to 6 minutes…and stays there for 5 minutes.
The next time I look at the app, the driver has cancelled the job, and the app’s finding me another driver.
I mean, what the hell?? I’ve been waiting since 7:40, and the job was cancelled at 8:00.
Bloody useless. Don’t bother.
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Booking on line
Every time I book on the app and pay the on it they hardly even turn up says it coming then another driver comes then disappears waited over half hour for them in the end I cancelled and took the bus it more reliable
User friendly app
Despite what you think about Amber Cars, this review is based on the app, NOT the service! So, as for the app, I genuinely like it! Very user friendly and the fixed price reassures me that I will not try to be charged anything else other than what I paid for in the app. I prefer to order my cab this way because of it so that (some) drivers cannot lie and try to get you to pay more than what was agreed on the phone when it comes to paying in cash.
As for service, 95% of the time I have not had an issue with amber. Have used them for many years now.
As for service, 95% of the time I have not had an issue with amber. Have used them for many years now.
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Not a reliable cab service 👎👎
I will never use Amber cars in Plumstead again, so unreliable. Twice I have ordered a cab from them & I’m waiting & waiting & I call the cab office to ask where they are. I am told the cab is not coming now because of traffic or they're no longer coming to the area I am in 🤬🤬 so why the hell don’t these cab drivers or the person in the cab office communicate with me & tell me this? Been waiting bloody 30 minutes. They are useless & never again.
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