Unnecessarily clunky
The app is ok but is missing really basic functionality like being able to just switch a product on for an hour without overriding existing settings. By contrast our little plus in portable radiation from TCP allow me to just click on for an hour to warm a room. It just tries to be too clever without actually delivering the basics.
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What should be simple is made complex
The Rointe D range are great heaters. I have had them for 5 years. Possibly the worst overcomplicated user interface I have seen. It needs on/off and temperature. Everything else should be under ‘advanced’. Whenever there is a firmware update the app loses connection. Reconnecting is manual and again hugely complex.
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Garbage
Possibly the worst smart app I've come across, avoid these heaters!
Worked for a while
I have two Belize heaters and successfully paired them after a bit of faffing around. This worked for a few months. I was able to switch them on and off via the app until today. I opened the app and was confronted by login details to use the app. I can’t remember signing up to Rointe and I can’t see why I would need to. My iPhone app is purely for switching my heaters off and on remotely which when it works is very handy. Suitably disappointed that Rointe have did something to the app.
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Failure to pair
On initial set up 18 months ago the product paired successfully and whilst the app was too complex for my use, it allowed me to control my water heater remotely and manage the programme via the app (it’s difficult on the actual product). However, trying to pair again after getting a new phone and a new app installation, it will not pair and so I’m left with a dumb water heater that has to be manually controlled which is less than ideal.
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