Rocket Lawyer Legal & Law Help User Reviews

Customer Experience

Positive experience75.2% of reviews
Neutral3.3% of reviews
Negative experience21.6% of reviews

~ Based on 153 written reviews from the US App Store.

What users say

Is Rocket Lawyer Legal & Law Help Safe?

Rocket Lawyer Legal & Law Help appears safe based on user ratings. AppsHunter Safety Score for Rocket Lawyer Legal & Law Help is 98/100.

This assessment is based on 16,071 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.7% of ratings point to a safe experience
1.3% of ratings suggest some concerns
0.9% of ratings point to a risky experience

~ Based on 16,071 App Store ratings for Rocket Lawyer Legal & Law Help.

Is Rocket Lawyer Legal & Law Help Legit?

Rocket Lawyer Legal & Law Help appears to be a legitimate app. AppsHunter Legitimacy Score for Rocket Lawyer Legal & Law Help is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Consult a Lawyer

I like everything from this app the only matter I’m not satisfied with is the Consult a Pro. I had a bad experience, I made the appointment to have a phone conversation with an attorney at 4:00 PM and he called me at 4:15 PM, I’m ok with that, he apologized and explained me he was busy. Anyways I explained him my case and he told me he can help me with that, then he received a phone call and said it was important and he needed to hang up, that he will call me as soon as he finishes that call. He never called me, I entered into the platform and check the status concluded with the attorney’s explanation of what we talked and what he told me. Great I thought he was going to help me as he told me, but I spent two weeks leaving messages every other day that I would like to hire him and he never called me back.
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Response from developer

Hi there, Thanks so much for taking the time to leave us a review, but we are sorry to hear about your recent experience with our attorney services. Please email us at appfeedback@rocketlawyer.com with these details along with the email address for your account. Thank you.

Contract.

I used Rocket Lawyer to write a fast contract it worked, and she twerk.

Assistance

To lawyer or lawyer

Bugs

This was working great but for the past two weeks this app will not load any of my information. I have to go to the online site instead.

Great site

Been using Rocket Lawyer for many years to create legal documents

The guidance on the site Billy helps produce documents that are correct

Very easy to navigate

Denise

I love this company in put, the best was to handle your business

Best of the best

Great we love it it worth it

Good

It’s great🥳☮️👍🏽

FORMAL DEMAND

AIKEN SYREET

Amazing Service

From looking into things like AdobeSign and DocuSign, after learning that sending documents for signature was “included” with the Rocket Lawyer subscription, it made shutting those two services down, a no brainer!

The document signing process is the same, but the BENEFIT of Rocket Lawyer (though a bit more pricey from my experience), is that you can create legitimate, State Compliant, legal documents on Rocket Lawyer.

The process to “generate” the document on Rocket Lawyer, followed by the ability to download and “customize” it, then re-upload it back to the site set up signings was a gift!

The ability to then track the signing of documents, as the initiator of the process, when there is more than one signer is also a major help.

The thing that prevented me from giving it 5 stars is that setting up the “flow” of the signing is inconsistent and not well explained, (if at all).
Additionally, when having multiple documents to send to the same group of people, you have to set the people up in EACH document, versus being able to save your signers and select them from your list of saved signers. These issues are frustrating and time-consuming/wasting.
Admittedly though, I “didn’t” really look around enough to see if I could set this up. But, you would think that during a given login session, your signers would be saved for reuse, on other documents set for signing during that session.

Finally, and though this isn’t on them, and perhaps where another product/methodology might be better, it’s TOUGH to IMPOSSIBLE to create a document where you want to have the recipient fill out a significant amount of data because the pages get overcrowded and difficult to impossible to keep track of, because none of the boxes can overlap, which is also tough to impossible on things like, Rental Applications.

Despite those things, this service is AMAZING once you understand how to use it and preconfigure your documents!
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Response from developer

Hi there, We appreciate your review and honest feedback regarding our app. This type of feedback does help us grow as a company. If there's anything that we can do to better assist you at this time, please call our customer service at 877-881-0947 (M-F, 6am-6pm PT).

Agreements made simple

It’s simple enough to do from your phone!

Owner

Rocket Lawyer has been a critical part of our business. I can create and submit contracts within minutes of securing a deal.

Great

It’s great needs some fine tuning but great

Making Life A Little Easier

Rocket Lawyer’s documents are nice and simple to understand. It’s made this necessary part of business less scary being a new business Owner.

Time wasted

I had a 30 minute phone consult scheduled for today at 6:30 AM (PT). I never received a confirmation email and no one called me.

Great app

Works so good

I rely on the Rocket Lawyer App

I use it on the go to check on legal and administrative roadblocks I encounter throughout my day!

App is NOT working

So I am a Rocket Lawyer member (Legal+) and I downloaded the app to keep track of my trademark process and so that I have access to my membership perks. Well, since I downloaded it, I haven’t been able to use it. An error keeps popping up and nothing loads. I tried taking off my VON and redownloading the app - same error message. I also updated my password- same error. Please fix your app.
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PERFECT APP DONT SLEEP ON THEM

this is the best lawyer app for the price no bs

Mrs Ochoa

Best app ever! Very user friendly. Found every form I needed. Also has great help and answered all my questions and concerns about legal help I needed to go forward with divorce proceedings! Helped me out a lot! I highly recommend Rocket lawyer for law advice and document templates to be filled out correctly in my home, before submitting to the courts I needed with copies to appropriate persons via email etc..!
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Response from developer

Hi Mrs. Ochoa, We are so glad that you were able to get the legal assistance that you needed from our app and appreciate you taking the time to leave us a review, thanks so much!