Awful Service Reputation is Real
I don’t need service if the basic product works but unfortunately it doesn’t. First month with Robinhood Banking tried to mobile deposit my paycheck. They make you write “Robinhood” on the back and when I tried to deposit the check it got rejected. Tried again over 10 times talking to 5 different representatives for them to all tell me my case is in the queue for multiple days. It’s been over a week and I can’t get my money deposited. My old bank won’t accept the check with “Robinhood” written on the back. I asked Robinhood how I could escalate my request they told me they can’t. Thankfully I’m not living paycheck to paycheck but the experience makes you feel extremely insecure about this company being your bank and having your investments. I’m very tempted to transfer everything out. Wouldn’t want to be a shareholder either. Red flags everywhere. If AI starts hacking things this would be the last place you’d want to have any kind of account.
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NNoltBro
Response from developer
Hi there, thanks for bringing this to our attention. We're truly sorry for the frustration and delay you've experienced with your mobile check deposit and support escalations! We want to make sure your check issue is resolved as quickly as possible. Please email us directly at reviews@robinhood.com so our team can pull up your account and assist you right away.
One of the best!!!
This is one of my favorite apps and my new main way to bank. The gold card is my number one favorite credit card in my crowded wallet. Robinhood really has something special here.
TTheJman316
Love it
Fast delivery! Love Robinhood!🇺🇸❤️
EOExposer One
Overcharge my order the debit card money
Overcharged my debit card money
LLin868@$
Horrible customer support
Like all banking apps their customer support is horrible
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