Hugely disappointed
I’ve always had the Robers Bird app on my iPhone. However, the new annual subscription model is an absolute ripoff.
Unfortunately, not working. Sync and back-up is buggy and cannot be fixed.
The app, if it was working, would have been great. Unfortunately one looses important information when importing lists from the original app (e.g. no GPS data etc). The killer is the sync. Every time one syncs to the Roberts Server it duplicates all entries on the server. The App support, once removed the duplicates, when I contacted them, but no lasting solution was found. This means that the sync slows down up until it is no longer usable. Really a pity. We will go back to the old version and hope this one gets fixed. Kind regards, from Namibia
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Expensive subscription
Hugely disappointing that this app is released on an expensive subscription model. I’d happily pay a decent amount as a one-off payment but the subscription model is just an annoying cash grab.
Birding beginner
I have just come from Kgalagadi and was intrigued by the bird species. Your app was recommended. Just finished going through the app and am very excited with what it has to offer.
Newer app frustrations
The old Roberts 2 bird app was better. This new version shuts down if I switch between 2 bird choices when trying to id a bird. Frustrating
Not a great app
The old Roberts app was much better. This app doesn’t sync, lost my life list and get no feedback or support. Can’t log in and don’t receive the emails to reset password. Getting fire finch app in stead.
Very frustrating
I paid for the previous version. Once-off with no subscription. Got a new phone and hey, there’s a new version…
I couldn’t sign in, knew it’s subscription based and the developer doesn’t answer my e-mail. Absolutely awful. And this about an app which I really loved and enjoyed.
I couldn’t sign in, knew it’s subscription based and the developer doesn’t answer my e-mail. Absolutely awful. And this about an app which I really loved and enjoyed.
New Robert’s
I personally don’t mind the change to annual fee but the old Robert’s format was more appealing and easier to use for the average consumer in my opinion. The new format it is difficult to get used and not as easy to use. I used to flick through the old one when bored but now I find myself opening the app if I’m really struggling to identify a bird.safe to say I won’t be renewing my subscription unless changes are made to make the app more user friendly
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Not in app purchases actually completely paid app
Can’t do anything without paying
Have to buy it again
I bought the version before this one for over R500 (once off to own) Now that I’ve upgraded my iPhone, App Store no longer has my version and now I have to pay yearly for this one. Not fair play!
Terrible
Unfortunately this app is unusable in its present form, cannot get imported lists, missing bird calls and more- the old Roberts 2 App works much better with lists etc - should be withdrawn and fixed before being offered again
Give Back the Old App!
Horrible. Please give back the old app!
Beware losing your lists
I updated my app to v.2. However, it wasn’t an update but a complete replacement. None of my lists from v.1 transferred and there is no way to restore them. Disaster.
Last update made it worse
After the last update I can’t scroll between birds on my list, you have to go back and then it goes entirely back out of the list you are in and you have to go back into the correct list and scroll down to where you were
Best Bird App
The offline functionality is seamless. Friendly user interface
Decided I must subscribe again
Let’s be honest, it is a great app but for it to randomly ask me to subscribe again is a joke. I paid via apple, I have a valid subscription until April 2026 but to use it I must pay again? Do not touch this app with a barge pole unless you like pay over and over for the same thing, using their reactivate your purchase gets you the simple answer you do not have one! Apple however says I paid for it in full so what now?
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Glitches constantly
DO NOT PURCHASE.
Same as the other review. Every time I search for a bird the app closes. Basically you get one search. Navigating is a nightmare… not intuitive. Family uses the old version and it’s 10x better
Same as the other review. Every time I search for a bird the app closes. Basically you get one search. Navigating is a nightmare… not intuitive. Family uses the old version and it’s 10x better
Constantly glitching
More chaotic than the older format, not as seemless to navigate. Every time I search a bird and try and select it the app closes. This is a problem I’ve had for the last two months and no updates have helped.
A little bit disappointed
A little bit disappointed
Roberts Birds not transferable to new phone.
Correct me if I’m wrong, but I believe this app stole my money and time over years. I have the Roberts Birds Version 4.6 on my Samsung phone, and now that I have a IPhone, I can’t transfer the app to my IPhone. Seems I’m losing all my data accumulated over the years.
Lost purchase when they changed to subscription
I paid R800 for the old version. After this update I lost the old purchase and now you can only get a subscription. Where is my purchase? At least if I get a book I can keep it. I reached out to the company, no response. Buy the Sasol instead at least they care about their customers and at least you get to keep what you buy.
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