Robinhood User Reviews

Customer Experience

Positive experience46.3% of reviews
Neutral5.9% of reviews
Negative experience47.8% of reviews

~ Based on 3,720 written reviews from the US App Store.

What users say

Is Robinhood Safe?

Robinhood: Trading & Investing appears safe based on user ratings. AppsHunter Safety Score for Robinhood is 86/100.

This assessment is based on 4,794,747 user ratings, with an App Store average of 4.3/5.

Safety Analysis

82.5% of ratings point to a safe experience
2.4% of ratings suggest some concerns
15.0% of ratings point to a risky experience

~ Based on 4,794,747 App Store ratings for Robinhood.

Is Robinhood Legit?

Robinhood: Trading & Investing appears to be a legitimate app. AppsHunter Legitimacy Score for Robinhood is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Please stop pushing gambling

The app works perfectly fine, but recently they’ve begun pushing more and more prediction marks on my homepage. I have never expressed interest in a prediction market and I do not want to gamble. I understand that the stock market is just gambling with a little more theory behind it, but prediction markets are just gambling and I would really appreciate it if you would stop pushing it on me.
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24 Hrs

Love the 24hrs/5 days a week trading

Unsettled fund days after trade

It takes forever to withdraw cash after confirmed trades. Robinhood as an app doesn’t follow well their own policy of T+1 so essentially you have no way to measure when you’ll be able to withdraw cash on a trade. Unreliable.

Awesome and professional

I like this app I can invest in stocks and I don’t have a take my free time I just invest and wait for returns

Good app, major skill issue.

It’s massively ridiculous that crypto is at the top of individual portfolio hiding stocks and etfs when there’s literally a button just for the crypto dashboard…

Unbelievably redundant and actively annoying.

Also re-haul the notification system. I don’t care that 700 stocks went up 1%, 5%, or 10%. I got 500 notifications last week…

I am also not sure, what part of “no stock price change notifications” means keep sending me stock price notifications?
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Do not use margin amount

Robinhood charges $4 a day for margin use, and you won’t even know it’s happening. We called customer service at least 20 times asking how margin was affecting our trades and how to pay it off. Every time, they just told us to add more money to the account. We did — repeatedly — but they kept applying it toward margin instead of clearing it, and we had no idea. Why didn’t they ever tell us we’d been charged $4 a day for the past three years?
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Account blocked with money

My account was blocked with money in it, two weeks already

Best platform

Love using this platform. Been using for 7 years. The best and safest in my opinion.

Trusting

A reliable and easy to manage trading company

Stop foregrounding crypto

It’s a good app but they’re doing everything to shove crypto and other non stock things down your throat and there’s no off switch. It’s actually driven me to look into other similar apps as an alternative.

Worst

Worst app I used, not user friendly at all

Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertises!

I lost my money few weeks ago in bitcoin investment. I lost over $73,000 they denied my withdrawal request and also left it pending. i reached out to them and they never responded back to my emails and calls. They eventually locked me out of my account, when i reach out to a recovery experts David at Cybertech076 @ gmail com to help me recover all my money back. They're the best when it comes to crypto recovery. Thankfully I have gotten my money back.
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Login

Need to update to update my email address I can’t login but it’s already updated need support

Cant get account linked

Plaid is a joke won’t connect my bank account spent an hour trying to “chat” to find a manual entry which the chat directed me to icons that dont exist. I’ll find another platform

Very bad.

I always saw there was something wrong about the company until I became a victim. I initiated a transfer from Robinhood to Webull using the Webull app. The next day, I saw an email from Robinhood with a link stating that it will charge me $100 just for one simple, easy, and basic transfer. I was surprised, and perplexed. Immediately, I asked Webull to cancel the transfer. Nearly right after, I got another email from Robinhood stating that the transfer is completed. $100 gone for just one simple, easy, and basic transfer. This is robbing. You must have my consent before doing something like this. Ask me if i am okay with the $100 fee before allowing the transfer. You can’t rob me like this. It is like I am going to a supermarket that I have never visited before, right after I got into the market, an employee comes out with the store policy stating that I have to pay $100 just for walking past the entrance, then the employee keeps on saying it’s the policy of the store. You can’t do this.
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App

It sucks, try SoFi instead.

Don’t waste your time

Terrible customer service

User friendly

Super easy to track husband sell. But it need yocl around indicate weather market is open or closed. I travel a lot and it is hard to keep track of that. But overall I recommend this platform.

Review

I have nothing but good things to say about Robinhood. It’s the first app I learned to make trade on and Robinhood made this app easy to trade, affordable to trade, and easy to learn trading for beginners.

App require to open camera which I don’t see the permission in settings

App logged me out and I had to reset my password. Now all of a sudden it asked to verify by scanning government document which is good but app don’t have an option to access camera in settings but app say to allow permission. How the heck will I do that?