Only Crypto
We have plenty of options to trade crypto here. Useless app in Canada for now.
zero interest in crypto. lots of canadian places for that
want all the usa features like options etc.
Verification Loop with No Real Support
Extremely disappointing support experience. I waited around 30 minutes just to speak with someone, only to receive what felt like automated, copy-and-paste responses that never addressed my actual issue.
My problem was simple: I successfully completed identity verification, but the app kept sending me back to a screen asking for my SIN and wouldn’t let me proceed. I explained this multiple times, but support never investigated the issue or offered any troubleshooting beyond generic responses.
After repeating the same scripted messages, they simply ended the chat without resolving anything or giving me the opportunity to respond further.
Looking online, many other users appear to be experiencing the same verification problem, so this doesn’t seem like an isolated issue.
I was forced to use Robinhood because of the Bitbuy migration, and now I’m stuck paying additional crypto transfer fees to move my assets to another exchange because I can’t even access the service.
I expected much better customer support and a functional verification process, especially when dealing with people’s finances. Unfortunately, this experience has completely destroyed my confidence in the platform.
My problem was simple: I successfully completed identity verification, but the app kept sending me back to a screen asking for my SIN and wouldn’t let me proceed. I explained this multiple times, but support never investigated the issue or offered any troubleshooting beyond generic responses.
After repeating the same scripted messages, they simply ended the chat without resolving anything or giving me the opportunity to respond further.
Looking online, many other users appear to be experiencing the same verification problem, so this doesn’t seem like an isolated issue.
I was forced to use Robinhood because of the Bitbuy migration, and now I’m stuck paying additional crypto transfer fees to move my assets to another exchange because I can’t even access the service.
I expected much better customer support and a functional verification process, especially when dealing with people’s finances. Unfortunately, this experience has completely destroyed my confidence in the platform.
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Ridiculous
The support cannot do anything except to extend their gratitude for the patience.
it’s about time
i waited for 7 years
