Rogers Business Softphone User Reviews

Rogers Business Softphone
Rogers Business Softphone
Rogers Communications Inc.

Top reviews

Unable to log me in

I am having trouble to log in with my phone so i can transfer phone calls easily can anybody help me

App not working on IPhone 16

I have been a rogers unison customer for over three years, and the app is no longer working on a new iPhone 16 since the beginning of May. Rogers customer service and technical support have not helped after multiple phone calls over one week.

The desktop app for Mac is also not working on a two year old MacBook due to not being updated.
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Horrible

Clunky and horrible to log into this app. We have 2 business locations and having to log into and log out to two separate accounts is a nightmare.

App is horrible

Constantly hangs up on customers when I try to switch lines. Lots of times it doesn’t register that anyone is calling at all.

Good app but missing 2 key features

Unlike other IP phone apps this is missing 2 important features
1) send and receive text messages from your IP number
2) manage admin setting like the auto-attendant

Useless

Pure garbage. I’m ready to move on from Rogers.

How is this product even less functional than the previous version?

I did not like that previous version at all so I was cautiously optimistic that the updated version would be more functional. After three days I’m seriously thinking of deleting it entirely and just using my personal number for work calls. There is an unbelievable lag every time I answer a call, I have only been able to successfully place one outgoing call, and I get over a dozen notifications every day that say “request timeout” and a few seconds later “ok”. Every time I switch back to the app to try to make a call it endlessly cycles between a message that says “not registered”, “registering”, “unregistering” and a dialogue box that says “push notifications restarted” which prevents me from doing anything in the app. What a piece of junk.
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