Awful Service Reputation is Real
I don’t need service if the basic product works but unfortunately it doesn’t. First month with Robinhood Banking tried to mobile deposit my paycheck. They make you write “Robinhood” on the back and when I tried to deposit the check it got rejected. Tried again over 10 times talking to 5 different representatives for them to all tell me my case is in the queue for multiple days. It’s been over a week and I can’t get my money deposited. My old bank won’t accept the check with “Robinhood” written on the back. I asked Robinhood how I could escalate my request they told me they can’t. Thankfully I’m not living paycheck to paycheck but the experience makes you feel extremely insecure about this company being your bank and having your investments. I’m very tempted to transfer everything out. Wouldn’t want to be a shareholder either. Red flags everywhere. If AI starts hacking things this would be the last place you’d want to have any kind of account.
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Response from developer
Hi there, thanks for bringing this to our attention. We're truly sorry for the frustration and delay you've experienced with your mobile check deposit and support escalations! We want to make sure your check issue is resolved as quickly as possible. Please email us directly at reviews@robinhood.com so our team can pull up your account and assist you right away.
One of the best!!!
This is one of my favorite apps and my new main way to bank. The gold card is my number one favorite credit card in my crowded wallet. Robinhood really has something special here.
Love it
Fast delivery! Love Robinhood!🇺🇸❤️
Overcharge my order the debit card money
Overcharged my debit card money
Horrible customer support
Like all banking apps their customer support is horrible
Rip-off artists.
Set to pay in full yet they figure out ways to charge interest. Beware.
Robinhood, the best app for investing
I love this interface over ETRADE swab
It's my number one recommendation
It's my number one recommendation
Cool new feature!
This is a cool new feature and so far I gave it three stars cause I haven’t use it yet. I’m just now getting to know it however I wish I had add this app before I’ve made all those transfers back to my bank and paid all those fees. Good to have now thanks Robinhood good job.
Terrible experience
Terrible experience so far would not recommend, just get a regular credit card.
Basic operations Unavailable
Some basic operations like setting up a recurring payment. Or being able to delete a mistakenly added bank account for wire transfer are not available.
On iPad doesn’t support landscape orientation.
Window is seemingly forced in portrait orientation.
Great experience
Everything is very user friendly, the app feels very premium to use, I am very glad to have a Robinhood gold card and to bank with the app.
Spam push
Notifications are spammed, trying to get you to gamble your cash back away. There is also a bait and switch of 3% - if you try to set it up it will only give you 2%. The 3% only applies if you do it manually. The app is otherwise really nice but their business practices drag it down and the push notification spam makes it worse
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Excellence by Robinhood
Robinhood is a great company. Excellent features, tech, etc.
A company of the future!
A company of the future!
Settlements take forever
Deposits take 5 days to settle-too long
Glitch Related to Credit Approval - No Support
I applied for the gold card and received the denial message “number of credit facilities not delinquent is too low” despite the fact that I have a mortgage (for 5+ years) and two credit cards (10+ years) with excellent repayment history and all bureau scores above 800. I also have a DTI less than 34%. When I contacted support, with detailed facts about my credit risk profile, I received three generic responses, each from a different “person”. Not only was I incorrectly denied, but I was never contacted by an actual real person. I would never recommend storing your money with someone you can not call on the phone. You can find high paying interest rates at community banks or on a large broker like Schwab. Terrible experience.
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Thank you
Has been blessing me for abit now, nothing but appreciation
Best app in world
Very nice and simple for use
No need call to call support team ever
No need call to call support team ever
You’re the best RobinHood!
Thanks a lot for your hard work guys 🤙🏼🤙🏼
Robinhood Banking
Robinhood Banking is a great high-tech bank: its polished mobile app, competitive rates, and all-in-one money tools make everyday banking feel fast and modern. Very happy customer.
