Roborock Reviews: Is It Legit?

Roborock
Roborock
Beijing Roborock Technology Co., Ltd.

Customer Experience

Positive experience52.5% of reviews
Neutral10.3% of reviews
Negative experience37.1% of reviews

~ Based on 1,532 written reviews from the US App Store.

What users say about Roborock

Is Roborock Safe?

Roborock appears safe based on user ratings. AppsHunter Safety Score for Roborock is 96/100.

This assessment is based on 131,561 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.7% of ratings point to a safe experience
1.7% of ratings suggest some concerns
2.6% of ratings point to a risky experience

~ Based on 131,561 App Store ratings for Roborock.

Is Roborock Legit?

Roborock appears to be a legitimate app. AppsHunter Legitimacy Score for Roborock is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Best purchase for my house ever

Saves me tons of time every week. Always come home to clean floors. Love it.

Great robot, hopeless app

The app is not at all intuitive and no guidance comes with the robot. Disappointing that the app lets down what is otherwise an excellent vacuum mop robot.

Pro S

Works well does not clean in corners well and does not pick up some of the dog fur on our area rug well

Just love it!

Lovely cleaning boy!

Game changer

I absolutely love my Roborock. It comes on when we’re all sleeping and it’s done before we wake up. There’s no more messes on the floor from the kids and no more hair on the floor from the dog. You would be so surprised how much this thing can pick up in one night. We only mop every other night, but it still stays pretty shiny.
Show more

Second time purchaser of Aruba rock Robot

I think this machine is wonderful. It's my second Roborock and I love it. It is great always be sure to buy the extra parts so you can maintain it and keep it in tiptop shape.

short life

i’ve had my Roborock for 45 days and the computer brain is not working. I keep having to manually take it back to the charging station to get it to reset. I spoke with customer service and they are now sending me a new Roborock replacement.

Equipment is not worth the $$$

Pushes dirt and dog hair around into piles at best, even on the highest suction setting. The room it has been asked to clean was empty and a giant rectangle. Still it hasn’t managed to sweep or mop the tile floor successfully. Looking for a new brand and replacement.

Dock

Will not return to dock or charge!

Farm life

I live on a farm that is very dusty, muddy, and generally, our floors are always full of grit. I have been using this for a month or two now, it isn’t perfect, but it gets up so much of the dirt and dust! It also does a quick mop. It’s making my life so much easier.

Vacuum

It clears corners at some sides but some it it ignores

My Little Helper – I Wish I’d Bought It Sooner!” ❤

I absolutely love my Roborock! Since buying it, my life has become so much easier. It has taken so much work off my hands, and I honestly can’t believe how thoroughly it cleans. It picks up even the tiniest bits of dirt and leaves my floors looking spotless.

I actually enjoy watching it do its job! It’s like having an extra helping hand around the house. I wish I had bought one sooner!

It’s definitely my new favourite addition to the family. I’m so happy with my purchase and would highly recommend it to anyone. Absolutely worth it!
Show more

Scottie

It took a few attempts to familiarize myself with the product, but once I felt comfortable, it wasn’t long before I was going through all the options. Yes, I recommend Roborock

The worst appliance I have ever bought

Sent away 4 times

Keeva

I love this thing! I’ve named her Rosie! She’s a blessing and a game changer!

Saros 10R

This product isn’t worth all the hype. Doesn’t vacuum or mop well, skips areas and takes forever just to get started.

Infuriating

The robovac is positioned in the same place as always but continually fails positioning. When it does so it proceeds to delete the entire map of the house and does not allow to try again.

Très bien mais

Très bonne application, il faudrait cependant rajouter la possibilité de nettoyer les pièces dans un ordre souhaité. Et aussi on se voit les notifications de l’application quand le nettoyage est terminé.

Jams too often

I was hoping this would help me around chores however I run this while no one is home and it continues to get jammed up. I don’t know if an upgraded one would be any better.

short life

i’ve had my Roborock for 45 days and the computer brain is not working. I keep having to manually take it back to the charging station to get it to reset.